The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

Explore The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel
8.2
Very Good
From 1,880 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Traveler Reviews The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

Number of reviews per page
20
40
Top reviews
E D
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I really like The Sandman as it was easy to get to, check in was fast and the room was very nice and comfortable. The breakfast the next morning was very nice. The onlybdownside was that there was not enough seating. It was a little chilly to dit at the pool tables. Other than that, it was great.
Pam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice pool!
Sheng Qi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Easy check in! Lots of parking. The room we paid for had a little kitchen which was very convinient with the extra sink. The bathroom's sink is outside the toilet/shower, which was very convient. It's very nice that there is a pool, but we didn't have time to use it. The breakfast was nice!
Claire
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Never got a room. We had a reservation but arrived very late (after 12 a.m. because my husband had just been discharged from Emergency at Memorial) and we were told there was no way we could be checked in since the front desk could not get into the computer. So we had to find another hotel. At 12:30 a.m. We did have a refund approved so I do thank you for that. But turning away a couple of 80-year-olds at that hour particularly after one had endured the emergency room just seems mean.
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Trisha
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean, comfortable bed, great AC
Jokapeci
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room nice and spacious. Seems family friendly, saw lots of kids with parents/ grandparents and pets. Great breakfast option. Loved the place. Would recommend it to others.
Norma
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very comfortable room. Nice amenities
Jamal
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

great place to stay
Micky
icon-Business with Children
Business with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool was the best part.
Marina
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very old, nowhere, bad location. Looks like motel and it’s totally not a hotel. Very bad smell . Very bad everything !
Verified traveler
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice option for us as we were attending a show at The Luther Burbank Center. Close proximity to the freeway and to local restaurants and stores.
Gloria
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Walkable
Robert
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was a nice hotel, the staff was great. A little older in appearance but clean.
Trisha
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I very much enjoyed my stay at Sandman Hotel. Room was clean and in very good condition, refrigerator and microwave worked, and bed was comfortable. Five stars!
Cathy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay. Close to everything
Ashlee
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Super clean, quiet and such a cute hotel.
Dan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The pool and bar area are better than the pictures!!
Robert
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

So retro and so fun. Nicely updated but kept the feel of a classic motor lodge.
Emily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Such an awesome place
Bertha
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was really cute. It had a weird smell, we assumed it was us after having spent the entire day at the river. The smell did not dissipate. The following morning, I asked for house keeping as it is only offered every three days during the stay. When we returned from the day out, housekeeping did not come. The smell was worse. We tried opening the windows and in doing so, the blinds broke. We called the front desk and after two hours, and me having to physically go to the front desk, we got a sheet that was put over the window. The following morning, I went back to the front desk, requesting house keeping and maintenance for the broken blinds. We were gone all day, returned to a room that was tidied up, but the blinds still broken, sheet covering the window and that weird smell. It wasn’t uncomfortable, but mostly because we were only in the room to sleep. We visit Sonoma county often, but will not be booking here again.
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