Overall Ratings & Reviews Holiday Inn Express Santiago Las Condes by IHG

An ok hotel that can use some update and also for premium clients they may want to go beyond. A simple bottle of water in the room each day can make a difference

The bed is the best; the hotel and location very nice

Everything was excellent

We were able to do early check in and kate check out!

Excellent service!

Perfect location. Crowded breakfast. Súper nice staff

Our 11-night stay at the Holiday Inn Express, Las Condes, was nothing short of exceptional. From the moment we arrived, we experienced outstanding service from the entire staff, with special recognition to Juan and Javiera at reception. Their professionalism, friendliness, and willingness to accommodate every request—always with a smile—set a new standard for hospitality. Having traveled extensively and stayed in numerous hotels, I can confidently say this was the best service we have ever received. The hotel’s location is excellent, within walking distance of a variety of restaurants, cafés, and shopping malls, making it a convenient choice for both business and leisure travelers. The premises are impeccably maintained, with cleanliness evident throughout the property. Our room was well-equipped with all the necessary amenities for a comfortable stay, and the bed was exceptionally cozy, ensuring restful nights. The complimentary breakfast exceeded expectations, offering a wide selection to suit all tastes. The restaurant staff was truly outstanding, consistently replenishing food items, maintaining spotless tables, and ensuring coffee and refreshments were always available. Their attention to detail and efficiency were impressive. Housekeeping also provided excellent service, keeping our room fresh and tidy each day. Our experience was outstanding, and we would happily stay here again.

Excellent and friendly reception staff. Superb and very varied breakfast. Comfortable, clean and quiet room. Strongly recommend!

Loved the location and easy access to all types of amenities

I had a wonderful stay at this hotel! It was safe, quiet, and centrally located, making it easy to explore the nearby restaurants and shops. The location was perfect for both convenience and comfort. The hotel offered great value for the price, with clean and well-maintained rooms. I would definitely recommend it to anyone looking for a comfortable and well-situated place to stay!

Great location. Nice room and breakfast. My only complaint was when we checked out the woman at the front desk tried to charge us double the price for what we were told for the use of the laundry facilities.

Excellent & affordable hotel with breakfast in a safe environment with tons of restaurants and shopping nearby.

Location very convenient. Staff was very accommodating. Lots of dining options within safe walking distance.

Everything was great. I needed a place to stay for the night near a company I was working at the next day. The room was comfortable and the breakfast buffet had good variety.

Great location but property needs better maintenance

Very expensive rate for a terribly bad hotel.

Great area, very safe to walk at night , and a lot of restaurants in the walking distance and shoping mall. Starbucks is just around the corner. I love every minute of it. Thank you!

Clean and staff friendly.

excelent

Overall we enjoyed our stay. Room super clean, great location. The hotel staff were friendly and helpful.