Palace Hotel San Michele

Explore Palace Hotel San Michele
8.4
Very Good
From 219 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

8.6

Service and Facilites

8.4

Traveler Reviews Palace Hotel San Michele

Number of reviews per page
20
40
Top reviews
Patrick J
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Expedia and the facility both hid the 20€ dog fee and surprised us despite booking with the filter option”pet friendly” the staff was pleasant but not at all flexible over the hidden fee.
Patrick
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We absolutely loved this hotel! The town is so charming to walk around and the historical sites are beautiful! The breakfast was extensive! Lots of choices.
Nelia
icon-Family
Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

full breakfast, beautiful place, roomy, cleanliness,
Julio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Close to every where
SUSAN
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

property needs a major update. stained carpeting. old furniture. dimly lit. primarily a tour bus stop. limited dining options. institutional. and the bath sheets were literally thinner than a decent tablecloth
Eugene
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Excellent customer service. Great breakfast. Spacious room. Beautiful view. Shower a little small. Towels very thin.
Irina
8.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

A nice hotel, super location and stunning views with great staff who really do work hard to please you. However, it appears its glory is fading and it is in need of a refurb. There is a Spa of sorts attached but it works limited hours, so be prepared to get there early if you want to use it. Within the guest areas, you could smell stale smoke and the hotel restaurant was in a windowless small room with limited choice and poor serving staff and breakfast was just awful, has the budget been cut to 50 cents per guest? That said, we enjoyed our stay, the staff are excellent and if they invest some money into refurbishment then it will be a first-class hotel.
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Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

We stayed in a suite--sitting area with sofa and chair between door and bedroom area. Nicely appointed. We did not use the swimming pool or spa. There is a pleasant bar with outdoor tables on a patio with a view down to the Adriatic. Breakfast tables are on the same patio. The hotel restaurant was a great deal--25 Euros for pasta, main, contorno, and dessert. Pretty sure that it's the best option in Monte Sant'Angelo, a delightful place to stay in the Gargano.
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Amanda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Room was spacious and air conditioning worked well. Hotel was a little dated and towels were like tablecloths. Pool was nice and access to beach chairs and umbrella was a bonus.
Daivesh
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

Hotel was brilliant and location brilliant only downside was we wanted to stay one more night and they gave us price and next morning they put price up and they weren’t helpful so we left bit disappointed but nice place
AYDA YANETH
icon-Leisure
Leisure
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

The wiev. Grest location.
Christina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Staff was friendly and helpful. Our room was nice and roomy and the bed comfortable and A/C worked well. Price of room was a bit high though, especially since there were no amenities like soap or shampoo or regular towels in the bathroom. (The towels that were available looked more like linens.) The faucet was leaking but the bathroom was far enough from where we slept that the dripping didn't bother us. We didn't want to come off as complaining Americans so we didn't report any of these things to the front desk. It would have been nice -- since the price of the room was so high -- to have a coffee maker in the room for coffee in the AM. The breakfast that came with booking the room was awesome though. Location is nice - close to the castle and sanctuary and the charming town. We didn't stay long enough to take advantage of the spa and were surprised that we would be charged for towels to go to the pool with so we didn't go. 🙁Again, for the price we paid, shouldn't bathroom and pool towels be included? We think so. We slept good the first night; the second night, there seemed to be lots of activity in the early hours of AM (Monday night) and we kept hearing sounds like our door clicking (maybe from air moving through area in hallway?). Air-conditioning was of utmost importance since we visited in August and our room met the expectations where this was concerned. We were shown how to use the TV when we first checked in but couldn't manage to get it to work afterward.
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Shirley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

A beautiful and old world charming hotel in a fantastic setting. Monte Santangelo is filled with history, amazing food and culture, and is genuinely off the tourist trail. A hidden gem for anyone seeking a peaceful holiday in Puglia!
Scott
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

The hotel is comfortable though it could use an update. The WiFi had some issues but they are working to correct it. The staff was excellent! Helpful and friendly. They are still using COVID protocols for public areas. The views are amazing and you have access to the whole Gargano penalty from here. Provided you don’t mind driving the twisted roads.
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Lori
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 278 week(s) ago

Hotels.com verified review

The website showed photos of an indoor pool. We booked this trip with 3 kids u dear 18. The pool is part of the spa... which is not open to anyone under 18... but this was not specifically stated regarding the pool. Also... the website says there is a shuttle to the beach... no shuttle during Covid. It’s a long drive down the mountain. The water pressure in our rooms was terrible! The showers were small and no water pressure.
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casats
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

Excellent location with a world class view and well equipped rooms
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

It was on the very very top of the mountain and town, very close to all attractions only walking distance to the Holy Church of the Cave of St. Michael where everyone is going who goes there. Close to all buses and the Castle too. It has a Spa free to use bring a bathrobe and rubber flip flops and a swim cap for spa. Lovely swimming pool and GREAT views. Loved it. will go there again!
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Phil
icon-Leisure
Leisure
8.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

Liked- location, cleanliness, view Dislike- breakfast room is dated, breakfast very basic, staff wouldn’t let me take a piece of fruit out of breakfast room pointed to sign -all food must’ve consumed in breakfast room
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

Beautiful hotel View is amazing and staff very friendly Breakfast was awesome
Fpotter
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Checkin: spoke good English, told us everything we needed and helped with our bags as it’s a small hike from where you park the car. Hotel is older but well kept, rooms were nice, larger, bathroom was great, has fridge, clean, balcony was wonderful. Amenities: spa you have to pay to rent swim cap, robe and plastic shoes so bring if you want to use like $14 to rent per person. So without that you have outside pool which we were the only ones there. Large and beautiful with a nice view since the hotel is WAY up a mountain, plan for the switchback drive. Little town had everything you would want for to shop, eat, drink, and people watch.
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