Parking was free and was safe. Food is terribly expensive for basic food choices. Not very friendly either, for a kids hotel it seems like they hate kids and people.

Unable to scan passport, have to enter all my personal information on the check in pad, but hotel is beautiful and comfortable.

All was perfect! Thank you!!! Hotel and Staff are amazing!!!

This was an ok hotel. It didn’t feel 4*. Odd outdated rules on swimming caps with their extortionate charge to purchase them felt quite mean. Kids entertainment was decent. We’ll set up for access to Gardaland parks

I love the rooms , I didn’t like bugs to many flying everywhere

Good location

near the Gardaland ,every thing expensive there

Great place to stay to enjoy the park and take day trips to Verona and Venice. We had fun everyone was nice!

I want to call out the food quality and taste. The buffet variety was incredible and the food prepared with high quality, fresh ingredients. I really enjoyed my stay. The only issue was the cold temperature in the room. The reception provided us with a heater and that greatly helped to make our stay more comfortable.

The room was very spacious and clean. The staff was kind and helpful. There is a shuttle from the resort to gardaland park which is great! Extra payment was requested for pool towels which is not reasonable.

everything was very good but to be a 4 star hotel there should be conditioner and a better hair dryer. cheaper hotels have better quality hair dryers and conditioners on the room , but beside that everything was very very good

Fantastic

Everything was great. It would be good to put more information nearby the road about the position of hotels.

Was nice. Even had activities throughout the day hosted by the hotel.

June 30th - July 11th 2022 Our stay wasn’t the usual most would book here for. We wanted to explore around Garda as well as use the theme park for our 4 year old. We stayed for 8 nights using the theme park for 3 of these days. The hotel was a great base, the room spacious and very clean. We had a ground floor room with table and chairs outside which was ideal for nighttime when our child was asleep to have a drink and relax without waking him. The pool area is again very clean and great for the children. With a small bar serving food and drinks throughout the day. The sun beds plentiful and very good with sun shades above the head area. Busy time 4-7pm but it was never busy enough to enjoy thoroughly. The only downfall was the mandatory use of swimming hats which we didn’t have to use anywhere else. And are €5 a pop of you don’t have one. We only used the on site restaurant once as we are not big buffet fans, and we where able to eat out locally every night for the same or cheaper. If you are driving there are some fantastic restaurants within 10 minutes where a family of 3 can eat and drink plenty for €60-€80. Overall we would recommend the hotel. It’s in a great location, the hotel is very clean and spacious and the theme parks great fun. Plenty to do close by with Movieland, caneva water park and of course the lake. A good 4 star facility with plenty of fun for all the family

People smoking everywhere vs hotel for kids and family Bugs in room and unexpected fees

The hotel is good the outdoors area are nice but the only thing was bad is the air conditioning in the rooms are very hot and the weather in summer is hot in garda

At the bar stuff was not really friendly. At check in I let them know I had a small dog and I paid in advance the hotel room but at check out they told me I didn’t pay for my dog so I owe with 50!! euro for one night for a 1 kg dog. It’s incredible ridiculous! Breakfast was poor and at pool they are rude and if you don’t bring a headcap for the open pool they make you to buy me for 6 euro /person. The feeling at this hotel is that they go only for the money but in exchange no kindness at all not even if you tip…

Tips & Review: Very clean, although the eldest of three (Adventure and Magic). Theme rooms (Peppa pig and Princess Castle) are very nice and have 2 queen beds, which is good if you stay with kids in one room. Normal rooms usually have a king bed. Though theme rooms are only a little bigger than normal rooms. Magic and Adventure hotels have much bigger rooms. Breakfast is very basic, with long queues. I would skip next time.

The resort was quite a way from the town, with no shops or public transport nearby. So if you didn't want the food or drink they offered it was a taxi ride into town. Also they closed the swimming pools the day after we arrived, but didn't tell us at check in.