Overall Ratings & Reviews Le Relais de La Malmaison, a member of Radisson Individuals

In general all went well and a very relaxing place. Things to improve: this is a good place also used for business travelers . Having issues to have an ironing board and an Iron for more than one day is really something that is not costly and can be addressed .

Cold shower. Nothing worse. Reported at reception only to be told I should have rung as maybe they could have done something (turned the temp up?!) which I didn’t appreciate because 1. I’m not an idiot and know how to operate a shower 2. How should I have called them up when I am in the shower?! Plus, I have work to get to and the shower was just falling apart so nothing that can be fixed today!

Service et prestations très en dessous des attentes pour un 4 étoiles : à notre arrivée, pas d'indication concernant le petit déjeuner, le wifi, le fonctionnement de la piscine/spa. Minimal syndical pour l'accueil du petit déjeuner : vous êtes 3, vous avez besoin de 2 tables : je vous regarde rapprocher les tables, mais je n'interviens pas. Besoin d'une cuillère ? Je te dis où la trouver, mais je ne le fais pas pour toi. 3ème couchage : un lit pliant d'1m60 avec un matelas (si on peut appeler ça comme ça) de 5cm d'épaisseur. Nous voyagions avec un ado de 17 ans (âge bien indiqué à la réservation). Dans la chambre, pas d'éclairage de l'entrée, même en retirant le sparadrap qui masque le détecteur de mouvement. Pourtant les ampoules sont là. Lumière bleue toute la nuit qui éclaire toute la chambre. La poignée de porte pour accéder au balcon cassée : nous l'avons immédiatement signalé, mais personne n'est jamais venu réparer. Fauteuil tâché. Shampoing vide, pas rechargé. Petite boite carton que nous avions jetée à la poubelle ressortie par personnel de ménage.

Excellent service

The overall condition of the hotel was not bad, but I think it was expensive compared to its size and condition. I couldn't use it because I was busy, but I may have had a ticket to use the SPA for one per 1 night, but since there was no information about it, I thought it was only available to those who asked (I have complaints about the overall service). And I used the hotel restaurant one day, and the steak was the worst. I had high expectations because of the price and the highlighted text, but the condition was close to the worst steak I've ever had.

Très bel hôtel avec de belle prestations. Léger bémol prévoir le remplacement des TV dans les chambres afin d’être au goût du jour

J’avais besoin de me reposer après mon accouchement et j ai séjourné deux nuits avec ma grande dans cet hôtel . La Literie est vraiment bien ( et j ai de gros problèmes de dos et cervicales ) , le personnel est extrêmement accueillant et serviable . Le seul bémol est le room service qui consiste en des bocaux sous vide réchauffés mais cela n a en rien entache notre séjour un peu trop court à notre goût , nous y retournerons volontiers quand les beaux jours pointeront car le jardin et les terrasses sont vraiment agréables . Le Gros plus c est quand même la Piscine chauffée et le jacuzzi. La Propreté de l hôtel est appréciable .

Nice hotel in extensive lawned grounds. On businesses so did not use spa facilities but restaurant and bar of high standard.

Comfortable hotel in a quiet area next to parks and the Seine. On site free parking and an indoor pool (extra charge). My preferred choice for visitors to SW of Paris.

Slow service but hotel was nice and clean.

Was a little shocked that we could use the swimming pool unless we paid an extra 50 Euros.. and the room was quite small . We were quite disappointed with our stay as the website made it look amazing

very nice hotel, friendly staff. I was on business trip and arrived late in the hotel so couldn't enjoy the welness but this looks great. I will certainly come back in my private time

We had to switch rooms because electricity did not work any where in the first room. The second room had no air conditioning and the front desk told us air conditioning was not available in the building however other rooms had air conditioning. The place has a good location. The place looks nice but very poorly maintained. I would not stay here again. You’d be better off car camping.

Excellent communication, staff from the hotel as engineers were delayed getting to the hotel. left detailed instructions on how to access everything including electricity in the rooms

Overall, it's a very nice stay. For people love nature surroundings, it's a wonderful place to stay. Right next to La Seine and hiking path, beautiful. Very convenient for parking and cozy restaurant for breakfast. However there are some issues bothered us a bit, ie, for 9 days stay, they put us right next to the elevator and cleaning/laundry room which is noisy sometimes from morning until night because all the big cleaning carts are just outside the room. What's more, the elevator was broken during half of our stay, at last we have to carry our big suitcase and walk the stairs without any assistance. What a pity. But anyhow, we were there to visit family during Christmas, it is a beautiful neighborhood and we definitely will go there again. Hopefully the elevator will be fixed by then and have a more quiet room. *_*

I loved everything about this property, the location calm and less than 10 mins walk to the IFP school where I was on training, the restaurant (!!!!), the massage (ooooohhhhh!!!), I even managed an hour at the teeny tiny "gym". Only problem I had was an unexplAinable bad funky smell in the room! I didn't complain about this to the hotel because I usually was too tired to move when I got back in the evenings but it sure made going back to my room not so "excellent". Besides this, it was a perfect stay and I will definitely be returning. Already recommending to all my friends!

Very nice hotel very clean in good place ! Beautiful place for chill.

Reception staff very helpful. Rooms were very nice and contemporary. The issue for me was that there is no English speaking channels on tv. This is very disappointing.

We picked this hotel outside of Paris, due to us renting a vehicle and the stars. Very beautiful, under construction since they are expanding. Excellent food during lunch and dinner service. A few things, the toilets where placed really high. I know odd? They are very eco friendly. We came during a weird weather change. The first three nights it was cold outside, and we just left the AC/heater off (they have a central control for the heat and cold so we were not able to change the A/C). However, the next few nights it was hot, we had to sleep with our balcony door open, which is a HUGE problem since it is next to La Sienne. What I mean is MOSQUITOS, and my was I uncomfortable and full of bites the next day. My suggestion? Add some screens. Plus people go to party back there making noise well into the night. The staff is super nice, went out of the way to help with our questions, and comments.

I was amazed when I saw the pictures and the website of the hotel, it looked so amazing and comfortable, and as a four stars, there are some standard services that you would expect. Then, I arrived, and was put far away in a guesthouse, completely disconnected from the main building on a site that is under construction with many inconveniences. The SPA as announced is not a standard one, and there is no gym facilities. The mini bar is just filled with one small bottle of still and one small bottle of sparkling water at a terribly high price, and the room was so tiny for a double. Indeed the bed is comfortable, but there was no ironing - which one expects at any four stars in Europe, and the price that was charged was totally unfair for the standard offered. The breakfast was also very average for the price charged. I was really disappointed with the staff (have to wait long before getting a iron and a very poor one when it arrived), the phone numbers that are put there for room service or housekeeping are not responding, and you have to call reception, and they are not treating requests on phone. Will not recommend neither go back there Thanks