9.4
Exceptional
From 48 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.6

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Traveler Reviews Yorozuya

Number of reviews per page
20
40
Top reviews
Petar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely ryokan.
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed 1 night. Very lovely staff, the experience was great. The onsen was best we’ve seen and we’ve travelled lots, the history makes the stay awesome. We did 1 night, our dinner was very traditional and same with breakfast.
laurel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very beautiful onsen and traditional Japanese hotel. Lovely experience.
Anna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

A great base to visit the snow monkeys. A beautiful and traditional onsen. The breakfast and dinner was served by older ladies that did not necessarily speak English but definitely kept trying to make it an amazing experience each time. The variety of the served food was just overwhelming. So delicious and always something freshly cooked right at your table. An opportunity to stay at traditional Japanese tatami room is a memorable experience. Free pick up from the railway station.
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Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Magical. Worth every penny.
YenChen
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I booked the private spa for 2hours my second night . The private spa was amazing . The staff were friendly. Good location to see snow monkey.
Sharon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Loved our stay here, onsen was spectacular, food was exceptional. All the staff were friendly and welcoming. For an authentic Japanese experience this is the place.
Jennifer
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

We stayed here for one night and it was such a treat. At first we were unsure about the travel because we started in Tokyo and then we were headed to Kyoto and this added another 8 hours or so of train travel (over two days). That said, we were determined to see the snow monkeys and to stay in an authentic ryokan, so we did it and I am so glad we did!! The travel turned out to be relaxing and part of the adventure. The snow monkeys were awe inspiring and the ryokan was a beautiful experience. The food was delicious and the service even better. My teenage girls loved the uniqueness of it and my husband and I felt very relaxed and taken care of. I highly recommend this hotel!
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Nick
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

An authentic stay in a Ryokan. Great service and facilities.
Stasia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

It was a wonderful experience for our family and very close to the Snow Monkeys
Larissa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Our stay started off well with a shuttle pick up from the station. The traditional look and style of the Yorozuya is beautiful. My husband and I booked the private spa for 2 hours our first night and it only cost $100 for us both to use. The private spa was absolutely amazing and even though it was modern compared to everything else, I loved that it was a private all inclusive experience that my husband and I could enjoy the baths and sauna together at our leisure. They provide drinks inside too which was very refreshing. The only downsides were the room's furnishings (futon, chairs) and bathrooms needed some serious updating. I suppose you don't use them as much since you're in the the baths outside, but the futons were not soft enough for my back, so it was hard to sleep. The walls and carpeting also need updating and small repairs need to be done (our sliding door's handle immediately fell off when trying to use).The food was also a bit outdated and dinner took forever to complete. Overall, we really did enjoy our stay, but feel there are some easy improvements that could be made to make the experience more enjoyable and comfortable. The staff were all friendly though and breakfast was tasty and much quicker than dinner, thankfully. I would recommend trying this ryokan!
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Sanghee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

I had the fortune of having a magical hot spring experience in snow. The main pool is breathtakingly beautiful, especially on a snowing night. Really kind staff and great food. One pro tip is that they have a small shuttle to the train station (which we didn't know until after we left) and also delivers bags to a cafe in front of the station.
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Tommaso
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Food very good Structure and furniture quite old
Jaime
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Very attentive staff and soooo polite! Very clean. The momoyama bath is unesco world heritage
Andrew
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Very accommodating. Explained how the stay would function given it is a ryokan and not a typical hotel. Onsen facilities were beautiful and well kept. Staff is extremely friendly and personable.
William
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

the hot springs were amazing and the food and service were great as well. Would definitely stay here again.
Vadim
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Service is "Japanese style", means extraordinary. Just wow! excellent dinner. Breakfast is less suitable for us, but it was traditional, so expected. Cleaning is just perfect.
Jonathan E.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

We loved our stay. It is a very traditional inn with a fabulous onsen. Don’t go expecting a Hilton Garden Inn. The people were wonderful, the food was fabulous, the whole experience of a traditional Japanese inn was just what we wanted, and better. The hot spring onsen was truly a treat. Thank you to the whole staff for making our trip truly memorable, and just what we wanted.
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Kolton
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 298 week(s) ago

Hotels.com verified review

The stay was very authentic and enjoyable, I would not suggest staying if you’re not heavily into Japanese culture. As the hotel itself is a very traditional experience with dinner and breakfast included. The bathhouse is very beautiful and enjoyable, although be advised if you are heavily tattooed they will allow entry to the bathhouse. Overall it was an amazing experience and I would highly recommend it.
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Mark
6.0
/10
Reviewed 300 week(s) ago

Hotels.com verified review

Shabby room in tired property in town that taxes forgot. Very friendly and accommodating service Very pretty outdoor Onsen
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