OYO 1851 Hotel Malang

Explore OYO 1851 Hotel Malang
7.2
Pleasant
From 819 reviews
Provided by travelers on
Cleanliness

6.5

Room Comfort

6.7

Meal

6.7

Location

7.6

Service and Facilites

7.0

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Traveler Reviews OYO 1851 Hotel Malang

Number of reviews per page
20
40
Customer reviews
Chandra
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6.6
/10
Reviewed 150 week(s) ago
If you want to get bathroom that in your bedroom, you should add Rp 50000 (Rp 150000 in total).
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Elysia P.
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4.8
/10
Reviewed 150 week(s) ago
Unpleasant experience. In a good photo, it turns out... Asked in the lower room given in the lower room and dirty
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Ian F.
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5.7
/10
Reviewed 151 week(s) ago
The receptionist was jutek, the price didn't match in my application, I had to add a different nominal.
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1 people find it helpful
guszolil w.
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5.7
/10
Reviewed 153 week(s) ago
Bad service, ignorant receptionist. Prices do not match the application.
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2 people find it helpful
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Ayu I.
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4.8
/10
Reviewed 154 week(s) ago
Severe ZONE. Really the worst hotel, really different from the description. The room smells, the sheets don't seem to be replaced, the bathroom is dirty. There is not an hour from check-in immediately unplugged. Really regret booking here.
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titik s.
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6.1
/10
Reviewed 154 week(s) ago
Sorry, the blankets and sheets are not clean, uncomfortable.
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Olvin
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5.8
/10
Reviewed 155 week(s) ago
Banyak nyamuk, tanpa AC jadi sangat pengap meskipun ada kipas angin. Tempatnya gelap.
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iromi m. b.
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6.0
/10
Reviewed 160 week(s) ago
Dirty room. Just 1x. WiFi is like a song (interrupted and intermittent).
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Anwariyul M.
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5.7
/10
Reviewed 160 week(s) ago
Prices do not match those in the application. When checking in, you have to add 60 thousand. Room cleanliness is very, very not maintained. The toilet is really dirty, there are even stains of human feces that can't be removed. Under the bed was very, very dirty, lots of leftover food and trash from previous guests which the hotel had not cleaned. The atmosphere at night is also very lively because hotel guests / staff are joking outside the room.
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2 people find it helpful
Afrista P.
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6.0
/10
Reviewed 172 week(s) ago
Dirty place, doesn't fit in the photo, dirty, lots of cigarette butts, bed linen doesn't look like it's been replaced.
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1 people find it helpful
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iput i. s.
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6.0
/10
Reviewed 173 week(s) ago
Dotted like an inn hotel, it's not that good.
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Farlin S.
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5.7
/10
Reviewed 175 week(s) ago
Doesn't match the photo and looks sloppy.
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Achmad S. H.
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5.4
/10
Reviewed 179 week(s) ago
The price does not match the application, we added 125 thousand, you can't get money back either.
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1 people find it helpful
Accommodation's Reply
14 Jul 2022
Hi, Ahmad! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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Novia K.
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5.2
/10
Reviewed 183 week(s) ago
Ma'am, the 1-star service is really not friendly, you pay for travel with air conditioning when you arrive there, instead you are given an outside bathroom fan, if you want to use AC, you have to add 50k, where is the lady while putting her face up again, but if the father is friendly. The bathroom is very dirty, the toilet is yellow and yellow like the toilet in a public toilet that has never been cleaned, the hot water doesn't turn on, the water for the toilet flash also turns off. Luckily, I was only here for a few hours because I was waiting for the train.
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3 people find it helpful
Accommodation's Reply
30 Jun 2022
Hi Nova! We regret that the stay was not a great experience. Hope to have another opportunity soon so we can make up for it for you with a great stay ahead. Greetings, Jane!
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Akbar E. G.
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8.5
/10
Reviewed 184 week(s) ago
The hotel is really suitable for solo traveling or tours with a limited budget. The service is quite adequate and the staff is quite attentive.
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Accommodation's Reply
16 Jun 2022
Thanks for rating us Akbar! Your review made our day. We hope to please you with our services. Greetings, Jane!
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Shardad A. b. n.
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4.8
/10
Reviewed 186 week(s) ago
I'm really sorry, sir, the father is polite but I was not given the room that matched what I asked for. Highly not recommended for long trips
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1 people find it helpful
Fuzi A. A.
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4.5
/10
Reviewed 194 week(s) ago
It's bad, ordered a room with a capacity of 3 but only 2 towels, the ac is not clear it only works at night, the bathroom has lots of holes from the windshield and it looks like it's from the outside.
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3 people find it helpful
Accommodation's Reply
06 Apr 2022
Hi, Annul! We sincerely apologize for the trouble caused. We would like to thank you for sharing the important feedback, we will definitely work on this to make sure your next visit will be a great experience. Greetings, Jane!
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irdotcom i.
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6.0
/10
Reviewed 197 week(s) ago
Had been told to pay 10% local tax.
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2 people find it helpful
Accommodation's Reply
05 Mar 2022
Hi Dede! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Masduku!
Eko B. S.
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8.9
/10
Reviewed 201 week(s) ago
The room is dirty not clean. But at that price, it's pretty good with AC, TV and hot water facilities. But unfortunately the toilets and rooms are a bit less clean.
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5 people find it helpful
Accommodation's Reply
17 Feb 2022
Thanks for sharing your valuable feedback with us, Eko! Your feedback is really important for us so that we can put in our best efforts and work upon the areas of improvement. Regards, Mahmud!
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shelly k. n.
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8.5
/10
Reviewed 206 week(s) ago
The service is friendly, the location is strategic.
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1 people find it helpful
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