Sugarloaf Mountain Motel

Explore Sugarloaf Mountain Motel
9.0
Exceptional
From 333 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.4

Traveler Reviews Sugarloaf Mountain Motel

Number of reviews per page
20
40
Top reviews
Sandra
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Cute, quaint, clean rooms (we were told we got an updated room). A little on the small side but we knew that prior to booking. Just a short walk to the area with all of the bars/restaurants/shops.
Stephen
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Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Older property in a remote tourist area. Bed was comfortable and the room, although extremely small, was livable but would be claustrophobic if you did anything other than sleep there. No hot water in the shower and required a birdbath in the sink which had hot water. Friendly and helpful staff made sure anything they could take care of they did. The mattress was very comfortable and outside noises we limited.
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Simone
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Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s a very clean room, had everything necessary and such snuggery bed (sift sheets!)
Mitch
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Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very Friendly family owned facility Nice old school Motel with modern updates.
Doreen
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Candace , her husband and staff are awesome. Having a golf cart to take us from there to downtown was so awesome.
Michelle
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Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved the friendly staff and walking distance to shops.
Beth
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Really enjoyed location
Melissa
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Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

What an amazing gem! Love this property, its location and the views cannot be beat. This is a must stay location.
Sharon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very cute. Very happy with stay. Just wish coffee and pastries were offered earlier as I am an early riser.
anne
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Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was the worst place I have ever stayed. My son and I woke up with bug bites. The bathroom was dirty. The shower barely worked. I should have left as soon as I checked in
Robert
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Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice place down the street from all the shops. Newly renovated. Friendly staff.
Reecia
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Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Historical and cozy . Not a new hotel that is why I loved the rustic feel, I had one of the historical rooms. Fun, close to good restaurants you could walk to. And they had their own convenience store.
DON
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Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff are very friendly and the price was excellent
Courtney
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our Second stay here , it’s a very small motel but clean and staff very friendly. Room this time was small but bed was surprisingly comfortable. Ac was a portable unit (in this room) but kept it cool and no complaints. For the price it’s convenient and worth it. Office doubles as a market and free coffee and danishes in the am.
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Jeffrey
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Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We’ve made it a tradition to stay here once a year and this place never disappoints. The staff is always friendly and they really do go above and beyond for their guests. They are located close to the main strip of Virginia city.. a 5-10 minute walk at most. Highly recommend.
Juli
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great motel to stay at. Conveniently located at the end of the commercial area of Virginia City, but walking distance to everything. The store was an added bonus. The room was updated and decorated in country rustic decor - very nice, light, and clean. Microwave and small refrigerator included. The staff was was friendly and helpful.
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michael
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotels.com states, for this hotel, "Exempts fees for service animals". My partner who is a paraplegic has 2 service dogs, 5 lb and 10 lb, and were trained to detect medical situations. She has all the necessary state and town paperwork and were offered to hotel employees to verify at check in. During the stay one of the hotel employees informed me that there will be a $25.00 charge for cleaning because of the service animals. I once again stated they were service animals and she says it doesn't matter. My question is why does Hotels.com state " Service animals exempt from fees"? When it was time to check out my partner went in and asked why they weren't following Hotels.com rules and her rights. The hotel employee proceeded to tell her that Service animal paperwork is a sham and stereotyped my partner she was doing the same thing although my partner walks with forearm crutches and plastic ankle supports. This employee also stated that she follows Nevada laws not other states laws. How ignorant , Disabled citizens laws are federal. My partner went in the lobby not to argue, but to question and this employee was arguing with her like she was a school child. Hotels.com needs to take this complaint seriously . Disabled people rights are not being followed and hotels like this are going to tarnish the reputation of Hotels.com and other booking agents.
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Verified traveler
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Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely room at a small motel in historic Virginia City. Within walking distance of downtown. Beautiful view and quiet. A small market is located on the premises for any additional needs.
Tammy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

It was so relaxing. The property owner was amazing made you feel at home. Was up front and honest about the rules. Just an amazing experience.
George
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Loved the amazing hospitality and welcoming staff.
Number of reviews per page
20
40