The room is clean. Happy time staying here♡

Overall good, the location is close to everywhere and the hotel is comfortable

My mom is happy with the room. Comfortable bed, location near Pavilion Bukit Jalil, and Starbucks Reserve at the lobby area.

A very clean, practical hotel. Starbucks is right at ground floor. Price is value for money. Location very good and convenient right beside Pavillion Mall. The rooms are spacious and has a sofa bed which actually is very comfortable and relaxing. Service is friendly and very professional. Will definitely come back to stay in Hyatt Place for my next visit to KL

Nice and ambience room for both work and entertainment, have a good experience to stay, cleanliness is up to expectations, staff are ready to assist in all aspects when needed. Will definitely come again to stay and vacation.

I was worried about the whole ASEAN summit roadblocks, so I booked a hotel near my meeting area to avoid any possible traffic. Best decision ever! The room was very spacious with a sofa, which I ended up doing some work on. The bathroom was also well equipped with the relevant amenities. The area is also near pavilion Bukit Jalil, so no complaints there. Highly recommended!

I stayed here for the Maroon 5 concert at National Hockey Stadium Kuala Lumpur on Feb 12th. It was a great experience.

Hyatt Place (Bukit Jalil) A Hassle-Free Stay My family and relatives booked four rooms at Hotel Hyatt Place (Bukit Jalil) from December 4 to December 8, 2024. We chose this hotel for its convenience and easy access to the shopping mall, Pavilion. Since we arrived early before the check-in time, the friendly front office staff—Hanis and Joshua—provided us with a room to freshen up and for my parents to rest. During our stay, the front office staff - Shamin, Thini, and Alisya, were courteous and friendly in serving us. The rooms were spotless and comfortable. The housekeeping team did an excellent job, as the rooms were clean and smelled fresh. My parents, especially my father who has mobility concerns, were pleased with the spacious bathroom and wheelchair accessibility. The housekeeping staff were also friendly and helpful in providing the items we requested. The children enjoyed their stay, often going out for their favorite drinks and food in the vicinity. For my father, who uses a wheelchair, getting to Pavilion shopping mall was slightly challenging but manageable. When we requested a late check-out from the front office manager, Vatshyayana, he agreed without hesitation. We were pleasantly surprised, and he joked that I had caught him in a "good mood". 😄 Overall, our stay was enjoyable and hassle-free, thanks to the combination of friendly service and comfortable rooms. This hotel will be our first choice for future stays in Kuala Lumpur.

All good, nice staff, just not very helpful

So far so good but no staff can help you to send stuff to your room

I am very happy here. I sing highly of your service. First of all, the hotel is so beautiful. Most important reason is that the bed is so big and soft that I don't want to get up every morning. It's wonderful here. I can't believe that I must leave. I want to live here again if I come to this city again.

Very ok, clean, spacious, near bukit jalil pavilion mall and many places to eat.

Friendly staffs, great location for the conveniency of reaching the shopping mall and shops around.

The room gets hot in middle of the night even thou aircon was on full. And the settings was correct. The breakfast is the same. We were there for 10 days and no difference in their menu. Same fruits, salads, nasi lemak. Parents room door had to be pushed by tough people to be opened. Can't easily open from the door knob. Had to use my shoulder force to open. Water heater was turns cold when showering. No room service. No bath robe provided fyip! Nvertheless room was cleaned every day without fail. Manager Vicknes was helpful on some matters.