7.3
Pleasant
From 2 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

8.0

Location

7.0

Service and Facilites

6.0

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Traveler Reviews Java Wood Villa

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Customer reviews
Imelda S. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 3 week(s) ago
I chose this villa specifically because it had a private swimming pool. However, upon arrival, the guard informed me that the pool was completely unusable. He explained that the previous guest didn’t want to be disturbed, so the pool hadn’t been cleaned. He assured us it would be cleaned and ready for use, but that never happened. No one followed up or even apologized for not keeping that promise. Meanwhile, the pools in other villas were working just fine. I believe all guests should receive the same standard of comfort. It doesn’t make sense that I couldn’t use the pool just because a previous guest didn’t want staff around. Also, the location is not very close to the main attractions. Getting from one place to another by bicycle takes quite some time. Overall, I was really disappointed and will look for a different place if I visit Gili T again in the future.
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s***i
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
very nice clean I booked for my sister's honeymoon next time I book for my staycation I recommend to relax in Gili Terawangan
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