Check in now so you can relax later.
Check in even before you arrive at the airport and have your Citilink boarding pass easily accessible at hand. No more rush, no more fuss.
Through My Booking or Online Check-in menu in the homepage, open your e-ticket and tap Online Check-in.
Once you have agreed to the Citilink Online Check-in Policy, fill in your check-in details. Once completed, tap Check In to submit it.
When check-in is successful, you will be able to see your Citilink boarding pass through your e-ticket. It will also be sent to your email.
Through your e-ticket, you can see, download, or send your Citilink boarding pass to other passengers in your booking.
Print your boarding pass
You are required to collect your boarding pass at Citilink airport check-in counters or kiosks within the permitted time limit.
Prepare your travel documents
Even though you have checked in online, you still will need to prepare travel documents such as a valid identification document, passport, visa, or health certificate.
Drop your baggage at the airport
If you carry a baggage, make sure to check your baggage at the Citilink check-in or baggage drop counters at the airport before they are closed.
Confirm your flight information at the airport
Your boarding gate may be changed without prior notice. Please check and confirm your Citilink flight information once you have arrived at the airport.
Arrive at the boarding gate on time
Check your boarding time as written on the boarding pass and make sure to arrive at the boarding gate before it is closed.