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Trains

Help Center HomeTrainsTrain InfoTrain Cancellation & Change

How to Change My Train Seat

As regulated by PT KAI, seat changes must be requested directly at any of the selected stations for verification purposes. Please also be advised of the things below:

  • Seat changes incur an administration fee of 25% of your ticket price. Please note that PT KAI only accepts cash
  • Seat changes can be done at the latest 1 hour before your departure schedule.
  • When requesting for a seat change, please bring your e-ticket and ID card (KTP, passport, or SIM
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