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  2. Indonesia(19,311 hotel)
  3. East Java(2,135 hotel)
  4. Surabaya(584 hotel)
  5. Sukolilo(82 hotel)
  6. Country Heritage Hotel by Bencoolen

Country Heritage Hotel by Bencoolen

Jl. Nginden Intan Utara No. 7, Sukolilo, Surabaya, Jawa Timur, Indonesia, 60118
Swimming Pool
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According to 1,328 guests
Overall, it was worth the price.
Neysa R.
See all reviews
Based on 47 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Bratang Flower Market
(1.18 km)
Rumah Sakit Umum Haji Surabaya
(2.51 km)
Marina Plaza
(2.71 km)
Wonokromo Station
(3.37 km)
Review by Traveloka users

Based on 1,328 reviews

Very Good
Show reviews that mention...
- Family vacation
Overall, it was worth the price.
It’s a nice hotel, feels like home, excellent
- Romantic Vacation
The location is great, the room is big, but the AC was smells bad, so we had to bought air fresheners, and the water heater can only provide small amounts of hot water, and getting hot again in long period of time.
- Romantic Vacation
Hot water always off after a couple of minutes. In room phone not working. Room service took away our towel on 2nd day but didn’t give us a new one so we have to go to the lobby to request it since our in room phone is not working. They also didn’t change our bathroom amenities.
- Family vacation
Clean, and comfy hotel to stay when on vacation
Great, if I come to surabaya again, I will stay in here
- Family vacation
Linen in my rooms is dirty, cleanliness is poor
- Family vacation
Stayed here with my siblings for 2 nights and we were grateful to have booked in this hotel because the staff were friendly, the place is clean, with free wifi, amenities like swimming pool and gym and an excellent breakfast. The breakfast is what I loved most! We had 2 free breakfast and we're glad because each breakfast, they had different menu with a lot of food choices. This place is also homey and very affordable. We will definitely book this place again when we'll be back in Surabaya. A highly recommended hotel to stay at. It's not that far from the malls but traffic makes it seem to be too far but that depends on the mall where you want to visit. The only downside is that lots of mosquitoes at night so make sure to close your door immediately when you enter your room.
- Business travel
Nice heritage vibe. Very homey. Comfortable for family trip.
- Medical Travel
I came to Surabaya for medical purpose with my mother. I found this hotel very easy to access from the airport and the staff, how I thankful for them, they were very helpful and they were highly initiative staff. For meals, I wish they could provide more menus for someone with certain medical condition. Although I understand this hotel is not for medical purpose but the location which very close to Premier Hospital, many people would come and intend to stay with certain condition. The hotel itself is very spacious and I love the way they put a little playground in the garden. Thank you for pleasant services while we stayed in Country Heritage.

Hotel facility


Hotel policy

  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Breakfast
    • Breakfast and dinner
    • Breakfast and lunch
    • Buffet breakfast
    • Cafe
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
    • Terrace
  • Things to Do
    • Children pool
    • Fitness center
    • Garden
    • Massage
    • Outdoor facilities
    • Outdoor pool
    • Outdoor pool
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Grocery
    • Hair salon
    • Shops
    • Supermarket
  • Public Facilities
    • Parking
    • Coffee shop
    • 24-hour room service
    • Restaurant
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Bathtub
    • Cable TV
    • Desk
    • Refrigerator
    • Shower
    • TV
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
    • Photocopier
  • Sports and Recreations
    • Fitness
    • Tennis
  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
  • Kids and Pets
    • Babysitting
  • Shuttle Service
    • Airport transfer

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    note: hotel was previously named Country Heritage Resort Hotel - Managed by BENCOOLEN

    Country Heritage Hotel by Bencoolen is a hotel in a good neighborhood, which is located at Sukolilo.

    The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 8.69 km away.

    The hotel is located only 3.37 km away from Wonokromo Station.

    Not only well positioned, but Country Heritage Hotel by Bencoolen is also one of hotels near the following Bratang Flower Market within 1.18 km and Rumah Sakit Umum Haji Surabaya within 2.51 km.

    About Country Heritage Hotel by Bencoolen

    Have fun with various entertaining facilities for you and the whole family at Country Heritage Hotel by Bencoolen, a wonderful accommodation for your family holiday.

    If you plan to have a long-term stay, staying at Country Heritage Hotel by Bencoolen is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

    This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

    Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Country Heritage Hotel by Bencoolen.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Country Heritage Hotel by Bencoolen exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Country Heritage Hotel by Bencoolen is a hotel with great comfort and excellent service according to most hotel's guests.

    With all facilities offered, Country Heritage Hotel by Bencoolen is the right place to stay.

    Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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