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  1. Hotel
  2. Indonesia(37,465 hotel)
  3. East Java(3,523 hotel)
  4. Surabaya(1,051 hotel)
  5. Genteng(73 hotel)
  6. Garden Palace Hotel Surabaya

Garden Palace Hotel Surabaya

Hotel
Jl Yos Sudarso 11, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
2018 Traveloka Hotel Awards Winner: Best Food
FUNCTIONAL_HALL Garden Palace Hotel Surabaya
BEDROOM Garden Palace Hotel Surabaya
LOBBY Garden Palace Hotel Surabaya
LOBBY Garden Palace Hotel Surabaya
RESTAURANT Garden Palace Hotel Surabaya
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Traveloka
8.5 Impressive

From 5,759 reviews

TripAdvisor

From 329 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

It was really great experience staying in the garden palace hotel ! definitely stay here again on my next visit to Surabaya!
Luhtfiana P.
Facilities
AC
Parking
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Zangrandi Ice Cream Cafe
(0.06 km)
WTC Surabaya
(0.20 km)
Surabaya Plaza Shopping Mall
(0.24 km)
Submarine Monument
(0.46 km)
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Review by Traveloka users

Based on 5,759 reviews

8.5
Impressive
Fantastic
1,760
Very Good
2,948
Satisfying
506
Average
519
Poor
26
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.5
- Shopping & Culinary
Very nice stay. City center hotel. Spacious room size.
9.7
- Business travel
Oldies but goodies. Exceptionally large room. Friendly atmosphere where everybody knows your name. :-)
6.7
- Backpacking
It's a good hotel. Fast response staff and politely. Just felt uncomfortable with the room. There is a bunch of ants here and there. It's an old hotel even 4star. White pillow cover have a stain, it so notice able so feel it is dirty. So sorry, but management just need to improvise to make old hotel still attractive. Keep it up 👍
8.5
- Business travel
An oldie but goodie where everybody knows your name. The exceptional hospitality and awesome staff will surely make me come back again and again. big size room and awesome breakfast make it even much better.
9.4
- Business travel
It's a good place to stay at middle town, with cheapest rate.
9.7
- Business travel
This hotel is one of our favorites when staying in Surabaya. Yesterday there was a slight technical problem in the room, when reported directly in the hands of the hotel. Thank you.
9.4
- Family vacation
Good service, and good room. Thanks garden palace.
9.7
- Family vacation
Friendly staff, nice room, food is superb.
9.4
- Family vacation
The room is clean,breakfast was delicious,nice people,Surely will stay again soon.
8.5
I regularly stay in this hotel 2-3 days every 2 months, so far I feel comfortable, the hotel feels clean, the staffs are welcome and always greets warmly, the foods are great, especially for dimsum. 10 minutes drive to Tunjungan Plaza, the biggest mall in surabaya. Well, it's satisfying ^_^
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Hotel Description
Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Staying at Garden Palace Hotel Surabaya is a good choice when you are visiting Genteng.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 13.64 km away.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Garden Palace Hotel Surabaya

From business event to corporate gathering, Garden Palace Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Garden Palace Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Garden Palace Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Garden Palace Hotel Surabaya.

Read More
Hotel Policy
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Facilities
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Bellhop
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
    • 24-hour Receptionist
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Refrigerator
    • Shower
    • TV
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Bar
    • Buffet dinner
    • Nightclub
    • Bar
    • Vegetarian meal
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Smoking area
  • Things to Do
    • Fitness center
    • Garden
    • Massage
    • Spa
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
    • Projector
  • Accessibilty
    • Accessibility equipment
    • Wheelchair accessible
  • Transportation
    • Car rental
    • Valet parking
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Shuttle Service
    • Airport transfer (surcharge)
  • Sports and Recreations
    • Fitness center
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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