HotelIndonesia(15,788 hotel)West Kalimantan(73 hotel)Pontianak(48 hotel)Raya River(2 hotel)Gardenia Resort and Spa

Gardenia Resort and Spa

Jl. Ahmad Yani II/Arteri Supadio, Kubu Raya, Pontianak, Indonesia, 78391
Exterior / Building
8.3/10Very Good
According to 183 guests
Great place to relax with couple
Deden H.
See all reviews
Based on 82 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Restaurant
WiFi

Nearby attractions
Supadio Airport (PNK)
(2.82 km)
Ayani Mega Mall
(10.39 km)
Museum Kalimantan Barat
(10.83 km)
Sultan Syarif Abdurrahman Stadium
(11.37 km)
Currently searching (0 %)
Review by Traveloka users
Review
8.3
/10
Very Good
Cleanliness
7.98
Comfort
8.45
Meal
7.55
Location
8.07
Service
8.10

117 Traveloka customers have stayed in this hotel and given reviews:

9.4
Tranquil, quiet, clean and exotic...
8.5
Nice place to relax but bit creepy
8.7
Nice, good and friendly. The only negative was the breakfast. The fruits were long time held. So no fresh papaya, water melon, etc. The breakfast should be much better in quality. But I still recommend this hotel. The rooms are spacious and clean in a nice environment, although far from the city if you don't have your own transportation. With taxi around 15m to city centre. Only 10m from airport.
9.1
Good place.. love the vibrant of this place
9.4
Gardenia resort and spa is "nice"
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Based on
82 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business9
Couples20
Solo travel9
Family22
Friends getaway13
Rating Result
Very Bad
6
Bad
5
Average
7
Very Good
37
Extraordinary
27
Siska F
A great place for holiday
I stayed for one night here in Terrace Suite. I like the room and the entire environment. Breakfast was delicious and had a comfy coffee area in the morning. Not much to say, you should come here and have your own great holiday. Thank you
Couples - Nov 2, 2016
Ferdy B
Worst experience ever!!!
We stayed 2 nights at gardenia and already felt upset at the beginning. I booked through a travel website and made few arrangements (eg extra bed,baby need) and none of this were prepared at all. Even simple things like toilet tissues, shower shampoo, soaps, etc were just delivered and organised while we were just unpacking our stuff. No shower gel and other necessary toiletries. They gave us 1 little bar soap (which we thought for hand soap) and expected us to use it altogether. Kitchen has nothing! Not even cutleries and plates. We rang the receptionist for dishwashing liquid and they said they had no stock! Like seriously?! Horrible! Worst case is there is also no housekeeping at all! They came in to turn off the power (it's a bloody hot town, so inconsiderable) but didn't even make our room. Everything was exactly the same when we left it. We had to use the same dirty towel from the floor (as they said they'd come and change them for us). This is ridiculous! Breakfast is another disaster. We went at 8am and everything was cold and very limited, nothing to eat! The saturday bbq buffet is the worst you could ever experience. Don't even think to eat there. Worst food ever. Buffet with no more than 5 choices of hot food?! Definitely not coming back ever again! Very disappointing!!!
Family - Aug 27, 2016
barryvanderschoot
Very nice and quiet place to stay
The hotel is very close to the airport. So whether you just arrived from Jakarta or finished you trip in Kalimantan it is a nice place to stay for a few days. I fell in love with the small bungalows.They are well furnished and every room has a veranda where you could sit and relax. In the evening and early morning it is very quiet. The staff is very friendly and helpful. In the rooms the wifi connection was weak but it was ok in the lobby and the restaurant.
Solo travel - May 27, 2016
D_syPatricia
Quiet place if you want to stay away from the City Center
Stayed here back in January 2016, landscape is good, but very little maintenance, makes things looks rather messy. A lot of mosquitos at night, but I guess in Pontianak you would expect that nearly everywhere. Room was good, spacious. But during my stay, I didn't find ironing and hairdryer as stated in room amenities. The hot water runs out pretty quickly. The staff are friendly and polite. Quiet environment if you want a change from noisy city center. The food is good, I only tried the Indonesian kitchen, so not sure about the other food. Maybe they should change the bridge that connecting all the rooms together. Because it is made from wood, it looks like some areas needs attention. Overall it was a nice stay, so I will come back.
Couples - Mar 2, 2016
minefany
Birthday Visited
friendly receptions staff, nice evening barbeque we had. even we only had 1 night to stay at the resort. the services was good, just a bit suggestion regarding the restaurant staff whose seems busy gathered and chit chat each other instead of greet the coming guests.. anyway, we'd love to coming back in the near future.
Couples - Nov 1, 2015
See other reviews

Hotel facility

Description

Hotel policy

  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Breakfast
    • Breakfast and lunch
    • Buffet breakfast
    • Buffet dinner
    • Buffet lunch
    • Poolside bar
    • Vegetarian meal
  • Public Facilities
    • Parking
    • Coffee shop
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Bathtub
    • Cable TV
    • Desk
    • DVD player
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Hotel Services
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
    • Porter
    • Wedding service
  • Things to Do
    • Children pool
    • Garden
    • Massage
    • Outdoor pool
    • Spa
    • Waterpark
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Non-smoking room
    • Smoking area
  • Business Facilities
    • Meeting facilities
    • Photocopier
  • Transportation
    • Airport transfer
    • Valet parking
  • Shuttle Service
    • Airport transfer
  • Accessibilty
    • Accessibility equipment
  • Connectivity
    • LAN Internet

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Staying at Gardenia Resort and Spa is a good choice when you are visiting Sungai Raya.

    The resort has a very good location, also near the Supadio Airport Airport, which is only 2.82 km away.

    This resort is very easy to find since it is strategically positioned close to public facilities.

    About Gardenia Resort and Spa

    This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Gardenia Resort and Spa exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Gardenia Resort and Spa is a resort with great comfort and excellent service according to most resort's guests.

    Get precious and unforgettable moment during your stay at Gardenia Resort and Spa.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.