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  1. Hotel
  2. Indonesia(36,990 hotel)
  3. East Java(3,513 hotel)
  4. Surabaya(1,045 hotel)
  5. Ampel(15 hotel)
  6. PALM PARK Hotel Surabaya

PALM PARK Hotel Surabaya

Hotel
Jl. Kapas Krampung No.45 Simokerto, Ampel, Surabaya, Jawa Timur, Indonesia, 60142
EXTERIOR_BUILDING PALM PARK Hotel Surabaya
LOBBY PALM PARK Hotel Surabaya
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Traveloka
8.8 Impressive

From 113 reviews

TripAdvisor

From 9 reviews

Facilities
Parking
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Kaza City Mall
(0.06 km)
Gelora 10 November Stadium
(0.55 km)
Hi Tech Mall
(1.03 km)
Cheng Hoo Mosque
(1.34 km)
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Review by Traveloka users

Based on 113 reviews

8.8
Impressive
Fantastic
59
Very Good
37
Satisfying
6
Average
11
Poor
0
Cleanliness
Comfort
Meal
Location
Service
10
- Family vacation
Palm Park Hotel is a great hotel. Located on a very strategic location, the building is also new, like fresh from the oven. We booked two rooms on their grand opening and our experience was very great. The room are clean and big. The breakfast was also perfect. They had a lot of menus with a very good taste. I will definitely recommend this hotel to my family and friends. Thank you for the great services and facilities!
6.6
- Business travel
Actually this is a.nice hotel, clean and new building. Price is good compare with the room condition. But television in the room is not working at all and when I called Front Office, the staff just said sorry without any further action. Next day in the evening, I received text message from hotel asked if I want to change room. I refused because it was too late, next day early in the morning I have to catch my flight back to my place. Why this hotel can't change the room since the beginning? Anyway, I like the interior of restaurant that served breakfast although the food taste was just average. And appreciate the hospitality of staffs. Keep it up.
9.7
- Family vacation
Nice interior, many photo spot and the food is A-okay. The hotel is connected with mall Kaza City.
10
- Family vacation
Food was awesome, superb quality 👍👍👍 This hotel is highly worthed every Rupiah we spent during our short stay in Surabaya. There was a Kid Corner where the attendant offered coloring materials to our kids, completed with a big Tv playing nursery rhymes. The adults can spend time at the billiard table. There's plenty of room for the toddlers to run around within the hotel building. It's safe and quiet. Giant Express is on the Ground floor, easily accessible from the hotel lobby.
8.5
- Business travel
The room exactly like the promo picture and spacious, the hotel is clean and comfy. It has kids space and prayer room. However, the hotel needs to improve its breakfast menu. The menu is quite accaptable. To reach the hotel via parkir is not a good idea, (unless kaza city is close. It closes at 10pm) it would be better to reach the hotel via kaza city and lift to 3rd floor. This hotel is also cheap so you really can value your money.
6.2
- Family vacation
There is no lift between the mall and the hotel, not many people know about the lobby hotel and must pay 6000 everytime everyone want to pick up
10
- Shopping & Culinary
So lucky to stay in this hotel when they're so cheap (soft opening price). Room facilities were more than I expected. Large bed, super comfy pillows, they even have small mini refrigerator. Restaurant so cozy, food was great. Pool table for adult and play room for kids. It is amazing, isn't it?. Yes they are still doing it, you can smell paint but I think it doesn't matter at all.
10
Bersih, pelayanan memuaskan, karyawan ramah.
6.0
- Family vacation
Akses menuju hotel membingungkan, early check-in kena charges, Ada deposit 200 ribu (padahal kamar sudah dibayar ketika booking) kamarnya dapat jauh dari lift dan dilorong panas karena AC mati (daerah yang dingin hanya lobel), complain baru ada action setelah 3 jam kamar kami dipindahkan yang lebih jauh. Complain lagi setelah 1 jam (hampir jam 7 malam) baru dikabari kalau ternyata ada gangguan saluran TV dan internet dan di sarankan pindah ke lantai atas. Terima kasih atas kompensasinya namun sudah terlanjur kecewa akhirnya kami check-out jam 8 malam, secara interior bagus dan lucu. Di lorong banyak disediakan sofa-sofa lucu tapi sayangnya lorongnya panas karena AC mati. Hotelnya masih baru, bersih dan masih bau cat di kamar.
Translated by Google
5.9
- Medical Travel
had waited a long time at check in, almost about 30 minutes
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Hotel Description
Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
PALM PARK Hotel Surabaya is located in area / city Ampel.

There are plenty of tourist attractions nearby, such as Kaza City Mall within 0.06 km, and Gelora 10 November Stadium within 0.55 km.

About PALM PARK Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, PALM PARK Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, PALM PARK Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at PALM PARK Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from PALM PARK Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

PALM PARK Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, PALM PARK Hotel Surabaya is the right place to stay.

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Hotel Policy
Hotel policy is not yet available.
Facilities
  • Public Facilities
    • Parking
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • WiFi in public area
  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
  • Transportation
    • Airport transfer
    • Area shuttle
  • Business Facilities
    • Meeting facilities
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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