Great hospitality and hygiene, new hotel (2019), located just beside the most prominent shopping mall in Pontianak, value for money. just for improvements: many of the important products they offered are not visible easily, such as rapid test antigen, car/driver rentals, etc. Those are very good products, but not informed to the customers.
As usual, I am very satisfied with the room cleanliness and awesome services especially those staffs in the restaurant. They are very welcoming and always ready to help you whenever you need them.
Overall, it was satisfying. The location is in the center of the city. The parking lot is quite big. The view was very nice, the water was fresh, the food was various and delicious, and especially the time for breakfast was so sharp. The receptionists and workers were friendly and fast response. The things missed from this place were the price and maintenance. It was quite pricy for ⭐⭐⭐ old hotel. The bedroom was not suit with the picture, and also quite dirty. The sink and shower were broken. There was no mini fridge inside. Extra bed costed 200k. Sorry for not taking picture of the bedroom. The pool was also quite dirty. Hopefully, it will improve or at least maintain its quality. Thank you so much🙏🤗