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  1. Hotel
  2. Indonesia(38,592 hotel)
  3. West Java(4,964 hotel)
  4. Bandung(2,532 hotel)
  5. Riau Street(45 hotel)
  6. Serela Riau Bandung

Serela Riau Bandung

Jl. RE Martadinata No. 56, Riau Street, Bandung, Jawa Barat, Indonesia, 40114
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8.1 Convenient

From 4,360 reviews


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Perfect place and great service. Thanks
Audy L.
24-Hour Front Desk
Location Info
Jl. RE Martadinata No. 56, Riau Street, Bandung, Jawa Barat, Indonesia, 40114
Nearby Places
Ayam Madu Si Bangkong - RiauCasual Dining
58 m
Heritage The Factory OutletShop & Gifts
272 m
Yogya Riau JunctionShop & Gifts
820 m
Padjadjaran University (UNPAD)Education
1.46 km
Popular in the Area
Trans Studio BandungActivity & Games
2.86 km
Dago Pakar WaterfallNature
5.48 km
Farm House LembangNature
8.29 km
Maribaya Waterfalls Nature
9.33 km
Distances shown are based on straight line distances. Actual travel distances may vary.
Discover More Places on Map
Review by Traveloka users

Based on 4,360 reviews

Very Good
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Family vacation
/ 10

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Family vacation
/ 10
Good location but the service could be better. The water tap is almost broken, several time call for operators to ask for help but no one pick the phone. The bathroom floor is slippery type if it is wet, so need to be careful for family with toddler. The fried rice is plain and there are not so many food choices. The only good thing about the food is the cucumber juice. Room is clean but they need to pay more attention to the carpet cleanliness.

1 liked this review

Family vacation
/ 10
The location is good but the service is not satisfactory and the quality of the rooms is lacking in maintenance.

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Family vacation
/ 10
Better to stay at other places than Serela Riau here. I did a mistake choosing this hotel because of its similar design but I thought what could be different. Boy was I wrong. all the negative reviews here were all RIGHT. The hotel is not old but it's not well maintained. We have to wait for 15 mins before checking in which never happened to me in other hotels. I mean didn't they know we already reserved the rooms on the given date and decided not to clean it or something? I am not sure. But the receptionist were nice and friendly unlike other reviews. When checking into the rooms I was already nervous as I read tons of negative reviews before. The sheets were clean but there were stains here and there. I mean this happened to budget hotels from my experience. But what bothered me was the spider web in the ceiling corner and the stained walls. Can't they paint it over? The AC were working well for us but in my room (we booked 2 rooms!) the shower knob were spoiled lol. I have never seen anything like this before and I have stayed in several budgeted hotels in the country (Whiz, Fave, etc) and the bathroom is quite small compared to other budgeted hotels. Since we already called for non smoking rooms but they still given us smoking rooms (there were ashtrays in the rooms?) the rooms were positioned opposite the main road and it was noisy 🤨 so we couldn't sleep that well and asked to move to other rooms on higher floors which they let us the next day. The hotel staffs were nice enough to let us choose several rooms after that. The new rooms were not much different but it was in the back so noise pollution reduced to minimum which was great. The ACs were working good and so does water heater. But the new rooms sink faucets were not cemented properly so its wobly. And later that night when we came back we found out the toilet showers leaked and the mat were all wet. We called the receptionist and they sent someone over to fixed it but funnily they didn't even bothered to.wipe the wet floor clean afterwards. So my parents have to do it. Then we called down to ask for more mats but they didn't give us normal size mat but instead they gave us small towel for mats. Like... Overall our stays were not that satisfactory but it wasn't horrible as other reviews stated. The rooms were not noisy (after we moved to another floor) etc and staffs were nice and the manager was too but he could be more helpful. We even asked if we can move to Serela Merdeka after the 1st day since its ownes by Kagum Group but they said since we booked via Traveloka we couldn't do that since payment was made to them not the hotels. Sounded bogus tbh. Anyway the hotel should be more well maintained and rooms and facilities should be paid more attention to. My advice is with this price your stay would be much better at Serela Merdeka or even 101 or other budgeted hotels near Riau, Bandung.

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/ 10
1. The air in the room not fresh. So does the sprei sheet. 2. In the middle if the nite, suddenly there’s leaking from the ceiling onto the bed (pillow area).

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Family vacation
/ 10
superior room walk in sunday and monday cheaper than booking fr here....hotel and rooms need renovate badly

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Family vacation
/ 10
Nice location. Near food, factory outlet. Room ok and services was good. Breakfast ok with many variations for each day.

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Family vacation
/ 10
It was a nice stay for a family holiday!

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Family vacation
/ 10
spacious room, strategic location, comfy bed, the breakfast taste good and it has a tiny kids space near receptionist

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This is a private profile
Family vacation
/ 10
The hotel looked exactly like the photo, clean and comfy. The place near with many public places such as Factory Outlet, Playground, City Park, Cafe and Restaurant. Surely will come again to this hotel.

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Hotel Description
Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Serela Riau Bandung is located in area / city Riau Street.

The hotel has a very good location, also near the Husein Sastranegara International Airport (BDO), which is only 4.81 km away.

The hotel is located only 2.08 km away from {stationName}.

There are plenty of tourist attractions nearby, such as Hummingbird within 0.21 km, and Heritage The Factory Outlet within 0.27 km.

About Serela Riau Bandung

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Serela Riau Bandung provides a pleasant accommodation for your stay.

From business event to corporate gathering, Serela Riau Bandung provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Serela Riau Bandung .

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Serela Riau Bandung exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Serela Riau Bandung is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Serela Riau Bandung is the right place to stay.

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Hotel Policy
Please bring your voucher and valid ID upon check in<br>Check in Time on 02.00 PM
Read More
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Shower
    • TV
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Non-smoking room
    • Smoking area
  • Hotel Services
    • Concierge
    • 24-hour security
    • Laundry service
    • Luggage storage
    • 24-hour Receptionist
  • Business Facilities
    • Business center
    • Meeting facilities
    • Projector
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Food and Drinks
    • Bar
    • Breakfast
  • Things to Do
    • Massage
    • Spa
  • Shuttle Service
    • Airport transfer (surcharge)
  • Transportation
    • Valet parking
  • Nearby Facilities
    • ATM/Banking
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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