1. Hotel
  2. Indonesia(18,802 hotel)
  3. Riau Islands(349 hotel)
  4. Bintan Regency(33 hotel)
  5. Teluk Sebong(20 hotel)
  6. The Canopi - duplicate

The Canopi - duplicate

Resort
Jln. Raja Haji KM 01 Kawasan Pariwisata, Teluk Sebong, Bintan, Kepulauan Riau, Indonesia, 29155
See all photos
Impressive
8.5/10
According to 27 guests
Great, amazing pool and wonderful room design.
Lina S. D.
See all reviews
Based on 408 traveler reviews
Parking
24-Hour Front Desk
Swimming Pool
Restaurant
WiFi

Nearby attractions
Pasar Oleh Oleh Market
(0.48 km)
Bintan Island Elephant Park
(0.81 km)
Ria Bintan Golf Club
(4.30 km)
Mount Bintan
(12.61 km)
Review by Traveloka users
Review

Based on 27 reviews

8.5
Impressive
Fantastic
10
Very Good
13
Satisfying
0
Average
4
Poor
0
Cleanliness
Comfort
Meal
Location
Service
8.5
- Family vacation
Good for room, in good for pool
10
- Romantic Vacation
Stay 2 nights at tent lagoon, breakfast is good, the scenery is not boring, very fun for water sport activities, swimming all day.dinner packages are very impressive, friendly employees.
10
- Family vacation
Still require map for all area, and rest is great
8.4
- Family vacation
The room is of unique style, also the pool.
10
- Family vacation
Amazing...really nice for family vacation.
9.4
- Family vacation
Great, amazing pool and wonderful room design.
Translated by Google
5.6
- Family vacation
Me and family, total 10 Adults were staying 2 nights in the Canopi. We had made a reservation of 5 Tent Rooms. Period of 27-29 March 2016 1) Slow services over the counters/receptionist. Canopi is a resort famous for its beach alike Swimming pool and its activities. They should have expected the potential arrival of many Non-Hotel guests to enquire about the facilities. So there is a need of separate customer service counter. What we experienced was an overdue waiting hours just to check-in, because at this resort, they Only have one counter with merely 3 staffs who taken care of check-in, check-out, and all enquiries from Non- hotel guest. Perhaps some kind of priority queue needed for hotel guests. This is bad. Upon my check-out, I had informed the front staff about my request to book at Taxi to Ferry terminal as much as 4 times!but on the day of departure, I was still asked by the star the same questions about the Time and type of car ? It was clearly stated in the remarks book, why didn't they check ? Lack of experience. 2) hotel Rooms, was clean and new. No Mini Fridge / which proven inconvenience for traveller who has brought infant foods or their preferred wine. Room cleaning was good, but over the 3 days stay, the staff always forgotten to replace or TOP UP the toothbrush and shower gel. Slow process, lack of cleaning staff. 3) Foods and Drink - when we had our lunch in the hotel the only restaurant, we had requested for the hotel to cook a porridge for my baby infant, when porridge presented to us. It was A Cold bowl of porridge, my Wife asked the staff why is the porridge is cold the staff replied : if it's not Cold, what do you Want When we requested for the porridge, it's has been very clear, we are paying the hotel to cook for it. We expect the porridge to be at least warm BUT not cold ! The staff's attitude clearly disgrace the hotel reputation. I had to kept my baby only with Milk for 3 days stay. we tried the Friend rice during our stay, we found that the rice was an overnight to be re-used for cooking again. So it has the unpleasant smell. Well after all, the overall stay was pleasant was mainly due to the cleanliness, good Swimming pool, and the fact that's it's a new hotel, so most of the facilities are New. Things to improve:staff services attitude and professionalism - separate counter for Non- hotel guest enquiry, to speed up the check-in and check-out process - have more than 1 type of restaurant in the hotel, because people tend want to spend time in the resort with the activities but they do want to be pampered with more option of foods. breakfast quality doesn't reflect a 5 stars hotel requirement. All foods seems to be minimalist. Please Do Not used over night ingredient to cook breakfast Eg : rice into fried rice, it has an unpleasant smell. We had put a feedback, staff merely just ignore keen busying with Her serving to other table. I DO NOT MIND to come back again with family for short weekend gate away and willing to pay only same price or higher if all above improvement made. After all, when we holidaying, we do not mind to pay more as far it brought us the convenience and pleasant stay, in this case Canopi May not be the right choice at the moment. Thanks
8.8
- Family vacation
Suitable for family holidays, comfortable and quiet.
9.1
- Family vacation
Guest cool and will definitely be back
8.5
- Family vacation
Nice, clean, but for the food in the hotel is less varied, no live music jdi deserted
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Hotel facility

Description

Hotel policy

  • In-room Facilities
    • Desk
    • Hairdryer
    • In-room safe
    • TV
    • Shower
    • Cable TV
    • DVD player
  • Public Facilities
    • 24-hour room service
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Restaurant
  • Hotel Services
    • Laundry service
    • Luggage storage
    • 24-hour security
    • 24-hour Receptionist
  • Things to Do
    • Massage
    • Spa
    • Outdoor saltwater pool
  • Sports and Recreations
    • Water sport
  • Business Facilities
    • Meeting facilities
  • General
    • Smoking area
  • Transportation
    • Valet parking
  • Connectivity
    • LAN Internet

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 11:30 AM

Location
Staying at The Canopi is a good choice when you are visiting Teluk Sebong.

This resort is very easy to find since it is strategically positioned close to public facilities.

About The Canopi

Not only located within easy reach of various places of interests for your adventure, but staying at The Canopi will also give you a pleasant stay.

When staying at a resort, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Canopi provides a pleasant accommodation for your stay.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Canopi.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Canopi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Canopi is a resort with great comfort and excellent service according to most resort's guests.

With all facilities offered, The Canopi is the right place to stay.

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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