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  1. Hotel
  2. Indonesia(35,986 hotel)
  3. Riau Islands(556 hotel)
  4. Batam(453 hotel)
  5. Batam City Center(119 hotel)
  6. The Centro Hotel & Residence by Orchardz

The Centro Hotel & Residence by Orchardz

Hotel
Jalan Jendral Sudirman, The Central Sukajadi, Central Raya No.08, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29463
BEDROOM The Centro Hotel & Residence by Orchardz
VIEW_ATTRACTIONS The Centro Hotel & Residence by Orchardz
VIEW_ATTRACTIONS The Centro Hotel & Residence by Orchardz
Others The Centro Hotel & Residence by Orchardz
HOTEL_SERVICES The Centro Hotel & Residence by Orchardz
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Impressive
8.3/10
According to 1,216 guests
Quiet, nice staff, plenty of sport activities nearby like driving range, golf course and shopping mall within walking distance
Sudirman S.
Love this so much, i will be back again
Asnawati J.
Based on 45 traveler reviews
Hotel Facility
AC
Parking
24-Hour Front Desk
Swimming Pool
Restaurant
WiFi

Nearby attractions
Kepri Mall
(0.40 km)
Yong Kee Restaurant
(0.47 km)
Drak Bike Park
(2.20 km)
National Polytechnic of Batam
(2.70 km)
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Review by Traveloka users

Based on 1,216 reviews

8.3
Impressive
Fantastic
287
Very Good
703
Satisfying
59
Average
165
Poor
1
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.5
- Backpacking
So quiet place with good service for us. Thank you.
9.1
- Business travel
It's true that it is only a 3stars hotel, but with the amount you paid (300ish), you get a wide spread of breakfast buffet, swimming pool & gym access and a bath tub! The hotel is in an elite housing area so the surrounding and environment are much more peaceful & serene. Stayed 4 nights for business and couldn't feel much better for its worthiness every day!
5.5
- Family vacation
3rd time staying here. Always a great stay until now. The room is dusty, bathroom and towel are dirty. Looks like they never take care this room. If this is my first stay I would never come back
6.0
- Business travel
Not sure if I return to this place again. Bed is dusty, hot water didn't work. Floor is not clean. Ants are everywhere. I wonder why male bell boy is more trained than female receptionist to handle my complain? I suggest to find another hotel in Kepri mall area i.e. Eska (recommended by colleague) or frontone which is recommended by taxi driver)
5.5
Hi, Good Morning. It was my third stay in centro hotel, location is good, rooms are ok too, but breakfast table and food was full of ants, please keep clean. Thanks🙏
6.2
- Business travel
The drainage is not well built. All the shower water flows back to the toilet door. The body wash and shampoo dispenser is almost empty, and the sink drain cap is loose! The towel rack almost fell off too though.
5.1
I’m so stupid get this hotel..and so disappointed...this f***ing hotel don't have lift !!! Unfortunately I get 3rd floor ..i cant cancel it !! My mom don't have power to get into 3rd floor!! Stup** f***ing hotels..many mosquitoes!!
6.1
Pros: None. Cons: 1. It's a shophouse that is, dirty and disgusting. As we can see, the hotel had never been fully renovated before. 2. Check in time in noon, arrive late night. Requested for Anniversary decoration online. Upon arrival, front desk asks whether we want to decorate it. Shouldn't it be done before noon time? 2. Pre-booked online through app. But given room which worth lesser than paid amount, suggest to just take it when complaint. (Without offering a refund) 3. After complaints again, we are moved to another room which we paid for. But the room is disgusting. But, the pipe under the sink is have water leakage. The sink is like having sticky mud in it. The bathtub is full of dirt, blood and hair. Whole the kitchen, bedroom & bathroom is full off dust, hair and ants. Towel that should be provided isn't provided. 4. Complaints had been ignored with would provided another room for us on the next day, but next shift staff totally no idea when we complaint again. Washed bathroom till 2am and only moved to 3rd on the next day. No apologize and no refund had been made. 5. Breakfast is terrible. No much option + full of ants.
6.0
Smelly room. Smell cigarette and durian fruit plus the check out takes 0. 5 hours to wait need to be more professional.
9.7
- Business travel
Room was comfortable as expected, security and driver service well execute, very helpful - - they drop me on nearest mall and picked me up when I call. I'm also working in 5* luxury resort in Bali. probably Centro was not 4* hotel but the service are on the level of that- - upon check out, receptionist are very friendly and informative.. Will loved to stay in this hotel for another business traveling Keep it up and thanks for your hospitality service. Cheers
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Description
Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
The Centro Hotel & Residence by Orchardz is a hotel in a good neighborhood, which is located at Batam City Center.

The hotel has a very good location, also near the Hang Nadim International Airport (BTH), which is only 9.76 km away.

Not only well positioned, but The Centro Hotel & Residence by Orchardz is also one of hotels near the following Kepri Mall within 0.4 km and Drak Bike Park within 2.2 km.

About The Centro Hotel & Residence by Orchardz

The Centro Hotel & Residence by Orchardz is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, The Centro Hotel & Residence by Orchardz is the perfect place to stay that provides decent facilities as well as great services.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Centro Hotel & Residence by Orchardz provides a pleasant accommodation for your stay.

From business event to corporate gathering, The Centro Hotel & Residence by Orchardz provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Centro Hotel & Residence by Orchardz, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Centro Hotel & Residence by Orchardz is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Centro Hotel & Residence by Orchardz.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Centro Hotel & Residence by Orchardz exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Centro Hotel & Residence by Orchardz is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Centro Hotel & Residence by Orchardz is the right place to stay.

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Hotel Policy
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Hotel Facility
  • Public Facilities
    • Parking
    • Coffee/tea in lobby
    • Coffee shop
    • Early check-in
    • 24-hour room service
    • Late check-out
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Bellhop
    • Concierge
    • Doorman
    • Early Check-in
    • Express check-in
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Late check-out
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
    • Newspaper
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Breakfast and dinner
    • Breakfast and lunch
    • Buffet breakfast
    • Breakfast (surcharge)
    • Early bird breakfast
  • In-room Facilities
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Kitchenette
    • Refrigerator
    • Shower
    • TV
  • General
    • AC
    • Banquet
    • Cloakroom
    • Family room
    • Fireplace in lobby
    • Non-smoking room
    • Swimming pool
    • Terrace
  • Things to Do
    • Children pool
    • Fitness center
    • Massage
    • Outdoor pool
    • Sauna
    • Spa
  • Transportation
    • Airport transfer
    • Area shuttle
    • Area shuttle with surcharge
    • Car rental
    • Secure parking
    • Shopping center shuttle
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
  • Sports and Recreations
    • Billiard
    • Fitness center
    • Golf course
  • Shuttle Service
    • Airport transfer (surcharge)
    • Ferry terminal shuttle
    • Airport transfer
  • Nearby Facilities
    • ATM/Banking
    • Shops
    • Supermarket
  • Connectivity
    • Internet point
    • LAN Internet
    • Free WiFi
  • Accessibilty
    • Accessible bathroom
    • Accessible parking
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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