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  1. Hotel
  2. Malaysia(12,128 hotel)
  3. Pahang(832 hotel)
  4. Genting Highlands(70 hotel)
  5. Grand Ion Delemen Hotel

Grand Ion Delemen Hotel

Hotel
Jalan ION Delemen 1, Genting Highlands, Pahang, Malaysia, 69000
BEDROOM Grand Ion Delemen Hotel
SWIMMING_POOL Grand Ion Delemen Hotel
SPORT_FACILITY Grand Ion Delemen Hotel
COMMON_SPACE Grand Ion Delemen Hotel
BEDROOM Grand Ion Delemen Hotel
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Traveloka
8.5 Impressive

From 1,486 reviews

TripAdvisor
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No reviews yet

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

I love the breakfast, very tasty and huge spread. Nice swimming pool and garden, very clean room. Overall, fantastic! I will surely come again and recommend to others. 😊
Sarah A. R.
Facilities
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi
Location Info
Jalan ION Delemen 1, Genting Highlands, Pahang, Malaysia, 69000
Nearby Places
Genting HighlandsActivity & Games
1.16 km
First World PlazaShop & Gifts
1.26 km
SkyAvenueShop & Gifts
1.33 km
Casino De GentingEntertainment
1.34 km
Popular in the Area
Petronas Twin TowerSight & Landmark
31.82 km
Bukit BintangNature
32.78 km
Petaling StreetShop & Gifts
33.63 km
Bersepadu Selatan Bus TerminalTransportation Hub
40.45 km
Distances shown are based on straight line distances. Actual travel distances may vary.
Discover More Places on Map
Review by Traveloka users

Based on 1,486 reviews

8.5
Impressive
Fantastic
506
Very Good
729
Satisfying
73
Average
178
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
HC
Business travel
RATED
6.0
/ 10
Information counter service was not good. And the staff no pick up the phone even they are free.

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VT
RATED
6.0
/ 10
Big bug flown into our room, a lot of ants inside the water kettle, AC and refrigerator was broken, they finally moved us into other room after we asked so many times.

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fH
RATED
9.4
/ 10
Room was squeaky clean. Staff was friendly. Breakfast with quite many choices. Pool was satisfying. Everything was great!

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FN
Romantic Vacation
RATED
8.5
/ 10
We had a wonderful experience there. The housekeeping staff went the extra mile to surprised us with an anniversary setup for the room. We were elatedly surprised and thankful. Overall the staff were friendly and ready to assist. Thank you again and we highly recommend it.

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YW
Romantic Vacation
RATED
6.3
/ 10
The room I was given, the air con not cold as I set 17 degree Celsius and the tv is not working as I press the remote control and it is not switching to any channel. I call the room service and they say they will get a new tv remote control and also the maintenance guy to come over to inspect the air con, After given a new tv remote control which still the same problem and the maintenance guy verified the tv channel is not working and the air con runs out of gas which he will get the front desk to arrange to change to new room in which will back to me within 10 minutes and after 10 minutes, the front desk staff didn't get back to me. I and my wife head to the gym to workout. When back to the room which is stuffy as the air con is not working I call the room service and they said they was informed about the problem and will get a new room ready within 10 minutes and after 10 minutes nothing happen. I was really pissed off and I immediately contact the front desk staff and ask them when the new room be ready? They said they get their staff to arranged to moved to new room immediately and less than 1 minutes, their staff came to my room and assist to moved to a new room which I'm thankful for. The hotel should ensure the room is ready in every aspect and not caused inconvenience to the guest. Also I written some notes during the booking which highlight my stay is to celebrate my wife birthday but nothing happen and hotel did't take any initiatives to celebrate my wife birthday. Also one thing, the room I before moved to a new room was terribly noisy as the next room if not mistaken with kids and the kids makes a lot of noise and the tv volume was high in volume.

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HY
Romantic Vacation
RATED
9.7
/ 10
Breakfast was good. Great stay. Hotel provide free shutter bus to Genting Highlands. Overall satisfied.

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AC
Family vacation
RATED
6.1
/ 10
Check in process too slow... I'm waiting almost 2 hours for check in process... And my room not ready yet...

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GM
RATED
9.7
/ 10
Very good location, 10min away from crowd and noises at first world. Great hospitality - good news is MyNews opens till late night and easy to grab foods

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MA
RATED
9.7
/ 10
Very nice hotel..good service...nice food😊😊

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ns
Family vacation
RATED
8.2
/ 10
Hotel environment and facilities quite good but the food was not that nice or delicious.

1 liked this review

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Hotel Description
Check-in and Check-out Time

Check-in: 3:00 PM
Check-out: 12:00 PM

Location

Just an hour-drive from Kuala Lumpur, Grand Ion Delemen Hotel is one of the best resort destination hotels in Genting Highland offering a spectacular mountain view of Titiwangsa Range from 6,000 feet above sea level.

The property offers complimentary daily shuttle to/from First World Plaza/Sky Avenue. By driving, it takes 10 minutes to Sky Avenue Genting and Skytropolis Theme Park, 20 minutes to Genting Premium Outlet and approximately 2 hours to airport (KLIA/KLIA2).

About Grand Ion Delemen Hotel

Featuring 611 contemporary guest rooms, suites and penthouses, each room is equipped with ensuite bathroom with standard toiletries, minibar, coffee-making facilities, safe deposit box, ironing facilities, 42-inch LCD television with satellite channels, slippers and bathrobes.

Other facilities include Hugo's In The Sky (international fusion cuisine), Kembali Kitchen (casual dining) , Warung Park Munir (serving Malaysians' favourite), Indoor Heated Pool, 24 hours Fitness Centre, Kids Entertainment Zone, Flying Fox, Rock Climbing, teambuilding and meeting facilities, perfect for families, couples, friends and colleagues to host private functions or corporate events.

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Hotel Policy
Free scheduled shuttle service at the hotel to and from Genting Grand/Casino and First World Plaza.<br><br>=============================================================<br><br>additional breakfast.<br><br>BUFFET BREAKFAST PRICE<br><br>Weekdays (Sun-Fri) : RM52.00 per person/per night<br>Weekends/Public Holiday : RM58.00 per person/per night<br><br>Child rate (7-11 years) : 50% discount<br>Below 6 years : Complimentary<br>Senior Citizen (Malaysian ONLY) : 50% discount<br><br>==========================================================<br><br>Kid Club<br>Opening Hours : 10.00am - 9.00pm<br>
Read More
Facilities
  • Hotel Services
    • Bellhop
    • Concierge
    • Doorman
    • Express check-out
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tours
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Food and Drinks
    • Restaurant with AC
    • Breakfast
    • Breakfast and dinner
    • Breakfast and lunch
    • Buffet breakfast
    • Breakfast (surcharge)
    • Cafe
    • Dining area
    • Snack bar
    • Snacks
    • Vegetarian meal
  • Things to Do
    • Children club (surcharge)
    • Children play area
    • Children pool
    • Entertainment for adults
    • Entertainment for children
    • Fitness center
    • Garden
    • Indoor heated pool
    • Outdoor facilities
    • Sauna
  • In-room Facilities
    • Bathrobe
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Shower
    • TV
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Non-smoking room
    • Swimming pool
    • Terrace
  • Business Facilities
    • Business facilities
    • Computer station
    • Conference room
    • Meeting facilities
    • Photocopier
  • Sports and Recreations
    • Fitness center
    • Game room
  • Transportation
    • Secure parking
    • Shopping center shuttle
  • Nearby Facilities
    • Shops
  • Accessibilty
    • Accessibility equipment
  • Shuttle Service
    • Airport transfer (surcharge)
  • Connectivity
    • Free WiFi
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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