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  1. Hotel
  2. Malaysia(12,705 hotel)
  3. Sabah(1,079 hotel)
  4. Kota Kinabalu(716 hotel)
  5. Kota Kinabalu(619 hotel)
  6. The Klagan Regency

The Klagan Regency

Hotel
TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450
2019 Traveloka Hotel Awards Winner: Best Service
EXTERIOR_BUILDING The Klagan Regency
EXTERIOR_BUILDING The Klagan Regency
LOBBY The Klagan Regency
LOBBY The Klagan Regency
LOBBY The Klagan Regency
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Traveloka
8.6 Impressive

From 301 reviews

TripAdvisor
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Check our curated reviews for honest descriptions about this accommodation.

Good customer service and clean room. Breakfast was nice especially the pastries. Easy access to the mall.
Valerie B. J.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Location Info
TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450
Nearby Places
1 Borneo HypermallShop & Gifts
79 m
UMS - Universiti Malaysia Sabah Education
1.09 km
Sabah Medical CentrePublic Service
4.67 km
Popular in the Area
Suria Sabah Shopping MallShop & Gifts
7.77 km
Gaya Street Sunday MarketShop & Gifts
8.16 km
KK City WaterfrontActivity & Games
9.00 km
IMAGO Shopping MallShop & Gifts
9.92 km
Distances shown are based on straight line distances. Actual travel distances may vary.
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Review by Traveloka users

Based on 300 reviews

8.6
Impressive
Fantastic
104
Very Good
157
Satisfying
16
Average
23
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
AA
Family vacation
RATED
8.5
/ 10
good service...nicely room good to family relax because you can bring your family at mall too...

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mk
Family vacation
RATED
9.7
/ 10
I was upgraded to suite room due to full house. My kid was very happy with the room and swimming pool. Awesome stay. Thank you traveloka and klagan regency

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CA
Family vacation
RATED
8.5
/ 10
good food and awesome accommodation

Like this review?

VD
Business travel
RATED
9.0
/ 10
It was a nice experience.. the breakfast was great and helpful staff..

1 liked this review

DS
Family vacation
RATED
9.1
/ 10
Advantages: Great and delicious breakfast options, time for quick check-in, staff at reception is friendly and I request a view of the street and he fulfils my request. The hotel is in the mall and is looking for food and shopping. I was lucky to have car parking and free to hotel guests even though only 4 spaces. That day was my lucky day and my family. The hotel's cleanliness is undeniable, neat, large room space, diverse tv channels and my daughter loves to see the car passing through the hotel's window. The pool is very nice and dry towels are provided for drying. Disadvantages: When bathing in the shower, running water stagnate and I'm not comfortable almost reaching my ankle. Parking is available but limited. The lucky ones can get parking. Time to check out is pretty long since they need to check the room. even though I reduced the tidy and stacked the towel so housekeeping was able to check the room quickly, but still took a long time to half an hour. Make me feel lost in patience.

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NI
RATED
5.1
/ 10
firstly, I can’t smoke here.. there are no smoking room (although I clearly request, smoke room). I asked for extra towel, and the reception girl said I need to pay for it. the toilet flush broke too. it's really getting on my nerves. I pay for almost 200rm per night.. and it's not worth it. I was hoping to stay here for a week.. but I bail immediately after one night. not worth it at all..

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ED
Family vacation
RATED
6.1
/ 10
They only have 4 parking reserved for their customers. But the guards kept insisting they have parking spots for all their customers so I kept on searching, going thrice around the building only to find out later they actually don't have parking for their customers. St*p*d guards.

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NA
Family vacation
RATED
8.5
/ 10
Everything were good except the parking. The hotel has limited space and you need to pay yourself on jorkey parks.

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ML
Romantic Vacation
RATED
8.5
/ 10
Great experience for the first time stay at The Klagan Regency. Recommended place to stay.

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Family vacation
RATED
8.5
/ 10
Everything is fine. The location is ideal. The traffic is not congested. Good place for a breakaway. Might be coming back in future.

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<p>The hotel is currently undergoing renovation works from 2019-03-18 to 2019-03-23 on pool.</p>
Hotel Description
Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
The Klagan Regency is located in area / city 1Borneo.

The hotel has a very good location, also near the Kota Kinabalu International Airport (BKI), which is only 13.85 km away.

There are plenty of tourist attractions nearby, such as 1 Borneo Hypermall within 0.08 km, and UMS - Universiti Malaysia Sabah within 1.09 km.

About The Klagan Regency

Are you a shopaholic? Staying at The Klagan Regency will surely spoil you for numerous shopping centers nearby.

Have fun with various entertaining facilities for you and the whole family at The Klagan Regency, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Klagan Regency is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Klagan Regency exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Klagan Regency is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Klagan Regency.

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Hotel Policy
a. Extra charges may appply for additional adult in the same room. Hotel reserves right to collect additional charges for additional person staying in the same room as well.<br> <br><br>b. Extra bed is upon request &amp; can only be confirmed upon arrival. Alternatively, guest may request for extra bed in "Special Remark" area upon reservation. Guest is required to pay extra bed fee directly to hotel upon arrival.<br><br>
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Facilities
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Grocery
    • Hair salon
    • Shops
    • Supermarket
  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Shower
    • TV
  • Hotel Services
    • Concierge
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
  • General
    • AC
    • Ballroom
    • Non-smoking room
  • Things to Do
    • Fitness center
    • Indoor pool
    • Outdoor pool
  • Business Facilities
    • Conference room
    • Meeting facilities
    • Photocopier
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Accessibilty
    • Disabled access friendly
    • Wheelchair accessible
  • Transportation
    • Valet parking
  • Food and Drinks
    • Bar
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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