Royal Brunei Airlines is the national airline of Brunei Darussalam, owned by the government of Brunei Darussalam. Founded in 1974, Brunei Darussalam now offers flights to 16 destinations in Asia, Europe and Australia that include Singapore, Kuala Lumpur, Jakarta, Melbourne, Hong Kong, London, Dubai, and Jeddah. The airline provides two different types of flight classes, which are Economy Class and Business Class.
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Payment for your Royal Brunei Airlines ticket can be made via bank transfer (ATM/SMS Banking/e-banking/bank teller), credit card, and Indomaret. For complete information about payment methods, please visit How to Pay.
Royal Brunei Airlines e-ticket is an eligible proof for booking an Royal Brunei Airlines flight. Show your e-ticket during check-in at the Royal Brunei Airlines counter at the airport, or use it for self check-in (at the airport or online), to get your boarding pass. If you have not received your e-ticket within 60 minutes after payment is completed, please contact Traveloka Customer Service.
Royal Brunei Airlines offers different Economy Class service on different types of aircraft. On the Boeing aircraft, the Economy Class seats are equipped with comfortable cushions, adjustable headrests and spacious legroom, and come with an electric socket and a USB port, so that passengers can charge their gadgets during the flight. Passengers can enjoy in-flight entertainment that includes a great selection of movies, TV shows, and music audios from their seats. Meanwhile, the seats in the Airbus aircraft are ergonomically designed with a dimension of 32 inches in length and 17.5 inches in width.
Royal Brunei Airlines provides an in-flight dining facility to its Economy Class passengers to make their journey more enjoyable. Passengers with special dieatary requirements can request them during booking or at least 24 hours before the flight’s departure. The special meals vary from diabetic meals, high-fiber meals, low protein meals, low-calorie meals for weight control, to child meals.
The Business Class cabin in Royal Brunei Airlines Boeing aircraft features seats that fully recline to a flat bed with a larger surface than the in-flight beds of most aircraft. Along with a larger pillow, the Business Class seats provide maximum comfort for a peaceful rest. Each seat is equipped with a 15.4-inch touchscreen LCD monitor with Panasonic eX2 in-flight entertainment, as well as an in-seat power connector. On the other hand, the Business Class cabin on the Airbus aircraft offers seating with a pitch of 44 inches and width of 21 inches. Each seat is also equipped with an 8.4-inch personal TV. On selected flights, passengers are provided with an iPad Mini packed with the latest movies, TV shows, and games.
All meals in Royal Brunei Airlines are halal and prepared in the healthiest way possible. The airline has teamed up with professional chefs to offer a selection of first-class meals cooked to perfection. If the passengers have special dietary restrictions, the chefs will be happy to accommodate them without sacrificing quality. Royal Brunei Airlines is dedicated to bringing only the best for an optimum business class experience.
Royal Brunei Airlines offers a special loyalty program called Royal Skies. All Royal Skies members can earn miles from every flight with Royal Brunei Airlines. This program offers three different membership tiers, which include Blue, Silver, and Gold. Royal Skies membership does not expire as long as there is at least one activity recorded in the member’s account within a period of three years. Members can also earn more miles from Royal Skies partners, such as banks, restaurants, car rents, and hotels. Accumulated miles can be redeemed for free flight ticket, cabin class upgrade, extra baggage allowance, and an access to Sky Lounge.
To ensure maximum comfort for its customers before boarding, Batik Air provides an airport lounge. Batik Air lounge is located in Terminal 1C of Soekarno-Hatta International Airport and can only be accessed by Business Class passengers. In this airport lounge, passengers can relax, grab a drink, have a quick lunch, and squeeze in some work with its fast WiFi connection, not to mention enjoy a great selection of entertainment, from television and newspapers to magazines. Batik Air Lounge helps passengers feel refreshed before they continue their flight.
As an airline that is headquartered in an Islamic country, Royal Brunei Airlines stays true to Brunei Darussalam’s Islamic heritage. One of the ways is by making sure that the uniform of its flight attendants adhere to Islamic laws. Inspired by Melayu culture, the male flight attendants wear bright colored shirts with firm collars and dark brown trousers. To complete the look, they also wear a vest in similar dark brown color. Meanwhile, there are three different uniform colors for the female flight attendants. They are coral dust, morning sky, and fresh mint. These colors represent the flight attendants’ grades. To complement the blouse, the attendants wear a dark brown skirt and a headscarf inspired by the culture of Brunei Darussalam.
2 pcs (max. 6 kg/pc) (Dimension: 55 x 38 x 20 cm)
Max. 23 kg
2 pcs (max. 12 kg) (Dimension: 55 x 38 x 20 cm)
Max. 40 kg
Please find the check-in time for all Royal Brunei Airlines flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Recommended Check-in Time
Check-in Time Limit
3 hours before departure
45 minutes before departure
Online check-in is also available for Royal Brunei Airlines flights. Please follow the steps below.
In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Royal Brunei Airlines Refund Policy for a complete information on refund.
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to Royal Brunei Airlines Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Royal Brunei Airlines directly to reschedule.