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Arrow on Swanston
Hotels
7.0
/10
Pleasant
2,366 reviews
What Guests Say About Their Stay
Millata H.
9.4
/ 10
Excellent room with affordable price, clean and fully equipped with mini kitchen. Location in front of tram station near CBD.
In the Area
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488 Swanston St, Carlton VIC 3053, Carlton, Melbourne, Victoria, Australia
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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What's around Arrow on Swanston
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488 Swanston St, Carlton VIC 3053, Carlton, Melbourne, Victoria, Australia
Discover More About Arrow on Swanston
Location
Staying at Arrow on Swanston is a good choice when you are visiting Carlton.
About Arrow on Swanston
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Arrow on Swanston.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Arrow on Swanston exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Arrow on Swanston is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Arrow on Swanston is the right place to stay.
All facilities in Arrow on Swanston
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Lobby
CleanAccommodation
Public Facilities
- WiFi in public area
- Parking
- Restaurant
- Safety deposit box
Hotel Services
- 24-hour Receptionist
- Laundry service
- Luggage storage
In-room Facilities
- Shower
- Desk
- Cable TV
General
- AC
- Non-smoking room
Things to Do
- Outdoor pool
Business Facilities
- Meeting facilities
Nearby Facilities
- Shops
Accommodation Policy & General Information in Arrow on Swanston
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 10:00 |
Available rooms at Arrow on Swanston | 200 |
Number of floors in Arrow on Swanston | 9 |
Another facilities in Arrow on Swanston | WiFi in public area, Safety deposit box, 24-hour Receptionist, Laundry service, Luggage storage |
Frequently asked question in Arrow on Swanston
What are available facilities at Arrow on Swanston?
There are top facilites at Arrow on Swanston such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Arrow on Swanston?
The standard check-in time at Arrow on Swanston is starting from From 14:00 while the latest check-out time is at Before 10:00
More Reviews from Other Guests in Arrow on Swanston
Traveloka (84)
Other sources (2,366)
7.0
Pleasant
From 2,366 reviews
Cleanliness
7.2
Room Comfort
6.6
Location
8.6
Service and Facilites
7.4
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Traveler Reviews Arrow on Swanston
Number of reviews per page
20
40
Top reviews
Rose
Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Fabulous stay, great location, friendly staff
Verified traveler
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
accommodation Cancelled by hotel on day, no alternative provided or explanation. Still haven’t received refund! No customer service to help.
Amanda
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Perfect stay, rooms were nice and spacious
Cheryl
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
A fire trap -lifts not working limited passage lighting -foyer dirty
Communication from desk staff an issue
John
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Considering we booked the ‘penthouse’, the property was pretty disappointing. Property is in dire need of some TLC, especially a paint job. Bedding linen was crap. No plates or utensils matched. Bathroom door seems faulty and needs painting. Couch in TV room was an uncomfortable futon. Had to wait 10 mins for lifts.
Tracy
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room pretty dated. TV controller didn’t work and air on noisy
Giovanna
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I stayed here as it 2as the same venue as a dance festival ı attended so was convenient. Very cheap accommodation but could do with a refresh. Although quite comfortable, it appears that makeshift bedrooms have been made out of lounge space and walk-in robes. Very weird “apartment”setup. Roller blind in bedroom only covered half the window. Lights from the street illuminated the room at night.
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Verified traveler
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Terrible and unreliable experience with this hotel. Two separate occasions where booking has been cancelled last minute with no reason why or alternate accommodation provided. One time was 3pm on day of booking and left scrambling to find somewhere else to stay once found out. No explanation or support provided. Very disappointing!
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David
Leisure with Children
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Some of the things on the description, like digital tv channels for the room wasn’t an option. I asked two staff members if I could arrange a face washer for my 5year old. I was told it could be arranged. Then , I was told, no we don’t provide this. I thought this would be a good base for my son and I while visiting Melbourne. It was pretty ordinary, with old soaps still left in the bathroom on arrival.
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Ben
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Despite a mixup with the beds in the room (which was promptly and cheerfully sorted), our only other complaint was a toilet what required a sharp thump to stop from running water all night. Other than those two issues we enjoyed our stay thoroughly
Aleisha
Leisure with Friends
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This is one step above a hostel ..... just.
Tiny rooms that desperately needing a deep clean.
The hallways reak, we had rooms on 2 levels and both were the same horrid smell
Room on level 2 was average but room on level 6 was horriable, beds barley made, bathroom falling apart.
Bed hard as a rock and pushed against a wall with 1 pillow that was thinner then i thought possible
Check in was in a different bulifing to where we stayed but wasnt told that by staff had to figure it out.
Techinally did the job but Wont be be back
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Charlie
Business
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It had everything within reach, convenient store, bars, tram station....just perfect
Maybe the rubbish smell on Level 9 foyer, but others excellent service
Deidre
Leisure with Children
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff were amazing but unit needs a refresh
Nathaniel
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel is exceptional - friendly staff, lovely food
Sedgwick
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We had an amazing stay at this hotel. Everything was perfect, and the staff were very friendly and helpful too
Vanstone
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent place. Value for money. Rooms are nice and spacious.
Tinsley
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff were excellent. Extremely helpful. Hotel also really good.
Birkett
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Service from staff very friendly Breakfast really good
Carol
Leisure with Friends
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Would have liked a room as per picture used, but ah not to be. Bed was comfy-one good thing. The property was in a convenient location, we were able to walk to Melbourne Flower Show, Baths, and shopping centre.
Cafe on site was very good coffee excellent, staff kind and happy.
Risa
Leisure Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
No house keeping for 5 days, just once for 8-night stay. Staff looked not welcoming, dark and polite and even were not helpful. They don’t know how to handle the issue. They never apologized us for not giving housekeeping services. Worst hotel experience ever! Would NOT recommend this hotel.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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