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Arrow on Swanston
Hotels
7.0
/10
Pleasant
2,366 reviews
What Guests Say About Their Stay
Millata H.
9.4
/ 10
Excellent room with affordable price, clean and fully equipped with mini kitchen. Location in front of tram station near CBD.
In the Area
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488 Swanston St, Carlton VIC 3053, Carlton, Melbourne, Victoria, Australia
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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What's around Arrow on Swanston
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488 Swanston St, Carlton VIC 3053, Carlton, Melbourne, Victoria, Australia
Discover More About Arrow on Swanston
Location
Staying at Arrow on Swanston is a good choice when you are visiting Carlton.
About Arrow on Swanston
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Arrow on Swanston.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Arrow on Swanston exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Arrow on Swanston is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Arrow on Swanston is the right place to stay.
All facilities in Arrow on Swanston
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Lobby
CleanAccommodation
Public Facilities
- WiFi in public area
- Parking
- Restaurant
- Safety deposit box
Hotel Services
- 24-hour Receptionist
- Laundry service
- Luggage storage
In-room Facilities
- Shower
- Desk
- Cable TV
General
- AC
- Non-smoking room
Things to Do
- Outdoor pool
Business Facilities
- Meeting facilities
Nearby Facilities
- Shops
Accommodation Policy & General Information in Arrow on Swanston
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 10:00 |
Available rooms at Arrow on Swanston | 200 |
Number of floors in Arrow on Swanston | 9 |
Another facilities in Arrow on Swanston | WiFi in public area, Safety deposit box, 24-hour Receptionist, Laundry service, Luggage storage |
Frequently asked question in Arrow on Swanston
What are available facilities at Arrow on Swanston?
There are top facilites at Arrow on Swanston such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Arrow on Swanston?
The standard check-in time at Arrow on Swanston is starting from From 14:00 while the latest check-out time is at Before 10:00
More Reviews from Other Guests in Arrow on Swanston
Traveloka (84)
Other sources (2,366)
7.0
Pleasant
From 2,366 reviews
Cleanliness
7.2
Room Comfort
6.6
Location
8.6
Service and Facilites
7.4
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Traveler Reviews Arrow on Swanston
Number of reviews per page
20
40
Top reviews
Thanh
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We had perfect experience in premium penthouse apartment.
theresa
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
friendly staff and tram is nearby. love it
David
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
There was no hand towel in the bathroom and no tea towel in the kitchenette. Neither sink had a plug. There was dishwashing liquid and a scrub sponge but no dish brush. The TV remote and the hairdryer didn't work. These may seem like small things to complain about but they would have made things easier. The TV remote was fixed by maintenance and reception provided another hairdryer.
Reception staff were friendly and helpful. There is a tram stop right outside and it's within walking distance of the CBD.
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Berto
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Intoxicated persons sleeping in the entrance lobby. Not a complaint, the day was cold and at times a bit of humanity goes a long way.
Nicola
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
staff is very friendly
anne
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
my kids love this place. all time fav
Grace
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
totally value for money
tracey
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
good vibes
maria
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
quiet and have all facilities
Andrea
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
easy parking and tram station nearby
Leah
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room photos and description were not at all representative of the actual rooms. There was no space to move around the beds, and the sofa bed was an old fold out futon that had seen many better years.
There were scrapes along the walls and patched up plaster. For a room that was described as ‘spacious and comfortably sleeps 5’ - there were only 3 chairs at a tiny dining table.
There was no provision of face washers or a hand towel. The pool was in a different building, smelled awful and looked dirty.
The room wasn’t cheap enough to be this grotty. Won’t be returning.
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Matthew
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
A solid 3 stars. Not very clean and check-in was hectic. But great location and decent beds.
Rose
Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Fabulous stay, great location, friendly staff
Verified traveler
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
accommodation Cancelled by hotel on day, no alternative provided or explanation. Still haven’t received refund! No customer service to help.
Amanda
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Perfect stay, rooms were nice and spacious
Cheryl
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
A fire trap -lifts not working limited passage lighting -foyer dirty
Communication from desk staff an issue
John
Leisure Family
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Considering we booked the ‘penthouse’, the property was pretty disappointing. Property is in dire need of some TLC, especially a paint job. Bedding linen was crap. No plates or utensils matched. Bathroom door seems faulty and needs painting. Couch in TV room was an uncomfortable futon. Had to wait 10 mins for lifts.
Tracy
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Room pretty dated. TV controller didn’t work and air on noisy
Giovanna
Leisure with Friends
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I stayed here as it 2as the same venue as a dance festival ı attended so was convenient. Very cheap accommodation but could do with a refresh. Although quite comfortable, it appears that makeshift bedrooms have been made out of lounge space and walk-in robes. Very weird “apartment”setup. Roller blind in bedroom only covered half the window. Lights from the street illuminated the room at night.
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Verified traveler
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Terrible and unreliable experience with this hotel. Two separate occasions where booking has been cancelled last minute with no reason why or alternate accommodation provided. One time was 3pm on day of booking and left scrambling to find somewhere else to stay once found out. No explanation or support provided. Very disappointing!
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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