Arrow on Swanston

Hotels
7.1
/10
Pleasant
2,454 reviews

What Guests Say About Their Stay

Millata H.
9.4
/ 10
Excellent room with affordable price, clean and fully equipped with mini kitchen. Location in front of tram station near CBD.
Liz
10.0
/ 10
Convenient location with transport nearby and easy parking. Good room size , plenty of space for my young children and I, had everything we needed.
Suzie
10.0
/ 10
I choose this place because it is close to RMIT, comfortable and safe. This is my go to place in Melbourne when I study.
Katherine
10.0
/ 10
Everything felt fresh and well-maintained. Definitely coming back next time.
In the Area
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488 Swanston St, Carlton VIC 3053, Carlton, Melbourne, Victoria, Australia

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Arrow on Swanston is a good choice when you are visiting Carlton. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Arrow on Swanston Address: Map & Location

488 Swanston St, Carlton VIC 3053, Carlton, Melbourne, Victoria, Australia
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Lobby Arrow on Swanston
Lobby 2 Arrow on Swanston

Discover More About Arrow on Swanston

Location


Staying at Arrow on Swanston is a good choice when you are visiting Carlton.

About Arrow on Swanston

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Arrow on Swanston.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Arrow on Swanston exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Arrow on Swanston is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Arrow on Swanston is the right place to stay.

All facilities in Arrow on Swanston

Bar, Cafe and Lounge Arrow on Swanston
Bar, Cafe and Lounge
Swimming Pool Arrow on Swanston
Swimming Pool
Fitness Center Arrow on Swanston
Fitness Center
Lobby Arrow on Swanston
Lobby
CleanAccommodation Arrow on Swanston
CleanAccommodation

Public Facilities

  • WiFi in public area
  • Parking
  • Restaurant
  • Safety deposit box

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

In-room Facilities

  • Shower
  • Desk
  • Cable TV

General

  • AC
  • Non-smoking room

Things to Do

  • Outdoor pool

Business Facilities

  • Meeting facilities

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Arrow on Swanston

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 10:00
Available rooms at Arrow on Swanston
190
Number of floors in Arrow on Swanston
9
Another facilities in Arrow on Swanston
WiFi in public area, Safety deposit box, 24-hour Receptionist, Laundry service, Luggage storage

Frequently asked question in Arrow on Swanston

What are available facilities at Arrow on Swanston?
There are top facilites at Arrow on Swanston such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Arrow on Swanston?
Check-in time at Arrow on Swanston is staring from From 14:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Arrow on Swanston?
Arrow on Swanston is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Arrow on Swanston have?
Arrow on Swanston has 9 floors.
How many rooms are available at Arrow on Swanston?
Arrow on Swanston has 190 rooms in total.
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More Reviews from Other Guests in Arrow on Swanston

Traveloka (88)
Other sources (2,366)
7.0
Pleasant
From 2,366 reviews
Cleanliness

7.2

Room Comfort

6.6

Location

8.6

Service and Facilites

7.4

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Traveler Reviews Arrow on Swanston

Number of reviews per page
20
40
Top reviews
Roger
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Absolutely disgusting. Mould and damage everywhere, disgusting smell to the rooms, no lights working, tv broken, beds stained and rock hard. We refused to stay even after been shown two other rooms. Disgusting
Trevor
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Convenient location with off street parking
MIKAYLA
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The place was extremely noisy, bedding filthy. Not to mention minimal bedding a thin blanket.
Lesley
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall it was good, our room did not look anything like the photos though, and it was rather cramped for our family of 5. A few more instructions for the parking would make life a bit easier also. Overall a pleasant overnight stay. I wouldn’t want to stay longer than that in the room we had though as it was far too small to relax in.
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Tayyiba
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were dirty , so disappointed
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Not a great experience. Booked for 4 adults, arrived to the accommodation and only 2 beds made up (a single and a double). Went back down and they had housekeeping come and make up the ‘sofa bed’. I ended up sleeping on the floor because it was more comfortable than the sofa bed. The photos make this accommodation look a lot better than it is, I had another booking at this property for later in the year that I have now cancelled and booked somewhere else.
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Verified traveler
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The past reviews for this hotel are not correct. The condition of this hotel is very poor and the rooms look nothing like the photos at all. My room was dirty and uncomfortable.
David
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room looked much bigger in the pictures, but was tiny. 3 people were packed in there. No room for bags, could barely squeeze by the bed in the bedroom. Balcony is extremely small. Staff were pleasant. Room was clean. If you are only using the room to sleep in it isn't too bad, but if you have to spend any time in it otherwise just be prepared to be in a sardine can.
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Teresa
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Recommend this property: clean and pleasant, central to city, tram on door step, Lygon St eateries one block away, and well within budget.
Liz
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient location with transport nearby and easy parking. Good room size , plenty of space for my young children and I, had everything we needed.
Kok Seng
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient location
Ashlee
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff were rude, and not helpful at all, aswell as the cleaners!!!!!!! You waited 10 minutes minimum everytime for the lift!!!!!!!! It was so loud early in the morning, constant banging and vacuum noises!!!!!!!!! I had a "Do Not Disturb" on my door, and the workers just walked straight into my room, asking "Are you checking out today?" which i responded with "Excuse me, iv got a do not disturb on my door, and you just come walzting in, and no iv extended my stay earlier this morning thank you" He just walked off and didnt even apologise.
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Suzie
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I choose this place because it is close to RMIT, comfortable and safe. This is my go to place in Melbourne when I study.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Listing was highly deceptive. Room received was very old and in need of significant TLC, and not what described on listing. Cleanliness okay. Bed sheets thin, and torn in places - pillows were VERY old and stained with no protectors for either pillows or mattress in place. Issue with portacot not being provided on check in, however resolved by staff later on evening. Good car parking available for smaller cars.
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Marcus
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Super close to the city, at a reasonable price. However it was quite dirty (under the bed there was remains from previous guests), cleaning service only came on request even though we were there for over a week. The beds were very dated and not very comfortable and we had bed bugs biting us. Would be much nicer if basic cleaning and maintenance would be done.
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Kellie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great position, very clean, great parking, nice staff
Christine
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our room did not have extra pillows or blanket. We did get these when we asked. It had no dishwashing liquid so we left our glasses to be washed by staff. We did not realise till we got there that reception is separate to accommodation. We had to walk outside the building to get to accommodation. It’s not a bad accommodation but not near top star neither
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Julian
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel was not great. The check in took a long time, and the facilities were extremely basic. The bedding for the fold-out bed was HALF a fleece blanket.
Tanya
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Level of accommodation really poor. Pictures not accurate. Got a refund and stayed somewhere else. Would never stay at this cramped, run down and outdated facility
Chelsea
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nothing like the picture, tiniest kitchen I’ve ever seen, blanket didn’t even cover the whole bed, only 1 pillow each, 7 stories high and could still hear lots of noise.. one receptionist doesn’t speak a word of English… way over priced for the tiny jail cell that it is
Number of reviews per page
20
40

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Exterior 4 Arrow on Swanston

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.