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Arrow on Swanston
Hotels
7.0
/10
Pleasant
2,456 reviews
What Guests Say About Their Stay
Millata H.
9.4
/ 10
Excellent room with affordable price, clean and fully equipped with mini kitchen. Location in front of tram station near CBD.
Sherice
10.0
/ 10
Good location in the middle of melb CBD. I've booked this hotel a couple of times. Unfortunately there was a red stain on our sheets that my partner had to cover up with a fitted sheet. Not sure what it was, but alas not a big deal. Amenities were great, and we did get a better room that we originally booked!
Suzie
10.0
/ 10
I find this place ideal for when I’m at TAFE. It’s clean neat and tidy, close to supermarkets and dining options.
Chad
10.0
/ 10
Nice hotel located a really central area. Walking distance to Melbourne Central + tram is close by. Close to Lygon street and lots restaurants and shops close by. Room is comfortable for the price, easy check in/out. Would recommend.
In the Area
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488 Swanston St, Carlton VIC 3053, Carlton, Melbourne, Victoria, Australia
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Arrow on Swanston
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Arrow on Swanston Address: Map & Location
488 Swanston St, Carlton VIC 3053, Carlton, Melbourne, Victoria, Australia
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Location
Staying at Arrow on Swanston is a good choice when you are visiting Carlton.
About Arrow on Swanston
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Arrow on Swanston.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Arrow on Swanston exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Arrow on Swanston is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Arrow on Swanston is the right place to stay.
All facilities in Arrow on Swanston
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Lobby
CleanAccommodation
Public Facilities
- WiFi in public area
- Parking
- Restaurant
- Safety deposit box
Hotel Services
- 24-hour Receptionist
- Laundry service
- Luggage storage
In-room Facilities
- Shower
- Desk
- Cable TV
General
- AC
- Non-smoking room
Things to Do
- Outdoor pool
Business Facilities
- Meeting facilities
Nearby Facilities
- Shops
Accommodation Policy & General Information in Arrow on Swanston
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 10:00 |
Available rooms at Arrow on Swanston | 190 |
Number of floors in Arrow on Swanston | 9 |
Another facilities in Arrow on Swanston | WiFi in public area, Safety deposit box, 24-hour Receptionist, Laundry service, Luggage storage |
Frequently asked question in Arrow on Swanston
What are available facilities at Arrow on Swanston?
There are top facilites at Arrow on Swanston such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Arrow on Swanston?
Check-in time at Arrow on Swanston is staring from From 14:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Arrow on Swanston?
Arrow on Swanston is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Arrow on Swanston have?
Arrow on Swanston has 9 floors.
How many rooms are available at Arrow on Swanston?
Arrow on Swanston has 190 rooms in total.
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More Reviews from Other Guests in Arrow on Swanston
Overall Ratings & Reviews Arrow on Swanston
Traveloka (90)
Other sources (2,366)
7.0
Pleasant
From 2,366 reviews
Cleanliness
7.2
Room Comfort
6.6
Location
8.6
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Arrow on Swanston
Number of reviews per page
20
40
Top reviews
Diana
Friends and Family
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
This place seemed nice in the pictures but no.
No teatowel
Broken glass on dining chairs
Quite dirty
See through blinds no blockout
No phone to ring reception
No handtowels or face washers
Sofa bed wasn't made as we requested
Showerhead didn't stay up
A plastic bag over the smoke alarm
Previous peoples clothes in a cupboard
Balcony had pillars blocking view - the ones below us were nice and open and cheaper rooms.
I don't normally complain but this wasn't good. Staff seemed nice enough.
NOT HAPPY JAN and wouldn't recommend.
Read More
Lauren
Business and Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great rooms for an overnight stay, super comfortable beds. Could be cleaner and updated facilities (TV’s).
Sherice
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good location in the middle of melb CBD. I've booked this hotel a couple of times. Unfortunately there was a red stain on our sheets that my partner had to cover up with a fitted sheet. Not sure what it was, but alas not a big deal. Amenities were great, and we did get a better room that we originally booked!
Linda
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The blokes behind the counter was to busy talking to each other instead of communicating with the customer
Suzie
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I find this place ideal for when I’m at TAFE. It’s clean neat and tidy, close to supermarkets and dining options.
Olivia
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room itself was good, can't complain there. I found the rest of the hotel bizzare. The pool and gym building was very seedy and felt like an undergroung subway, also a strange musty mouldy smell. I tried countless times to contact the reception in anticipation of my stay (over the phone, via email, via their website, via wotif) to no avail. This was incredibly frustrating as I wanted to confirm my check-in time with them (to ensure it was okay). And yet, loved the location of the hotel. I think overall I have mixed feelings, but it was a nett positive once I was there.
Read More
Alistair
Business
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
3am noisy garbage trucks every night. Couldn’t shut out lights on all night from adjacent buildings. Noisy old fridges, wry thin walls, polyester linen
ALEN-IGOR
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Look.. what they advertise as the rooms is NOT what you get. They advertise these beautiful rooms but you get what's equivalent to Ibis Motel style accommodation. And yes, precious priscillas complain about it on here and say they'll NEVER stay here again. Sure, more room for us who like VALUE.
Saw Sin
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Near China town
Ariane
Business and Leisure
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Think twice before prioritising cost savings over safety. Yes this hotel is budget friendly, but I had the most terrifying experience when a random person was able to access my hotel room while I was inside getting dressed. Luckily the guy quickly left after he said he had got the "wrong room", but that does not take away from the fact that his key card was able to access a different room to his. And no, this guy was not the housekeeper.
Read More
Kirrilee
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We booked a room with a king bed but it definitely wasn’t a king.
Chad
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice hotel located a really central area. Walking distance to Melbourne Central + tram is close by. Close to Lygon street and lots restaurants and shops close by. Room is comfortable for the price, easy check in/out. Would recommend.
Colin
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Needs tv in room and maybe a different shower head as it came just below my chin
Subash
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff was lost no proper communication no greeting. Room was small and looks very old. Amenities like swimming pool was smelly and dirty.
Jessica
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Decent location just outside the city. Room was very small and cramped, bathroom very outdated. Also needed to walk around multiple floors to exit the car park as there’s no stairs/lift. Was fine enough for the one night.
Samuel
Business and Leisure
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
This was my second time staying there , the kitchen area has lots of German cockroaches carolling especially when the lights are off .
I suggest a through spraying needed.
Lia
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Photos are not what the place looks like
Roger
Leisure Family
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Absolutely disgusting. Mould and damage everywhere, disgusting smell to the rooms, no lights working, tv broken, beds stained and rock hard. We refused to stay even after been shown two other rooms. Disgusting
Trevor
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Convenient location with off street parking
MIKAYLA
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The place was extremely noisy, bedding filthy. Not to mention minimal bedding a thin blanket.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Arrow on Swanston
Traveloka (90)
Other sources (2,366)
7.0
Pleasant
From 2,366 reviews
Cleanliness
7.2
Room Comfort
6.6
Location
8.6
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Arrow on Swanston
Number of reviews per page
20
40
Top reviews
Diana
Friends and Family
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
This place seemed nice in the pictures but no.
No teatowel
Broken glass on dining chairs
Quite dirty
See through blinds no blockout
No phone to ring reception
No handtowels or face washers
Sofa bed wasn't made as we requested
Showerhead didn't stay up
A plastic bag over the smoke alarm
Previous peoples clothes in a cupboard
Balcony had pillars blocking view - the ones below us were nice and open and cheaper rooms.
I don't normally complain but this wasn't good. Staff seemed nice enough.
NOT HAPPY JAN and wouldn't recommend.
Read More
Lauren
Business and Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great rooms for an overnight stay, super comfortable beds. Could be cleaner and updated facilities (TV’s).
Sherice
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good location in the middle of melb CBD. I've booked this hotel a couple of times. Unfortunately there was a red stain on our sheets that my partner had to cover up with a fitted sheet. Not sure what it was, but alas not a big deal. Amenities were great, and we did get a better room that we originally booked!
Linda
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The blokes behind the counter was to busy talking to each other instead of communicating with the customer
Suzie
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I find this place ideal for when I’m at TAFE. It’s clean neat and tidy, close to supermarkets and dining options.
Olivia
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room itself was good, can't complain there. I found the rest of the hotel bizzare. The pool and gym building was very seedy and felt like an undergroung subway, also a strange musty mouldy smell. I tried countless times to contact the reception in anticipation of my stay (over the phone, via email, via their website, via wotif) to no avail. This was incredibly frustrating as I wanted to confirm my check-in time with them (to ensure it was okay). And yet, loved the location of the hotel. I think overall I have mixed feelings, but it was a nett positive once I was there.
Read More
Alistair
Business
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
3am noisy garbage trucks every night. Couldn’t shut out lights on all night from adjacent buildings. Noisy old fridges, wry thin walls, polyester linen
ALEN-IGOR
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Look.. what they advertise as the rooms is NOT what you get. They advertise these beautiful rooms but you get what's equivalent to Ibis Motel style accommodation. And yes, precious priscillas complain about it on here and say they'll NEVER stay here again. Sure, more room for us who like VALUE.
Saw Sin
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Near China town
Ariane
Business and Leisure
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Think twice before prioritising cost savings over safety. Yes this hotel is budget friendly, but I had the most terrifying experience when a random person was able to access my hotel room while I was inside getting dressed. Luckily the guy quickly left after he said he had got the "wrong room", but that does not take away from the fact that his key card was able to access a different room to his. And no, this guy was not the housekeeper.
Read More
Kirrilee
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We booked a room with a king bed but it definitely wasn’t a king.
Chad
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice hotel located a really central area. Walking distance to Melbourne Central + tram is close by. Close to Lygon street and lots restaurants and shops close by. Room is comfortable for the price, easy check in/out. Would recommend.
Colin
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Needs tv in room and maybe a different shower head as it came just below my chin
Subash
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff was lost no proper communication no greeting. Room was small and looks very old. Amenities like swimming pool was smelly and dirty.
Jessica
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Decent location just outside the city. Room was very small and cramped, bathroom very outdated. Also needed to walk around multiple floors to exit the car park as there’s no stairs/lift. Was fine enough for the one night.
Samuel
Business and Leisure
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
This was my second time staying there , the kitchen area has lots of German cockroaches carolling especially when the lights are off .
I suggest a through spraying needed.
Lia
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Photos are not what the place looks like
Roger
Leisure Family
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Absolutely disgusting. Mould and damage everywhere, disgusting smell to the rooms, no lights working, tv broken, beds stained and rock hard. We refused to stay even after been shown two other rooms. Disgusting
Trevor
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Convenient location with off street parking
MIKAYLA
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The place was extremely noisy, bedding filthy. Not to mention minimal bedding a thin blanket.
Number of reviews per page
20
40