Mercure Newcastle

All good

Was very old and run down, parking was full early in the afternoon and limited street parking. Breakfast was a bit of a mess with only a 4 slice toaster available

Quiet hotel and lovely staff. Comfy bed in large room with lounge and table with a large TV. Night club next door but very faint doof doof on weekends. Close to shops, Maccas, woolies, Dan Murphys, officeworks & KFC. public transport within walking distance.

Convenient location. Very dated. Toilet was dirty when we checked in to our room. The Aircon was set to cold in the middle of winter so we woke up freezing in the middle of the night as the quilts were so thin and didn't keep us warm as we just assumed it would be set to heat. We pre booked breakfast for the next morning, but when we arrived at breakfast we were were questioned several times that nobody had put us on the list for a prebooked breakfast. The breakfast wasn't worth the money as there was very little food in the Bay Marie's and we had to ask for more hot food.

Do not stay un this hotel. Service is bad and not nice neighbourhood with loud party and people screaming because they can. Never stay again.

Centrally located in Newcastle; both quiet and clean.

Very handy position for us.

Best hotel..thank you

Beautiful rooms, well serviced

Poor service

The location was great however our room was on the main road facing a nightclub, so the noise was pretty bad even with double glazing. The breakfast buffet was basic and not enough plates to go round, and food kept running out. The property needs a facelift and major upgrade. Based on the developments around it, it looks like it will be demolished and replaced in the near future as it may not be the best and highest use of the land

I stayed on the 6th floor and it smelt damp. The lack of parking was a problem. The room was ok but overall the building is tired and needs refurbishment.

Staff were great, helpful, friendly. Property very dated & tired, but clean. Pool not heated or very inviting. Bed comfortable.

Old hotel in the CBD - could use an upgrade and parking is limited. But a good location and close to shops and rail.

1.room lamps dark, can hardly read a book at night. 2.toilet seat lid can't stay upright, very low quality product. 3.bedside table has unknown liquid like glue. 4.Not a friendly check-in using a machine, staff seems not patient for the instructions when checking in 10pm as not familiar using the machine. 5.carpark always full after 10pm, have to park on street with extra 5min walking, particularly in the raining days. 6. buffet breakfast not many options you can choose 7. Abnormal noise at the nighttime, maybe the sounds from AC, but the AC not turning on at all. 8.stickly hairdryer handle. 9.compare to other Mercure hotels, this Mercure Newcastle hotel may not be your prefer one.

Easy check in

The feeling that the property was past its best.

Another perfect place to stay in Newcastle. Close to the beach, shopping malls, public transport and lots of fine dining options

Nice hotel for the price. Staff lovely and helpful.

Windows had not been cleaned in about 5year quiet noisy with traffic but the rest was quiet good