プルマン ブリスベン エアポート

綺麗なホテルで安心して過ごせました

今回で3回目になりますが、毎回印象が良いです。お部屋の清潔感や備品の充実などいう事なしです。 空港がとにかく近く、私はいつも帰りに利用させていただいていますが、オーストラリア滞在の締めくくりにピッタリと思っています。 またお世話になります！

周りが工事中でアプローチがわかりにくいかった。空港までのバスが8ドルかかる。空港からのアプローチは空港ホテルの割には不便。

便利でした

空港から近く大変便利でした。レストランが素敵です。

Room is very clean. Also staff are very kind.

日本のカスタマーサービスに慣れていると物足りなさは感じてしまいますが、悪くはないと思います。 お部屋はとても良かったです！

ブリスベン空港までは徒歩では行くことができないため、空港ホテルではありますが少し早めにチェックアウトの必要あり。ホテル自体はコンパクトで清潔です。エスプレッソマシンの水を入れるボトルに前の宿泊者の水が残っていたので改善の余地があるとは思いますが、概ね満足しています。

Quite far from domestic terminal. Difficult to go from international terminal. Too near for the taxi. I had to first get on the free bus to domestic terminal. Then walk through the parking building. The signage was difficult to follow.

Cozy and kind

I appreciate the staff's flexibility in their response. Thank you.

飛行機の便が遅い、すごく早いなんて場合には、プルマンホテルで一泊ゆっくりするのもおすすめ！ビジネスホテルという感じだが、すごく内装が綺麗。チェックイン、アウトもスムーズで、スタッフの方の対応も温かく、心地のいい滞在となりました。

Far from the terminals. Transfer service was fully booked. Restaurant was full in the dinner time and only the other choose was the one in IBIS hotel. The facility was ok. Need laundry room.

The Pullman is extremely convenient to the airports. The wine and food is excellent. The executive room extends your suite with a spacious space to share with guests or watch the planes. Only burden is the $40 parking fee for overnight. However if you are dining at the hotel you have 3 hours free parking.

My only issue was that the room was cold when I arrived and, despite immediately turning up the thermostat, it took hours to warm up.

Great location at the airport with quality accommodation a 4.5 star hotel

This hotel was very convenient. It was clean, comfortable and had wonderful facilities. The staff were friendly and knowledgeable. The only negative I had was that my room service food was cold on arrival and nothing was done to make it right. Otherwise, I would definitely stay here again.

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Great staff

Initial check in waited 30 minutes to get an available concierge person to check us in who proceeded to whisper so was barely understandable asked for credit card and swipes card (we had already paid) didn’t say what he was running my card for I had to ask what he was doing with my credit card for him to inform me of the hold for incidentals. Then asked about best ways to get transport to and event we were attending had no insight at all to assist. Offered information on the dinning room. Once checked in approached the dinning room to see about having dinner. Was told without a reservation the 6:30 meal was full we would have to wait for 7:30 we could go to the bar. We went to the bar to be greeted by - pretentios bartender asking if we were doing the executive menu when I indicated I was unsure of what he was talking about he said oh so no then like we were not “fancy enough”?? then we ordered two beers he handed the machine and when the credit card read failed we saw he had put the charge as $540 dollars when we ordered two drinks. He didn’t apologize rang through the bill a second time AGAIN for $540 dollars no apology, incredibly rude we are a younger female same sex partners, accomplished and treated like second class by a… bartender, there was nothing welcoming about the service and treated like we “didn’t belong”. Then as 6:30 rolled around where the dining room was “fully booked” there were not even one quarter of the tables filled. Rude, pretentious, not inclusive.