Zebra Motel

I have stayed in many places and never been treated as I was arriving to check in. I booked a king room. I waited 5-10 minutes at check in desk and asked what was the problem. The girl said cannot seem to find your booking and went and got another girl who seemed more experienced. She said we will just add you in as booking as not there as can take a while when booked through a third party. Was given a key and found my room was not a king room. I went back to reception and was told by the original girl who seemed fairly new that they didn’t have a king but they had not told me that at time of giving me the key. I said what can they do and the more experienced girl gave the other girl a room key to give me and I said so how did you suddenly find a king room and she said it was for someone that had not checked in yet. She said you have what you want in a agro way. I said why are you being so rude to me and so angry. She raced from around the back of the desk swearing saying she was sick of this and the more experienced girl ran after her and left me standing there! I told the experienced girl when she came back that the other girl was not suitable to be on the front desk welcoming people. I would never recommend this hotel. If I was the owner I would seriously be looking at the staff greeting people to their hotel. Some sort of uniform would look smarter and create a better impression.

We loved staying at Zebra motel. We escaped a cyclone and stayed here with our cat and dog. It was so comfortable for all of us and absolutely lovely people running it, who can’t do enough for you. I highly recommend especially if you are traveling with pets. This will always be our first choice when visiting Coffs Harbour.

Deluxe mattress.

I would like to congratulate the manager of this premises. Nothing was too hard or difficult to ensure that our one-night stay was pleasant,

Great

I didn’t stay at the property as we had a problem on the day we were supposed to leave. Not the Hotels problem. The hotel staff was helpful. I had to fill in the review so Expedia would stop sending me a request to fill in the review.

The room had everything you needed, a tv with streaming services, a lounge, clean room, comfortable bed. It was a little noisy but I was so tired I didn’t have any issues falling asleep.

Sopped over night at Zebra motel. Had parking right in front. Had 2 rooms booked as was travelling with my elderly parents and they originally had us upstairs but as soon as the gorgeous lady at the front desk found out my parents can't climb upstairs she found us some rooms downstairs. Room was very nice, bathroom modern, aircon worked great and the actual bed was like sleeping on a cloud...it was amazing!!!! Will definitely return to this motel again as their customer service and the rooms were exceptional

Best part was leaving

Very good, staff very helpful and the room was great in all aspects. Close to the centre of town and very quiet room. I've stayed a number of tmes and would recommend it to anyone looking to stay in Coffs Harbour.

The stay was comfortable and convenient.

Clean and tidy

Happy with service. Great to be able to bring dogs.

In general the property was ok , clean and serviceable. The position of the A/C was poorly thought out as the cupboard under it kept shutting the vent .the kettle lid was broken and the drain in the shower was slow to drain , the bathroom sink was cracked and the conditioner dispenser was empty. The pool area was clean and the staff were welcoming and friendly . I booked pet friendly and was put on the second floor which is probably a little inconvenient walking down the stairs to toilet the pup .

Unfortunately the room was not clean with black dog hair over floor and bedding. The bathroom floor had not been cleaned and was dirty. The room had a damp, stale smell.

Clean and tidy rooms Nice place to live

Good

Great little place, clean. Could do with better pillows the ones they have a abit flat.

Overall room was poorly cleaned. Hand marks on windows, floors not clean in bathroom, stained pillowcases and very aged and uncomfortable furniture. Chairs broken, not all lights works. Shower poor pressure not even enough to wash off soap.

Good spacious room. Limited parking but we got one parking spot. Good swimming pool. Close enough to walk to town for meal.Bathroom good 👍