Das Innsbruck

Das Innsbruck was one of our favorite hotel stays during our honeymoon. The location is unbeatable—just steps from the old town, the river, and all the sights—but it’s what’s inside that really makes it special. Our room was modern and comfortable, with elegant design touches that made it feel stylish but cozy. The staff was welcoming and professional, and everything from check-in to checkout was smooth. But what really stood out to us was the wellness area. The spa at Das Innsbruck is a hidden gem—two full floors of sauna, steam room, relaxation space, and a pool, all included for guests. One level is textile-free (European-style), the other is family-friendly with swimwear. After days of sightseeing and traveling, being able to unwind in the sauna with mountain views was incredible. This hotel strikes the perfect balance of city access and alpine relaxation. Whether you’re visiting Innsbruck for the adventure or the atmosphere, this place nails it. Highly recommend.

So nice and the pool was awesome!

Very central location. Free upgrade to a room with interesting features (faint stars in ceiling at night). Hydrojet massage is not worth the money, would have much preferred an actual masseuse.

The hotel is on the edge of Old Town and easily walkable to everything in the district. Parking is across the street and down the block, so a bit inconvenient. The staff were incredibly kind and helpful. We asked many questions about the area, and they offered a great deal of assistance. The room did seem a bit small or had too much furniture in it for the size. It was very clean and comfortable though. The breakfast was well stocked and tasty.

This hotel was perfect! Khalid was amazing and helped us with our train tickets etc. It was close to everything and we can’t wait to visit again. I can’t recommend this hotel enough.

The hotel is located in the center of Innsbruck, right in the old city, near the Inn river and close to public transportation. We also got free public transportation card for the time during our stay. The hotel is very clean, the staff is very friendly and helpful.

Very friendly staff, perfect location, wonderful rooms!

Great location. Very central with plenty of public transport stops nearby to take you to all the ski resorts. Breakfast also great

The property inside was great. Outside the property it was a bit noisy and dirty.

Three months ago I ve made reservation and i asked good view the only thing that’s important for us and they answered me that I will have that because of the category of the room I paid 982 € for 4 nights Monday to Friday 10-14 February They called me on Wednesday to change me the room on Thursday This is ridiculous The only view was a wall of a building I had room on second floor Room 217

This is a fantastic hotel in the heart of old town Innsbruck, perfect location and first class accommodation and services we really couldn't fault it. Breakfast is plentiful and something for everyone, bar area is lovely, pool and sauna were just fab and staff are friendly and welcoming and can't do enough for you. Despite booking an economy room it far exceeded expectations for size and comfort with so many fantastic details that made it just that bit more special than the average hotel. Really impressed with our stay. Spotlessly clean with amazing facilities we found this hotel exceptional value for money and would highly recommend.

Z

This hotel was FANTASTIC. Perfectly centrally located for all of my wandering around Christmas markets. Just a beautiful property with great amenities and staff. Breakfast was also great!

Limit to 6pm for children using pool supposedly to have ‘quiet’ time for adults later! If you attend later despite having children that are well trained swimmers to do some laps even if you don’t make any noise you will be told off even if the pool becomes a hot tub for rowdy and half drunk adults who are very noisy and cancel any notion of calmness. Multiple staff consecutively will tell you off that you have broken the ‘rules’ and despite acknowledging that the situation is far away from being a quiet and relaxing environment that ‘they have to accommodate the wishes of all guests’. Staff do not speak well English and are rude. There is no one at breakfast reception to guide you at a table and explain the breakfast process. The waiters tell you to sit wherever you can find and the when you sit down they ask you ‘coffee americano or espresso’ although there is an inclusive menu with a full selection of drinks such as hot chocolate, macchiato and others, omelettes and fried eggs, waffles and pancakes etc. additionally to the buffet. On checkout (Christmas Eve) reception did not even wish ‘Merry Christmas’. The advantage is hotel is in a perfect place with walkable easy distance to old town (literally one minute). Parking is across road in a public car park with no lift therefore prepare to carry heavy luggage with no space for drop off outside reception without blocking the road. Hotel is clean with very good selection of food for breakfast and very warm and cosy feel.

Very friendly staff & nice modern room with underfloor heating in the bathroom. Comfortable beds & no noise at night. On the minus side, no room service available on our 1st night due to a 'private function' and the second night ( a Friday) we were told at 6pm the restaurant was full & therefore no room service again. We expressed our dissatisfaction & were given our food. I would expect any four star hotel to have available room service regardless of external functions or restaurant bookings. Finally one small point - the corridors seemed constantly littered with cleaning trolleys mops and hoovers - often with wires left training on the floor. This is not nice to look at and dangerous for guests many of whom are elderly.

Lovely hotel with friendly, helpful staff and great location for Christmas markets.

Great location. Pool well heated. Nice property

The hotel is lovely and a location that can’t be beat. I was able to walk from train station with a light bag for a two night stay. My room didn’t have a view of the mountains but the upside was it was quiet, comfortable and very clean. Breakfast was vast and superb. And front desk staff can recommend places to eat as well. Highly recommend this hotel.

We came for the Christmas Markets. It was in a perfect location. Steps from The Golden Roof, shopping and in the middle of the market action. The staff was wonderful and helpful. The rooms were modern, fun and clean with some cool features like a sitting swing. Breakfast was also great with lots of options. The view when you walk out the front doors is stunning with the homes and alps greeting you.

Perfect stay at this hotel