PLAZA INN Salzburg City

Great for couples travelling, nice walk down the river to the old town. Shops for food shoping and takeaway near by. The room was small but the window made sure outside noise was non-exsistent. Shower nice and powerful and liked the motion sensor lights for in the night when you get up. Not suitable for families, we should have looked more into this but we booked as a family of three and had to share a bed. This is not the hotels fault but it does need to be made clearer that there will be no extra bed

The location was incredible, the staff was superb, and the rooms felt really premium. Would stay here again!

We had booked online and requested two single beds. The staff had the notes in the computer that we had booked single beds. The young girl at the desk in the evening said that the person that allocated the rooms in the morning had made an error and there wasn’t anything she could do but we could move the rooms following day. The young girl at the desk in the morning explained that we had booked a different class and there wasn’t a room available with two beds that evening but she could move us the following day. I explained that we were checking out at 7am so that would not help us. I went on to say that if we were not going to be given a room with two single beds it should have been explained at booking and we would have booked a different hotel. I explained to both young girls that I was unhappy and both said that there was nothing they could do. Please do not book this hotel as they will promise you something and when you arrive they will say it’s not available and there is nothing that they can do. Both girls were polite and likely have been given a script to follow. We travelled Europe for weeks and this is the only hotel that we had problems with. Please do not book here, choose something else.

Location is super.

Good and Clean Hotel Rooms probably recently renovated, Amazing Location . Fully recommended Car Parking is the only challenge but there is a nearby public parking place next to hotel where parking is free from 7pm to 9am every day and weekends are free Suggestion to include breakfast if possible

They had good facilities and staff were helpful enough, only issue is the AC was not working properly.

Being on a main road, noisy of police sirens in the night. Room AC kept stopping after 2 hours.

Receptionist was eating pizza at the desk and got upset when asked for milk as he was being disturbed. There is noone at reception after 9.30pm so need to fiddle about with an app to get in. This can be a problem for guests that are not familiar with mobile phone apps. No internal phones in rooms. The room and shower were fine.

Close to the train station (less than 10 minute walk) and about 15 minute walk along the river to rhe old town. A very comfortable room.

Staff wasn’t quite helpful after addressing that the air conditioning wasn’t working multiple times. It wasn’t a concern for that staff that was assigned that day.

Meh

Small clean room, friendly staff at check in. Our room was ready early which was a bonus! Scaffolding in front of the building made it a little difficult to find entrance and also outside our window so no view of anything at that time. About a 10min walk from train station and in a busy part of town however, just start walking and within 5mins you are exploring some gorgeous parts of Salzburg!

very comfortable

Very convenient to walk in the old city center and close to the river!

Hotel was convenient for driving but a little bit far for walking to old town. Coffee and breakfast would have been nice as there is nothing close by.

The staff are friendly and always ready to help. Location is good.

Not the best stay. AC wasn’t working, construction going on, not the best area. It was fine but I probably wouldn’t return.

Unfortunately my sister and I were locked out of this property at 12am. It was a very anxiety inducing situation and the individual we spoke with on the phone was very rude. We were rightfully nervous as young female travelers, and it felt as though our worries went ignored. The rest of the stay was positive for the most part. Facilities and room were clean, the only other complaint is the odd noise coming from the air vents while we were sleeping.

Great front desk receptionist

Nice, new and clean