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Grand Mercure Belem Do Para
Hotels
7.8
/10
Pleasant
279 reviews
What Guests Say About Their Stay
Dirley
10.0
/ 10
The hotel is great , check- in staff and everybody else are wonderful going above and beyond to reach guests’s highest expectations.
The place is in the best location on a privileged sector of Belem with lots of beautiful cafes , restaurants and cute stores , in fact , it is few blocks from the Basilica and approximately 20 minutes away from the Docas and “Ver o Peso” market, which I love to visit every tim in Belem .
The only 2 improvements / suggestions I have are regarding to the fact the hotel does not offer guests
real toilet paper rolls , instead , guests have to use napkin type paper that is kept in a sort of napkin holder installed in the bathroom wall and I found that extremely annoying, Also, the restaurant staff should be trained and instructed to leave guests in peace until they finish their breakfast because at 10:00 on the dot they take everything away , including coffee , juices , food from the breakfast area wiping out any chance guests would have to go for second helpings . I completely understand that the restaurant closes at 10:00, but the rule should apply to people who arrive at 10:00 not for the ones who are already inside enjoying breakfast . That happened to me and family in our last staying , we were eating breakfast when everything was rapidly and suddenly removed making us , especially myself, rushed to eat the food and it was a very unpleasant experience. On the other hand i only have great things to say about the hotel.
Gregory
10.0
/ 10
Great place everything was clean and in excellent condition ! Staff was friendly and very helpful !!!
michael
10.0
/ 10
This is a very nice hotel in a great location. I stay here quite often. The staff is very friendly and helpful.
In the Area
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Avenida Nazare, 375, Nazare, Belém, Pará, Brazil, 66035-115
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Grand Mercure Belem Do Para
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Avenida Nazare, 375, Nazare, Belém, Pará, Brazil, 66035-115
Discover More About Grand Mercure Belem Do Para
Location
Grand Mercure Belem Do Para is a hotel in a good neighborhood, which is located at Belém.
About Grand Mercure Belem Do Para
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Mercure Belem Do Para exclusively for you.
Get precious and unforgettable moment during your stay at Grand Mercure Belem Do Para.
All facilities in Grand Mercure Belem Do Para
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Safety deposit box
Business Facilities
- Conference room
- Meeting rooms
- Business center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Outdoor pool
- Spa
- Pool sun loungers
General
- Ballroom
- Reception hall
- Parking
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Toys
Transportation
- Valet parking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Grand Mercure Belem Do Para
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately BRL 55 for adults and BRL 27.50 for children
- Pet fee: BRL 150 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up. COVID-19 vaccination record requirement applies to all guests aged 12 and up.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 06:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 06:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grand Mercure Belem Do Para | 173 |
Number of floors in Grand Mercure Belem Do Para | 17 |
Another facilities in Grand Mercure Belem Do Para | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in Grand Mercure Belem Do Para
What are available facilities at Grand Mercure Belem Do Para?
There are top facilites at Grand Mercure Belem Do Para such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Mercure Belem Do Para?
The standard check-in time at Grand Mercure Belem Do Para is starting from 14:00 - 06:00 while the latest check-out time is at Before 12:00
Does Grand Mercure Belem Do Para provide breakfast?
Yes, Grand Mercure Belem Do Para provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Mercure Belem Do Para
Other sources (279)
7.8
Pleasant
From 279 reviews
Cleanliness
8.4
Room Comfort
8.2
Location
10.0
Service and Facilites
8.2
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Traveler Reviews Grand Mercure Belem Do Para
Number of reviews per page
20
40
Top reviews
Winston
Business and Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The room and the whole hotel smelled of mold. Breakfast was ok. Dinner i ordered in the restaurant was terrible. I ordered the local fish, but it was like chewing bubblegum. My key-card kept malfunctioning. In the end the maintenance had to replace batteries in de door-lock, so i had to wait almost 30 minutes in from of my room before it was fixed. The area of the hotel has very little options. No restaurants real close and the area around the hotel did not give me a safe feeling. My wife ordered a cocktail, but could not taste any alcohol in it. Tasted like a sour juice.
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Winston
Business and Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The whole hotel had an unpleasant smell. Like it had not been cleaned well. Also in the lobby it looked like there was no working airconditioning. No comementary water in the room. Only in the minibar. I expected a lot better of this hotel.
Ashis
Leisure with Children
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Very elegant hotel in Belem
Dirley
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The hotel is great , check- in staff and everybody else are wonderful going above and beyond to reach guests’s highest expectations.
The place is in the best location on a privileged sector of Belem with lots of beautiful cafes , restaurants and cute stores , in fact , it is few blocks from the Basilica and approximately 20 minutes away from the Docas and “Ver o Peso” market, which I love to visit every tim in Belem .
The only 2 improvements / suggestions I have are regarding to the fact the hotel does not offer guests
real toilet paper rolls , instead , guests have to use napkin type paper that is kept in a sort of napkin holder installed in the bathroom wall and I found that extremely annoying, Also, the restaurant staff should be trained and instructed to leave guests in peace until they finish their breakfast because at 10:00 on the dot they take everything away , including coffee , juices , food from the breakfast area wiping out any chance guests would have to go for second helpings . I completely understand that the restaurant closes at 10:00, but the rule should apply to people who arrive at 10:00 not for the ones who are already inside enjoying breakfast . That happened to me and family in our last staying , we were eating breakfast when everything was rapidly and suddenly removed making us , especially myself, rushed to eat the food and it was a very unpleasant experience. On the other hand i only have great things to say about the hotel.
Read More
Gregory
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Great place everything was clean and in excellent condition ! Staff was friendly and very helpful !!!
michael
Business
10.0
/10
Reviewed 97 week(s) ago
Hotels.com verified review
This is a very nice hotel in a great location. I stay here quite often. The staff is very friendly and helpful.
ALBERTO
Leisure Family
10.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
Excelente estadia! Quartos confortáveis, modernos e limpos! Excelente localização!
Nico
Leisure Family
6.0
/10
Reviewed 103 week(s) ago
Expedia Group verified review
Poor value for the price. Property is dated and depressing
Sergio
Business
6.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
Property, in some respects, quite limited and poorly maintained.
Antonio
2.0
/10
Reviewed 157 week(s) ago
Expedia Group verified review
Ar condicionado nao funciona, equioe muito enrolada e nao conseguia resolver nada, passei horas esperando ate que desisti, nao retorno nem se me desse de graca
Stephen
8.0
/10
Reviewed 177 week(s) ago
Hotels.com verified review
Slow check in/out but easy, free valet parking and pretty good room, though a little aged. Good aircon and bed. Ineffective blackout curtains don’t accomplish anything - see photo.
Pierre
Leisure with Partner
10.0
/10
Reviewed 187 week(s) ago
Expedia Group verified review
Ok
Verified traveler
6.0
/10
Reviewed 191 week(s) ago
Hotels.com verified review
Hotel had almost all amenities of a good hotel, but there were not very good. For example: gym equipment were old and basically not much equipment for a decent workout. Air conditioner was off most of the time and when on did not really cool down exercise room. Also, room service was poor. Items used up not replenish (like soap, water, etc). Not a good selection of food at hotel and food service was average at best including menu. Hotel personnel, although polite, was not very knowledgeable to inform guests about restaurants, touristic activities in the area. Another thing is they charge for everything (even the water you drink at room). Lastly, everything took a long time. Even making line to check out of the hotel took a long time. Overall, average hotel. Hotel has potential to do better with better management.
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Walace
8.0
/10
Reviewed 196 week(s) ago
Hotels.com verified review
Hotel is good, great location close to anything you need in a walkable distance. Good restaurant with a wide variety of food and delicious breakfast, but the bar area is a dark ambient, there’s light but isn’t turned on. Free parking but is not accessible by the elevator, you have to go out the reception and walk to basement. Good hotel but no great as I was expecting. My room was spacious but the front door ceiling, was falling with some kind of plate hiding the hole. Seems the room needs renovation so they offered it with a discount, but this is bullet to the head if is the case as depreciate the hotel’s name. Overall was I good experience.
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Timothy
10.0
/10
Reviewed 197 week(s) ago
Hotels.com verified review
I stayed 2 times in one week. Compared to the Radisson this was superior. I had excellent service from start to finish both times, very clean and my room was freshened everyday. The staff at the front spoke English and everyone was attentive. The Breakfast was fresh and we'll maintained. The best part was the shower water pressure was excellent and clean suite with fresh smell. Thank You Grand Mercure do Belém.
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Adriano
Business
6.0
/10
Reviewed 202 week(s) ago
Hotels.com verified review
Camas muito confortáveis, ar condicionado excelente e limpo, banheiro ótimo (principalmente limpo). Porém, as Instalações não são tão novas (quartos) e o atendimento do restaurante, principalmente pelos garçons, deixa a desejar (apenas um garçom estava atendendo todos os clientes do restaurante). Falha na cobrança no check out, porém solucionada.
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Jay
Leisure with Partner
6.0
/10
Reviewed 250 week(s) ago
Expedia Group verified review
Was expecting the hotel to be better then it was. Was to expensive for the value. Hotel staff were very good though as was the breakfast buffet. 6/10 for value
Verified traveler
Business with Partner
4.0
/10
Reviewed 298 week(s) ago
Expedia Group verified review
It’s pretty shabby and dark and the staff is extremely slow
Verified traveler
6.0
/10
Reviewed 346 week(s) ago
Hotels.com verified review
I tried to upgrade to a room with a sofa but the front desk staff would not cancel my original prepaid room when Hotels.com tried upgrade directly. Very inconvenient for such a small transaction!
Verified traveler
6.0
/10
Reviewed 351 week(s) ago
Expedia Group verified review
Generally ok. Clean. Breakfast reasonable. Staff helpful.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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