Grand Mercure SP Itaim Bibi

Hotels
8.8
/10
Very Good
646 reviews

What Guests Say About Their Stay

Jasmine
10.0
/ 10
We stumbled upon the Grand Mercure completely by chance just walking in, looking for a spa that wasn't there anymore and ended up falling in love with it instantly. The front desk team was so warm, welcoming, and full of good energy that we decided to spend our last two nights in São Paulo there, and it was one of the best decisions of our trip. The entire atmosphere felt so inviting and comfortable, and the hospitality was next-level. And the restaurant… wow. I don’t know who the chef is, but they put their whole heart (and foot, in the best way) into the food every dish was spectacular. This is the kind of place that makes you feel at home while still feeling like you’re on a special getaway. I’d absolutely come back again without hesitation.
Elizabeth
10.0
/ 10
We enjoyed everything the hotel in general I would like to mention the front desk Piero , he was great , very polite , knowledgeable, we will be back for sure ! 5 stars !
Hugo
10.0
/ 10
Great value for price, neiborhood is very nice. Room decor is very modern and confortable.
In the Area
See Map
Rua Tenente Negrao 200, Itaim Bibi, São Paulo, State of São Paulo, Brazil, 04530-030

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Grand Mercure SP Itaim Bibi is a hotel in a good neighborhood, which is located at Sao Paulo . 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Mercure SP Itaim Bibi

Rua Tenente Negrao 200, Itaim Bibi, São Paulo, State of São Paulo, Brazil, 04530-030
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Discover More About Grand Mercure SP Itaim Bibi

Location


Grand Mercure SP Itaim Bibi is a hotel in a good neighborhood, which is located at Sao Paulo .

About Grand Mercure SP Itaim Bibi

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Mercure SP Itaim Bibi exclusively for you.

Grand Mercure SP Itaim Bibi is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Mercure SP Itaim Bibi.

All facilities in Grand Mercure SP Itaim Bibi

Others Grand Mercure SP Itaim Bibi
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Shops
  • Steam room
  • Pool sun loungers

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms

General

  • Rooftop terrace
  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Mercure SP Itaim Bibi

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately BRL 75 per person
  • Covered valet parking fee: BRL 50 per day
  • Pet fee: BRL 157.50 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Mercure SP Itaim Bibi
155
Number of floors in Grand Mercure SP Itaim Bibi
23
Another facilities in Grand Mercure SP Itaim Bibi
Laundry service, Multilingual staff, Express check-in, Luggage storage, Express check-out

Frequently asked questions about Grand Mercure SP Itaim Bibi

What are available facilities at Grand Mercure SP Itaim Bibi?
There are top facilites at Grand Mercure SP Itaim Bibi such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Mercure SP Itaim Bibi?
The standard check-in time at Grand Mercure SP Itaim Bibi is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Grand Mercure SP Itaim Bibi provide breakfast?
Yes, Grand Mercure SP Itaim Bibi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Mercure SP Itaim Bibi?
Grand Mercure SP Itaim Bibi has a 4.5-star rating.
How many floors does Grand Mercure SP Itaim Bibi have?
Grand Mercure SP Itaim Bibi has 23.
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More Reviews from Other Guests in Grand Mercure SP Itaim Bibi

8.8
Very Good
From 646 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveller Reviews Grand Mercure SP Itaim Bibi

Number of reviews per page
20
40
Top reviews
Verified traveler
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Not impressed. Our room was dirty and the hotel wanted $100 for early check-in even though the rooms were ready. Worse, some friends were charged this fee and others weren’t - super inconsistent and frustrating.
Jasmine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stumbled upon the Grand Mercure completely by chance just walking in, looking for a spa that wasn't there anymore and ended up falling in love with it instantly. The front desk team was so warm, welcoming, and full of good energy that we decided to spend our last two nights in São Paulo there, and it was one of the best decisions of our trip. The entire atmosphere felt so inviting and comfortable, and the hospitality was next-level. And the restaurant… wow. I don’t know who the chef is, but they put their whole heart (and foot, in the best way) into the food every dish was spectacular. This is the kind of place that makes you feel at home while still feeling like you’re on a special getaway. I’d absolutely come back again without hesitation.
Read More
Elizabeth
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We enjoyed everything the hotel in general I would like to mention the front desk Piero , he was great , very polite , knowledgeable, we will be back for sure ! 5 stars !
Nikil
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had booked with breakfast through wotif but the property declined this saying this was not the case even though i showed them my wotif booking. Staff were unhelpful and rude.
Hugo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great value for price, neiborhood is very nice. Room decor is very modern and confortable.
Victor
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful
FREDERICO
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Terrible stay in that hotel!
Evelynn
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very helpful staff, very nice breakfast with lots of tropical fruits, comfortable room, need to read notices about what to throw and what not to throw into the toilet
Sharon
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel has good amenities, unfortunately we had a rude lady at check in but ended up getting good help from one of her colleagues. The hotel was very noisy, probably the noisiest hotel I have ever stayed at. Breakfast was good and easy to get around from here.
Tamires
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

the breakfast is amazing!!
John F
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The stay was great! The hotel was very well appointed, clean, excellent amenities and ambience. Please see my other review, I booked two rooms. The service from Ian, George, and Leticia was absolutely incredible, they displayed exactly what great customer service should be. I would highly recommend this hotel for anyone wanting to stay in the Itaim Bibi area of São Paulo!
Read More
John
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The Grand Mercure Itaim Bibi was a great place to stay. The location was excellent very upscale, with great places to eat, great bars, shopping, and the Central Park of São Paulo all within easy walking distance. Every room has a balcony, the rooftop pool had incredible views of São Paulo. The room had a very comfortable King Size bed, amble space for working if needed, the room was very clean, nice size bathroom with a large walk-in shower, plenty of water pressure. Ian, George, and Leticia at the front desk gave incredible customer service and even spoke fluent English, which was very helpful since I do not speak Portuguese! They were super friendly, very knowledgeable about the areas restaurants, bars, and other attractions like shopping etc. I would give the stay a 10 out of 10 if that rating were available on this platform. I will return to São Paulo again, and only stay here. It was a great experience indeed. Job well done yo everyone! Thank you!
Read More
Douglas
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Stayed here last year and liked the location and the hotel
Saeid
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

.
Yan Cheong
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Quiet and convenient.
Edgard
icon-Business
Business
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Worst hotel I have ever stayed
Collins
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great hotel, but not quite th
Jose
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

nice property and friendly staff
Baba Gurjeet
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Average rooms and amenities. Their dining options are very limited. Breakfast is EXACTLY the same everyday. the staff in the dining are are very nice and helpful. Lobby area is very small and has a lot of foot traffic, not a place to sit and enjoy.. . This place is very noisy even in the guest rooms - not the hotel's fault as their are two major construction projects going on in the adjacent areas. It can be noisy at all odd hours including weekends. I had a little issue with booking dates and initial discussions were painful and downright nasty from the staff. Eventually my extension was ranted but at a horrendous cost - thy RIPPED me off with nearly 3x normal room rate for one night. The location is convenient for my work and I have many trips to SP coming up, but am not sure I will stay here again.
Read More
Austin
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The views are amazing from the rooms and roof pool. Housekeeping and room service will take care of all your needs, food was amazing with room service. Very clean. Good centralized location.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Grand Mercure SP Itaim Bibi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 646 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Grand Mercure SP Itaim Bibi

Number of reviews per page
20
40
Top reviews
Verified traveler
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Not impressed. Our room was dirty and the hotel wanted $100 for early check-in even though the rooms were ready. Worse, some friends were charged this fee and others weren’t - super inconsistent and frustrating.
Jasmine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stumbled upon the Grand Mercure completely by chance just walking in, looking for a spa that wasn't there anymore and ended up falling in love with it instantly. The front desk team was so warm, welcoming, and full of good energy that we decided to spend our last two nights in São Paulo there, and it was one of the best decisions of our trip. The entire atmosphere felt so inviting and comfortable, and the hospitality was next-level. And the restaurant… wow. I don’t know who the chef is, but they put their whole heart (and foot, in the best way) into the food every dish was spectacular. This is the kind of place that makes you feel at home while still feeling like you’re on a special getaway. I’d absolutely come back again without hesitation.
Read More
Elizabeth
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We enjoyed everything the hotel in general I would like to mention the front desk Piero , he was great , very polite , knowledgeable, we will be back for sure ! 5 stars !
Nikil
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had booked with breakfast through wotif but the property declined this saying this was not the case even though i showed them my wotif booking. Staff were unhelpful and rude.
Hugo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great value for price, neiborhood is very nice. Room decor is very modern and confortable.
Victor
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful
FREDERICO
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Terrible stay in that hotel!
Evelynn
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very helpful staff, very nice breakfast with lots of tropical fruits, comfortable room, need to read notices about what to throw and what not to throw into the toilet
Sharon
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel has good amenities, unfortunately we had a rude lady at check in but ended up getting good help from one of her colleagues. The hotel was very noisy, probably the noisiest hotel I have ever stayed at. Breakfast was good and easy to get around from here.
Tamires
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

the breakfast is amazing!!
John F
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The stay was great! The hotel was very well appointed, clean, excellent amenities and ambience. Please see my other review, I booked two rooms. The service from Ian, George, and Leticia was absolutely incredible, they displayed exactly what great customer service should be. I would highly recommend this hotel for anyone wanting to stay in the Itaim Bibi area of São Paulo!
Read More
John
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The Grand Mercure Itaim Bibi was a great place to stay. The location was excellent very upscale, with great places to eat, great bars, shopping, and the Central Park of São Paulo all within easy walking distance. Every room has a balcony, the rooftop pool had incredible views of São Paulo. The room had a very comfortable King Size bed, amble space for working if needed, the room was very clean, nice size bathroom with a large walk-in shower, plenty of water pressure. Ian, George, and Leticia at the front desk gave incredible customer service and even spoke fluent English, which was very helpful since I do not speak Portuguese! They were super friendly, very knowledgeable about the areas restaurants, bars, and other attractions like shopping etc. I would give the stay a 10 out of 10 if that rating were available on this platform. I will return to São Paulo again, and only stay here. It was a great experience indeed. Job well done yo everyone! Thank you!
Read More
Douglas
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Stayed here last year and liked the location and the hotel
Saeid
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

.
Yan Cheong
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Quiet and convenient.
Edgard
icon-Business
Business
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Worst hotel I have ever stayed
Collins
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great hotel, but not quite th
Jose
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

nice property and friendly staff
Baba Gurjeet
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Average rooms and amenities. Their dining options are very limited. Breakfast is EXACTLY the same everyday. the staff in the dining are are very nice and helpful. Lobby area is very small and has a lot of foot traffic, not a place to sit and enjoy.. . This place is very noisy even in the guest rooms - not the hotel's fault as their are two major construction projects going on in the adjacent areas. It can be noisy at all odd hours including weekends. I had a little issue with booking dates and initial discussions were painful and downright nasty from the staff. Eventually my extension was ranted but at a horrendous cost - thy RIPPED me off with nearly 3x normal room rate for one night. The location is convenient for my work and I have many trips to SP coming up, but am not sure I will stay here again.
Read More
Austin
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The views are amazing from the rooms and roof pool. Housekeeping and room service will take care of all your needs, food was amazing with room service. Very clean. Good centralized location.
Number of reviews per page
20
40