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Hemus Hotel
Hotels
7.1
/10
Pleasant
92 reviews
What Guests Say About Their Stay
Melissa
10.0
/ 10
C’est un très belle hôtel
Il est super bien placé avec accès facilement au transport .
Il y’a même un bagagiste pour garder tes bagages
Je recommande si vous voulez passez un agréable séjour en Bulgarie .
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In the Area
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25 Cherni Vrah blvd., Sofia-Grad, Bulgaria, 1421
Main Facilities
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This accommodation offers:
Bar
Laundry service
Restaurant
Luggage storage
Elevator
Express check-out
Multilingual staff
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Available Room Types in Hemus Hotel
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Hemus Hotel Address: Map & Location
25 Cherni Vrah blvd., Sofia-Grad, Bulgaria, 1421
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Location
Staying at Hemus Hotel is a good choice when you are visiting Sofia.
About Hemus Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hemus Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hemus Hotel exclusively for you.
Hemus Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hemus Hotel is the right place to stay.
All facilities in Hemus Hotel
Others
Hotel Services
- Laundry service
- Express check-in
- Tours
- Wedding service
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference center
- Conference rooms
General
- Banquet
- Parking (surcharge)
- Terrace
Nearby Facilities
- Hair salon
- ATM/Banking
Food and Drinks
- Bar
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Hemus Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: BGN 60.00 per vehicle (one-way)
- Secured self parking fee: BGN 20.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: BGN 2.00 per person, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
14:00 - 05:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - 05:30 - to 12:00 |
Available rooms at Hemus Hotel | 210 |
Number of floors in Hemus Hotel | 19 |
Another facilities in Hemus Hotel | Laundry service, Express check-in, Tours, Wedding service, Luggage storage |
Frequently asked question in Hemus Hotel
What Time is Check In & Check Out at Hemus Hotel?
Check-in time at Hemus Hotel is staring from 14:00 - 05:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hemus Hotel?
Hemus Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hemus Hotel have?
Hemus Hotel has 19 floors.
How many rooms are available at Hemus Hotel?
Hemus Hotel has 210 rooms in total.
What do past guests say about Hemus Hotel?
Hemus Hotel is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Hemus Hotel
Traveloka (1)
Other sources (91)
7.0
Pleasant
From 91 reviews
Cleanliness
7.2
Room Comfort
6.4
Location
8.0
Service and Facilites
7.0
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Traveler Reviews Hemus Hotel
Number of reviews per page
20
40
Top reviews
Yuri
Business
8.0
/10
Reviewed 123 week(s) ago
Expedia Group verified review
Quite, not so many people, good recently remodelled rooms. Good quality for less price. Incredible toiletries
Yuri
Business
10.0
/10
Reviewed 124 week(s) ago
Expedia Group verified review
Good location
dorna
Business
2.0
/10
Reviewed 132 week(s) ago
Hotels.com verified review
Everything was bad and old except the hotel location,
There were 4 sockets in the room, and only one was working. The shower curtain was used in the bathroom, it was also old and dirty, the air conditioner, TV and telephone in the room were not working.
ILIYA
Business and Leisure
10.0
/10
Reviewed 139 week(s) ago
Expedia Group verified review
-
Verified traveler
6.0
/10
Reviewed 172 week(s) ago
Hotels.com verified review
The lobby is gorgeous. When I got to my room, the carpet was threadbare and was already loose and coming up. It was clean, but I was shocked by the carpet and overall look of the room. The employees were friendly and very helpful.
Conka
6.0
/10
Reviewed 184 week(s) ago
Hotels.com verified review
Clean sheets and towels but the rest was old and carpet grubby.
Konstantin
6.0
/10
Reviewed 200 week(s) ago
Hotels.com verified review
The hotel did not honor the price set by hotels.ca!?!
The cleaning lady was rude.
Verified traveler
Friends and Family
8.0
/10
Reviewed 208 week(s) ago
Hotels.com verified review
The location is great, the staff was nice enough. A big problem was the bedsheets would continue to slide revealing a rather horrific mattress. The air con really didn't keep the room warm considering the windows have 0 insulation. However we were given an electric heater which helped loads.
Verified traveler
8.0
/10
Reviewed 211 week(s) ago
Hotels.com verified review
Close to center and exactly next to metro station. Simple, a little worn but excellent value for a price.
Verified traveler
Business
8.0
/10
Reviewed 218 week(s) ago
Hotels.com verified review
Very friendly personnel, room had all I needed and in good condition, bathroom super clean, nice terrace for breakfast.
Kazi
Friends and Family
4.0
/10
Reviewed 263 week(s) ago
Hotels.com verified review
They would turn off AC when ever they wanted. Hair dryer was not working in the bathroom. They would not clean room until we ask them.
Verified traveler
Friends and Family
8.0
/10
Reviewed 306 week(s) ago
Hotels.com verified review
There is an improvement from our previous stay. The room is clean but the bathroom area is too small, very difficult to bend and scrub your leg without your head hitting the wall and your back pulling up the shower curtain. They responsed quick to needs. I will rate them 4/5
Adam
Business and Leisure Family
2.0
/10
Reviewed 314 week(s) ago
Expedia Group verified review
Looks beautiful from the outside but horrible from the inside. Had to change our room twice due to faulty air condition and finally had to move to a different hotel.
Staff were rude and rooms smelling cigarettes.
Verified traveler
Business
4.0
/10
Reviewed 315 week(s) ago
Hotels.com verified review
Breakfast poor, waitresses unfriendly, receptionists helpful. Noisy corridors, you could hear a normal conversation in the adjacent room. Location was great!
Velma
2.0
/10
Reviewed 324 week(s) ago
Hotels.com verified review
The receptionist on the day of arrival was very rude and it didn't get any better!!! The room stunk, the water leaked from the bathroom sink to the floor and there was a major pluming problem, in that they moved us to another room, it smelled a bit better, but eventually we started having the same problem with the stench coming from the vent in the bathroom floor! Hot water was also a problem, as we had to shower with cold water a few times! This is not a hotel I would go back to, even for one night!!! They have no sense of customer service as we tried to ask them for help on a day trip from Sofia, and they were not any help at all!!!!
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Verified traveler
2.0
/10
Reviewed 345 week(s) ago
Hotels.com verified review
Dirty old rooms, very dusty, dark, bed is tilted on one side, only one electrical outlet is working. Shower difficult to control the temperature. Changes every 30 seconds from very hot to very cold. But on the positive side the staff are very friendly.
Verified traveler
10.0
/10
Reviewed 350 week(s) ago
Expedia Group verified review
Nice and clear hotel near to the center and metro station
NDG
Leisure
8.0
/10
Reviewed 360 week(s) ago
Expedia Group verified review
Great location and connections to all downtown and beyond.
Kristina
6.0
/10
Reviewed 385 week(s) ago
Hotels.com verified review
The room was okay, with the shower and bathroom fairly clean.
Natally
8.0
/10
Reviewed 409 week(s) ago
Expedia Group verified review
I stayed at Hemus hotel twice for the nights only. The hotel is in a good location with wonderful views to downtown Sofia from the one side and to the Vitosha mountain to the other side. The quality is adequate for the price.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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