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Sofia Balkan Palace
酒店
8.4
/10
非常好
949个评论
客人对住宿的评价
Philip
10.0
/ 10
Great value for money considering that this is one of the prime hotels in Sofia. Beautiful old building. Breakfast buffet was good. I got a nice bottle of champagne as an Expedia royal member.
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Flemming
10.0
/ 10
Dejligt sted tæt på alt i Sofia men mangler lidt på aften menu kortet. Men omkringliggende steder er gode
查看翻譯
Daniel
10.0
/ 10
In old Soviet era building but very modern and elegant room design. Quiet with very good windows. Very good breakfast
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在該地區
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5 Sveta Nedelya Square, Sofia-Grad, Bulgaria, 1000
主要設施
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餐厅
24 小时前台
WiFi
电梯
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Sofia Balkan Palace的可用房型
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Sofia Balkan Palace周圍有什麼
5 Sveta Nedelya Square, Sofia-Grad, Bulgaria, 1000
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了解更多關於Sofia Balkan Palace
Location
Staying at Sofia Balkan Palace is a good choice when you are visiting Sofia.
About Sofia Balkan Palace
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sofia Balkan Palace exclusively for you.
Sofia Balkan Palace is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Sofia Balkan Palace.
Sofia Balkan Palace所有設施
其他
公共設施
- 其他
- 咖啡廳
- 電梯
- 餐廳
- 無菸區
- 保險箱
飯店服務
- 洗衣服務
- 旅遊服務
- 婚禮服務
- 行李寄存
- 24 小時前台接待
- 服務台
商務設施
- 會議設施
- 會議室
- 會議中心
- 商務中心
- 會議室
要做的事情
- 商店
- 花園
- 商店
一般的
- 停車處
- 舞廳
- 停車場（另收費）
附近設施
- 紀念品商店
- 美髮沙龍
- 自動櫃員機/銀行服務
食物和飲料
- 酒吧
- 早餐
連接性
- 局域網互聯網
- 免費 WiFi
接駁車服務
- 機場接送（收費）
體育和娛樂
- 健身中心
Sofia Balkan Palace住宿政策及一般資訊
重要提示
計劃在入住時間以外入住（例如清晨或深夜）？您可以直接與住宿安排！
- Fee for full breakfast: approximately EUR 23.00 per person
- Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
- Self parking fee: EUR 31.00 per day
- Pet fee: EUR 30 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: EUR 59.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 50 per person, per night
- A tax is imposed by the city: EUR 1.53 per person, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Google Pay and Apple Pay
- This property uses a grey water recycling system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 15
入住/退房時間
入住：
15:00 - 00:00
退房
前 12:00
酒店政策尚未公佈。
一般資訊
熱門設施 | 餐厅, 24 小时前台, WiFi, 电梯 |
入住/退房時間 | 从 15:00 - 00:00 - 到 12:00 |
早餐供應狀況 | 是的，酒店有提供早餐的房間 |
Sofia Balkan Palace的可用房間 | 241 |
在Sofia Balkan Palace的樓層數 | 6 |
另一設施在Sofia Balkan Palace | 其他, 咖啡廳, 電梯, 餐廳, 無菸區 |
Sofia Balkan Palace常見問題
在Sofia Balkan Palace有哪些可用設施？
這裡有頂級設施Sofia Balkan Palace例如餐厅, 24 小时前台, WiFi, 电梯 .（有些可能需要額外收費）
正常入住和退房時間是Sofia Balkan Palace？
在Sofia Balkan Palace的標準入住時間從15:00 - 00:00開始最晚退房時間為前 12:00
Sofia Balkan Palace提供早餐嗎？
是的，Sofia Balkan Palace提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of Sofia Balkan Palace?
Sofia Balkan Palace is a 5.0-star hotel.
How many floors does Sofia Balkan Palace have?
Sofia Balkan Palace has 6 floors.
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更多其他客人的評論Sofia Balkan Palace
整體評分與評論 Sofia Balkan Palace
Traveloka (1)
其他来源 (948)
8.4
非常好
來自 948 則評論
清洁度
8.2
客房舒适度
8.4
地点
10.0
服务和设施
8.4
排序方式
最相关
偏好設定
查看全部
旅行者評論 Sofia Balkan Palace
每頁評論數
20
40
热门评论
Kexin
朋友和家人
10.0
/10
33 幾週前評論
Hotels.com verified review
地理位置非常棒，健身房还有免费的水饮用，整体非常推荐
ChungCheng
10.0
/10
118 幾週前評論
Hotels.com verified review
Luxury with everything.
XIAOMING
8.0
/10
351 幾週前評論
Hotels.com verified review
酒店位置非常好，就在市中心，出酒店门左转就是步行街，右转就是地铁站，坐地铁直接就能到机场。索菲亚的著名景点都在离酒店不远的步行范围内，周围好多饭店。房间舒适，早餐丰盛，工作人员态度都不错，就是前台的几位冷冰冰的。可以说索菲亚最好的酒店啦。WI-FI老掉线，而且网速很慢。
Koo
6.0
/10
379 幾週前評論
Expedia Group verified review
由於航班關係，抵達旅館時間較晚。到達時已經下午九時半，辦理入住手續流程尚算順暢，很快拿到房間。踏進二樓其中一邊走廊，撲鼻而來的是霉味，令人十分反感。打開房門，房間燈光不足，很暗。我共訂了兩間房間，一間沒有冷氣，另一間只有兩盞燈，非吸煙房間卻充滿煙味。我們嘗試到前台反映情況並要求更換房間，但酒店只有一間房間可以更換，且更換過程令人惱怒：當我拿着前台所給的鎖咭到房間時，發現並不能開門，返回前台詢問，該職員才笑笑口的告知，他把房間弄錯了！態度就像跟你玩遊戲般快樂，試想想，如果我開門後才發現房內有人，是多糟的？
至於另一間房間，全間房間只有兩盞燈，廁所燈還是壞的！沒有房間換只好先住一晚，但那一夜真是前所未有的糟糕，冷氣聲音如雷，房間陰暗，充滿煙味，motel不如。第二天走到前台堅持換房，後面的三天才能安睡。
總結而言，該酒店除了地點，外觀外，真的和我認知的五星級酒店有很大的距離。建議大家不要入住二樓，實在太恐怖了。
另外，該酒店的house keeping很勤力，早上8時便會搞門兩下，直接開門入房打掃。要不是下了防盜鏈就更尷尬了。
閱讀更多
Saeed A
商业
6.0
/10
13 幾週前評論
Expedia Group verified review
No well organized
Atanas
8.0
/10
14 幾週前評論
Expedia Group verified review
Great location in city center
PHILIPPE
休闲
8.0
/10
14 幾週前評論
Expedia Group verified review
not a "palace", roughtly a "3star" range.
yoel
6.0
/10
15 幾週前評論
Hotels.com verified review
I’m truly sorry to rate this hotel only three stars, but I cannot give a higher score after staying three days and having to sleep with a fan in my room because the AC was not working properly. I reported the issue to the front desk three times, yet nothing was done. It was clear they were aware of the problem, as a cheap fan was already in the room upon my arrival, which did not match the comfort level of the rest of the accommodations. Aside from that, the hotel itself is gorgeous, and the location is perfect. The room appeared to have been recently renovated—spacious, with an excellent view, beautiful décor, modern style, high-quality linens, excellent toiletries, and top-notch amenities. It was fantastic. Improving the minibar temperature would be a welcome upgrade. The service was also first-class—everything you would expect from a five-star hotel. Unfortunately, the failure to resolve a guest’s issue prevents me from giving the rating this property could have easily earned.
閱讀更多
michael
商业
8.0
/10
15 幾週前評論
Expedia Group verified review
Conosco quest' albergo da quando era lo Sheraton, una grande differenza, secondo me non è più un 5 stelle, stanze pulite male personale delle pulizie rifanno il letto senza pulire la stanza, riempire il mini bar, cambiare gli asciugamani, non c'è un "vero ristorante" secondo me è un 4 stelle
Philippe
朋友和家人
6.0
/10
15 幾週前評論
Hotels.com verified review
Ein sehr schönes Hotel an bester Lage mit tolle moderne ruhige Zimmer. Leider funktioniert die Domotic nicht richtig und macht Lärm. Das ruiniert das Erlebnis und den Aufenthalt.
Konstantin
休闲 家庭
4.0
/10
15 幾週前評論
Expedia Group verified review
The hotel itself is great. Room configuration, size and amenities were amazing. However, the room was extremely dirty, housekeeping was poor. Concierge services could not be reached, housekeeping didn’t bother to check that the body wash was running put, floor was filthy, could have been at least vacuumed and cleaned. Overall, the issue with the hotel is the poor management / if there was good management and sufficient supervision, this would be a great place to stay, considering the luxury level and the top location. Unbelievable also that in the morning during checkout there was nobody to help with my luggage, as the shifts were changing so the girl behind the counter just nodded. At the price point I pay, this means that usually the customer is wealthy and knows what he wants, so the management and guest services offered was not acceptable. I don’t think I will ever stay again there; which is pity due to the location and history of the place. Next time it will be either Radisson or Intercontinental. I recommend to look elsewhere if you Re considering to book this hotel
閱讀更多
Katsiaryna
休闲 家庭
6.0
/10
16 幾週前評論
Expedia Group verified review
The hotel is beautiful, but AC didn’t work properly… it was crazy hot . No matter how I was lowering the temperature to low, it stayed on 25 C … the room 309 AC needs to be fixed
Philip
商务和休闲
10.0
/10
16 幾週前評論
Expedia Group verified review
Great value for money considering that this is one of the prime hotels in Sofia. Beautiful old building. Breakfast buffet was good. I got a nice bottle of champagne as an Expedia royal member.
Nevena
休闲
6.0
/10
16 幾週前評論
Expedia Group verified review
The room was not clean. In fact someone had drawn a smiley face in the dust above the tv. It also seemed that the sheets had not been changed as there was fit and debris under the made comforter.
Daniel
10.0
/10
16 幾週前評論
Expedia Group verified review
Cool building where
marcin
8.0
/10
16 幾週前評論
Expedia Group verified review
nice but no swimming pool
Sara
休闲 双人入住
8.0
/10
17 幾週前評論
Expedia Group verified review
Personale cordiale e disponibile.. preparatevi perché vi porteranno in camera la valigia chiedendo la mancia
Flemming
10.0
/10
17 幾週前評論
Hotels.com verified review
Dejligt sted tæt på alt i Sofia men mangler lidt på aften menu kortet. Men omkringliggende steder er gode
Daniel
10.0
/10
17 幾週前評論
Hotels.com verified review
In old Soviet era building but very modern and elegant room design. Quiet with very good windows. Very good breakfast
Patricia
4.0
/10
17 幾週前評論
Hotels.com verified review
Taxi drop off was a long walk on uneven surfaces. Lobby was very nice. Help at restaurant was bad. Server was very rude. Made us feel like we were bothering him by entering to have lunch. Wine bottle that we ordered had turned sour. Probibsky due to poor storage. Hotel room was akward with different level and hard to understand lighting. No fan in bathroom. Fitness was mediocre.
閱讀更多
每頁評論數
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整體評分與評論 Sofia Balkan Palace
Traveloka (1)
其他来源 (948)
8.4
非常好
來自 948 則評論
清洁度
8.2
客房舒适度
8.4
地点
10.0
服务和设施
8.4
排序方式
最相关
偏好設定
查看全部
旅行者評論 Sofia Balkan Palace
每頁評論數
20
40
热门评论
Kexin
朋友和家人
10.0
/10
33 幾週前評論
Hotels.com verified review
地理位置非常棒，健身房还有免费的水饮用，整体非常推荐
ChungCheng
10.0
/10
118 幾週前評論
Hotels.com verified review
Luxury with everything.
XIAOMING
8.0
/10
351 幾週前評論
Hotels.com verified review
酒店位置非常好，就在市中心，出酒店门左转就是步行街，右转就是地铁站，坐地铁直接就能到机场。索菲亚的著名景点都在离酒店不远的步行范围内，周围好多饭店。房间舒适，早餐丰盛，工作人员态度都不错，就是前台的几位冷冰冰的。可以说索菲亚最好的酒店啦。WI-FI老掉线，而且网速很慢。
Koo
6.0
/10
379 幾週前評論
Expedia Group verified review
由於航班關係，抵達旅館時間較晚。到達時已經下午九時半，辦理入住手續流程尚算順暢，很快拿到房間。踏進二樓其中一邊走廊，撲鼻而來的是霉味，令人十分反感。打開房門，房間燈光不足，很暗。我共訂了兩間房間，一間沒有冷氣，另一間只有兩盞燈，非吸煙房間卻充滿煙味。我們嘗試到前台反映情況並要求更換房間，但酒店只有一間房間可以更換，且更換過程令人惱怒：當我拿着前台所給的鎖咭到房間時，發現並不能開門，返回前台詢問，該職員才笑笑口的告知，他把房間弄錯了！態度就像跟你玩遊戲般快樂，試想想，如果我開門後才發現房內有人，是多糟的？
至於另一間房間，全間房間只有兩盞燈，廁所燈還是壞的！沒有房間換只好先住一晚，但那一夜真是前所未有的糟糕，冷氣聲音如雷，房間陰暗，充滿煙味，motel不如。第二天走到前台堅持換房，後面的三天才能安睡。
總結而言，該酒店除了地點，外觀外，真的和我認知的五星級酒店有很大的距離。建議大家不要入住二樓，實在太恐怖了。
另外，該酒店的house keeping很勤力，早上8時便會搞門兩下，直接開門入房打掃。要不是下了防盜鏈就更尷尬了。
閱讀更多
Saeed A
商业
6.0
/10
13 幾週前評論
Expedia Group verified review
No well organized
Atanas
8.0
/10
14 幾週前評論
Expedia Group verified review
Great location in city center
PHILIPPE
休闲
8.0
/10
14 幾週前評論
Expedia Group verified review
not a "palace", roughtly a "3star" range.
yoel
6.0
/10
15 幾週前評論
Hotels.com verified review
I’m truly sorry to rate this hotel only three stars, but I cannot give a higher score after staying three days and having to sleep with a fan in my room because the AC was not working properly. I reported the issue to the front desk three times, yet nothing was done. It was clear they were aware of the problem, as a cheap fan was already in the room upon my arrival, which did not match the comfort level of the rest of the accommodations. Aside from that, the hotel itself is gorgeous, and the location is perfect. The room appeared to have been recently renovated—spacious, with an excellent view, beautiful décor, modern style, high-quality linens, excellent toiletries, and top-notch amenities. It was fantastic. Improving the minibar temperature would be a welcome upgrade. The service was also first-class—everything you would expect from a five-star hotel. Unfortunately, the failure to resolve a guest’s issue prevents me from giving the rating this property could have easily earned.
閱讀更多
michael
商业
8.0
/10
15 幾週前評論
Expedia Group verified review
Conosco quest' albergo da quando era lo Sheraton, una grande differenza, secondo me non è più un 5 stelle, stanze pulite male personale delle pulizie rifanno il letto senza pulire la stanza, riempire il mini bar, cambiare gli asciugamani, non c'è un "vero ristorante" secondo me è un 4 stelle
Philippe
朋友和家人
6.0
/10
15 幾週前評論
Hotels.com verified review
Ein sehr schönes Hotel an bester Lage mit tolle moderne ruhige Zimmer. Leider funktioniert die Domotic nicht richtig und macht Lärm. Das ruiniert das Erlebnis und den Aufenthalt.
Konstantin
休闲 家庭
4.0
/10
15 幾週前評論
Expedia Group verified review
The hotel itself is great. Room configuration, size and amenities were amazing. However, the room was extremely dirty, housekeeping was poor. Concierge services could not be reached, housekeeping didn’t bother to check that the body wash was running put, floor was filthy, could have been at least vacuumed and cleaned. Overall, the issue with the hotel is the poor management / if there was good management and sufficient supervision, this would be a great place to stay, considering the luxury level and the top location. Unbelievable also that in the morning during checkout there was nobody to help with my luggage, as the shifts were changing so the girl behind the counter just nodded. At the price point I pay, this means that usually the customer is wealthy and knows what he wants, so the management and guest services offered was not acceptable. I don’t think I will ever stay again there; which is pity due to the location and history of the place. Next time it will be either Radisson or Intercontinental. I recommend to look elsewhere if you Re considering to book this hotel
閱讀更多
Katsiaryna
休闲 家庭
6.0
/10
16 幾週前評論
Expedia Group verified review
The hotel is beautiful, but AC didn’t work properly… it was crazy hot . No matter how I was lowering the temperature to low, it stayed on 25 C … the room 309 AC needs to be fixed
Philip
商务和休闲
10.0
/10
16 幾週前評論
Expedia Group verified review
Great value for money considering that this is one of the prime hotels in Sofia. Beautiful old building. Breakfast buffet was good. I got a nice bottle of champagne as an Expedia royal member.
Nevena
休闲
6.0
/10
16 幾週前評論
Expedia Group verified review
The room was not clean. In fact someone had drawn a smiley face in the dust above the tv. It also seemed that the sheets had not been changed as there was fit and debris under the made comforter.
Daniel
10.0
/10
16 幾週前評論
Expedia Group verified review
Cool building where
marcin
8.0
/10
16 幾週前評論
Expedia Group verified review
nice but no swimming pool
Sara
休闲 双人入住
8.0
/10
17 幾週前評論
Expedia Group verified review
Personale cordiale e disponibile.. preparatevi perché vi porteranno in camera la valigia chiedendo la mancia
Flemming
10.0
/10
17 幾週前評論
Hotels.com verified review
Dejligt sted tæt på alt i Sofia men mangler lidt på aften menu kortet. Men omkringliggende steder er gode
Daniel
10.0
/10
17 幾週前評論
Hotels.com verified review
In old Soviet era building but very modern and elegant room design. Quiet with very good windows. Very good breakfast
Patricia
4.0
/10
17 幾週前評論
Hotels.com verified review
Taxi drop off was a long walk on uneven surfaces. Lobby was very nice. Help at restaurant was bad. Server was very rude. Made us feel like we were bothering him by entering to have lunch. Wine bottle that we ordered had turned sour. Probibsky due to poor storage. Hotel room was akward with different level and hard to understand lighting. No fan in bathroom. Fitness was mediocre.
閱讀更多
每頁評論數
20
40