Sofia Balkan Palace

酒店
8.4
/10
非常好
949个评论

客人对住宿的评价

Nils
10.0
/ 10
Perfekt beliggenhed specielt hvis du vil udforske centrum. Dejligt hotel med charme og flot interiør. En del støj fra nærliggende vej grundet belægningen, men det er eneste kritikpunkt. Jeg fik meget for pengene.
查看翻譯
Kalen
10.0
/ 10
Perfect location in centre of Sofia within walking distance to everything. Only drawback is there is no official parking & drop-off area which was inconvenient. The property itself is wonderful with newly renovated modern rooms and smart features. Breakfast is wonderful and would recommend. We did not try the lunch/dinner options.
查看翻譯
georgio
10.0
/ 10
The Sofia Balkan Palace Hotel offers a refined and comfortable stay in an unbeatable central location. The rooms are spacious, impeccably clean, and feature a stylish shower room that adds a touch of luxury. Staff are warm and welcoming, contributing to a pleasant overall experience. While the breakfast buffet could benefit from more variety—especially in drink options—the hotel’s elegance and convenience more than make up for it. I’d confidently rate it 4 out of 5 and recommend it to anyone visiting Sofia.
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在該地區
查看地圖
5 Sveta Nedelya Square, Sofia-Grad, Bulgaria, 1000

主要設施

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餐厅
24 小时前台
WiFi
电梯
Staying at Sofia Balkan Palace is a good choice when you are visiting Sofia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Sofia Balkan Palace周圍有什麼

5 Sveta Nedelya Square, Sofia-Grad, Bulgaria, 1000
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其他 Sofia Balkan Palace
其他 2 Sofia Balkan Palace

了解更多關於Sofia Balkan Palace

Location


Staying at Sofia Balkan Palace is a good choice when you are visiting Sofia.

About Sofia Balkan Palace

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sofia Balkan Palace exclusively for you.

Sofia Balkan Palace is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sofia Balkan Palace.

Sofia Balkan Palace所有設施

其他 Sofia Balkan Palace
其他

公共設施

  • 其他
  • 咖啡廳
  • 電梯
  • 餐廳
  • 無菸區
  • 保險箱

飯店服務

  • 洗衣服務
  • 旅遊服務
  • 婚禮服務
  • 行李寄存
  • 24 小時前台接待
  • 服務台

商務設施

  • 會議設施
  • 會議室
  • 會議中心
  • 商務中心
  • 會議室

要做的事情

  • 商店
  • 花園
  • 商店

一般的

  • 停車處
  • 舞廳
  • 停車場(另收費)

附近設施

  • 紀念品商店
  • 美髮沙龍
  • 自動櫃員機/銀行服務

食物和飲料

  • 酒吧
  • 早餐

連接性

  • 局域網互聯網
  • 免費 WiFi

接駁車服務

  • 機場接送(收費)

體育和娛樂

  • 健身中心

Sofia Balkan Palace住宿政策及一般資訊

重要提示
計劃在入住時間以外入住(例如清晨或深夜)?您可以直接與住宿安排!
  • Fee for full breakfast: approximately EUR 23.00 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
  • Self parking fee: EUR 31.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 1.53 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Google Pay and Apple Pay
  • This property uses a grey water recycling system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 15

入住/退房時間

入住:
15:00 - 00:00
退房
前 12:00
酒店政策尚未公佈。

一般資訊

熱門設施
餐厅, 24 小时前台, WiFi, 电梯
入住/退房時間
从 15:00 - 00:00 - 到 12:00
早餐供應狀況
是的,酒店有提供早餐的房間
Sofia Balkan Palace的可用房間
241
在Sofia Balkan Palace的樓層數
6
另一設施在Sofia Balkan Palace
其他, 咖啡廳, 電梯, 餐廳, 無菸區

Sofia Balkan Palace常見問題

在Sofia Balkan Palace有哪些可用設施?
這裡有頂級設施Sofia Balkan Palace例如餐厅, 24 小时前台, WiFi, 电梯 .(有些可能需要額外收費)
正常入住和退房時間是Sofia Balkan Palace?
在Sofia Balkan Palace的標準入住時間從15:00 - 00:00開始最晚退房時間為前 12:00
Sofia Balkan Palace提供早餐嗎?
是的,Sofia Balkan Palace提供早餐。但您需要選擇含早餐的房型,如果您預定不含早餐的房型則需額外付費。
What is the star rating of Sofia Balkan Palace?
Sofia Balkan Palace is a 5.0-star hotel.
How many floors does Sofia Balkan Palace have?
Sofia Balkan Palace has 6 floors.
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更多其他客人的評論Sofia Balkan Palace

整體評分與評論 Sofia Balkan Palace

Traveloka (1)
其他来源 (948)
8.4
非常好
來自 948 則評論
清洁度

8.2

客房舒适度

8.4

地点

10.0

服务和设施

8.4

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Sofia Balkan Palace

每頁評論數
20
40
热门评论
Kexin
icon-朋友和家人
朋友和家人
10.0
/10
34 幾週前評論

Hotels.com verified review

地理位置非常棒,健身房还有免费的水饮用,整体非常推荐
ChungCheng
10.0
/10
120 幾週前評論

Hotels.com verified review

Luxury with everything.
XIAOMING
8.0
/10
353 幾週前評論

Hotels.com verified review

酒店位置非常好,就在市中心,出酒店门左转就是步行街,右转就是地铁站,坐地铁直接就能到机场。索菲亚的著名景点都在离酒店不远的步行范围内,周围好多饭店。房间舒适,早餐丰盛,工作人员态度都不错,就是前台的几位冷冰冰的。可以说索菲亚最好的酒店啦。WI-FI老掉线,而且网速很慢。
Koo
6.0
/10
381 幾週前評論

Expedia Group verified review

由於航班關係,抵達旅館時間較晚。到達時已經下午九時半,辦理入住手續流程尚算順暢,很快拿到房間。踏進二樓其中一邊走廊,撲鼻而來的是霉味,令人十分反感。打開房門,房間燈光不足,很暗。我共訂了兩間房間,一間沒有冷氣,另一間只有兩盞燈,非吸煙房間卻充滿煙味。我們嘗試到前台反映情況並要求更換房間,但酒店只有一間房間可以更換,且更換過程令人惱怒:當我拿着前台所給的鎖咭到房間時,發現並不能開門,返回前台詢問,該職員才笑笑口的告知,他把房間弄錯了!態度就像跟你玩遊戲般快樂,試想想,如果我開門後才發現房內有人,是多糟的? 至於另一間房間,全間房間只有兩盞燈,廁所燈還是壞的!沒有房間換只好先住一晚,但那一夜真是前所未有的糟糕,冷氣聲音如雷,房間陰暗,充滿煙味,motel不如。第二天走到前台堅持換房,後面的三天才能安睡。 總結而言,該酒店除了地點,外觀外,真的和我認知的五星級酒店有很大的距離。建議大家不要入住二樓,實在太恐怖了。 另外,該酒店的house keeping很勤力,早上8時便會搞門兩下,直接開門入房打掃。要不是下了防盜鏈就更尷尬了。
閱讀更多
Nils
icon-商业
商业
10.0
/10
13 幾週前評論

Hotels.com verified review

Perfekt beliggenhed specielt hvis du vil udforske centrum. Dejligt hotel med charme og flot interiør. En del støj fra nærliggende vej grundet belægningen, men det er eneste kritikpunkt. Jeg fik meget for pengene.
sheldon
10.0
/10
13 幾週前評論

Expedia Group verified review

Great experience
Inmaculada
10.0
/10
14 幾週前評論

Hotels.com verified review

La limpieza de las habitaciones habría que mejorarla bastante
Simone
icon-休闲 亲子同住
休闲 亲子同住
8.0
/10
14 幾週前評論

Expedia Group verified review

Posizione ottimale a pochi passinda tutte le attrazioni di Sofia. Palazzo molto bello ed elegante.
Jeff
icon-商业 双人入住
商业 双人入住
8.0
/10
14 幾週前評論

Expedia Group verified review

Good hotel on one of yhe main shopping streets
Leyla
2.0
/10
14 幾週前評論

Hotels.com verified review

After check in I didn’t find a single hand towel for 2 days staying( just 2 big shower towels), no hear dryer, dirty cups from morning coffee and tea have been left in the room for 2 days. The worth thing is that my face massager which I have left on the bathroom’s ’ top I didn’t find yesterday afternoon, just a bag was left. Today during check out I did a complain at the reception, but in general that’s it shud not be happened. I didn’t know that I have to lock up my personal face care in my bag. I left my email address and phone number at the reception. Kind regards Leyla
閱讀更多
Kalen
icon-休闲 家庭
休闲 家庭
10.0
/10
14 幾週前評論

Expedia Group verified review

Perfect location in centre of Sofia within walking distance to everything. Only drawback is there is no official parking & drop-off area which was inconvenient. The property itself is wonderful with newly renovated modern rooms and smart features. Breakfast is wonderful and would recommend. We did not try the lunch/dinner options.
閱讀更多
georgio
10.0
/10
14 幾週前評論

Expedia Group verified review

The Sofia Balkan Palace Hotel offers a refined and comfortable stay in an unbeatable central location. The rooms are spacious, impeccably clean, and feature a stylish shower room that adds a touch of luxury. Staff are warm and welcoming, contributing to a pleasant overall experience. While the breakfast buffet could benefit from more variety—especially in drink options—the hotel’s elegance and convenience more than make up for it. I’d confidently rate it 4 out of 5 and recommend it to anyone visiting Sofia.
閱讀更多
Saeed A
icon-商业
商业
6.0
/10
15 幾週前評論

Expedia Group verified review

No well organized
Atanas
8.0
/10
16 幾週前評論

Expedia Group verified review

Great location in city center
PHILIPPE
icon-休闲
休闲
8.0
/10
16 幾週前評論

Expedia Group verified review

not a "palace", roughtly a "3star" range.
yoel
6.0
/10
16 幾週前評論

Hotels.com verified review

I’m truly sorry to rate this hotel only three stars, but I cannot give a higher score after staying three days and having to sleep with a fan in my room because the AC was not working properly. I reported the issue to the front desk three times, yet nothing was done. It was clear they were aware of the problem, as a cheap fan was already in the room upon my arrival, which did not match the comfort level of the rest of the accommodations. Aside from that, the hotel itself is gorgeous, and the location is perfect. The room appeared to have been recently renovated—spacious, with an excellent view, beautiful décor, modern style, high-quality linens, excellent toiletries, and top-notch amenities. It was fantastic. Improving the minibar temperature would be a welcome upgrade. The service was also first-class—everything you would expect from a five-star hotel. Unfortunately, the failure to resolve a guest’s issue prevents me from giving the rating this property could have easily earned.
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michael
icon-商业
商业
8.0
/10
17 幾週前評論

Expedia Group verified review

Conosco quest' albergo da quando era lo Sheraton, una grande differenza, secondo me non è più un 5 stelle, stanze pulite male personale delle pulizie rifanno il letto senza pulire la stanza, riempire il mini bar, cambiare gli asciugamani, non c'è un "vero ristorante" secondo me è un 4 stelle
Philippe
icon-朋友和家人
朋友和家人
6.0
/10
17 幾週前評論

Hotels.com verified review

Ein sehr schönes Hotel an bester Lage mit tolle moderne ruhige Zimmer. Leider funktioniert die Domotic nicht richtig und macht Lärm. Das ruiniert das Erlebnis und den Aufenthalt.
Konstantin
icon-休闲 家庭
休闲 家庭
4.0
/10
17 幾週前評論

Expedia Group verified review

The hotel itself is great. Room configuration, size and amenities were amazing. However, the room was extremely dirty, housekeeping was poor. Concierge services could not be reached, housekeeping didn’t bother to check that the body wash was running put, floor was filthy, could have been at least vacuumed and cleaned. Overall, the issue with the hotel is the poor management / if there was good management and sufficient supervision, this would be a great place to stay, considering the luxury level and the top location. Unbelievable also that in the morning during checkout there was nobody to help with my luggage, as the shifts were changing so the girl behind the counter just nodded. At the price point I pay, this means that usually the customer is wealthy and knows what he wants, so the management and guest services offered was not acceptable. I don’t think I will ever stay again there; which is pity due to the location and history of the place. Next time it will be either Radisson or Intercontinental. I recommend to look elsewhere if you Re considering to book this hotel
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Katsiaryna
icon-休闲 家庭
休闲 家庭
6.0
/10
17 幾週前評論

Expedia Group verified review

The hotel is beautiful, but AC didn’t work properly… it was crazy hot . No matter how I was lowering the temperature to low, it stayed on 25 C … the room 309 AC needs to be fixed
每頁評論數
20
40

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其他 4 Sofia Balkan Palace

免責聲明

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整體評分與評論 Sofia Balkan Palace

Traveloka (1)
其他来源 (948)
8.4
非常好
來自 948 則評論
清洁度

8.2

客房舒适度

8.4

地点

10.0

服务和设施

8.4

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Sofia Balkan Palace

每頁評論數
20
40
热门评论
Kexin
icon-朋友和家人
朋友和家人
10.0
/10
34 幾週前評論

Hotels.com verified review

地理位置非常棒,健身房还有免费的水饮用,整体非常推荐
ChungCheng
10.0
/10
120 幾週前評論

Hotels.com verified review

Luxury with everything.
XIAOMING
8.0
/10
353 幾週前評論

Hotels.com verified review

酒店位置非常好,就在市中心,出酒店门左转就是步行街,右转就是地铁站,坐地铁直接就能到机场。索菲亚的著名景点都在离酒店不远的步行范围内,周围好多饭店。房间舒适,早餐丰盛,工作人员态度都不错,就是前台的几位冷冰冰的。可以说索菲亚最好的酒店啦。WI-FI老掉线,而且网速很慢。
Koo
6.0
/10
381 幾週前評論

Expedia Group verified review

由於航班關係,抵達旅館時間較晚。到達時已經下午九時半,辦理入住手續流程尚算順暢,很快拿到房間。踏進二樓其中一邊走廊,撲鼻而來的是霉味,令人十分反感。打開房門,房間燈光不足,很暗。我共訂了兩間房間,一間沒有冷氣,另一間只有兩盞燈,非吸煙房間卻充滿煙味。我們嘗試到前台反映情況並要求更換房間,但酒店只有一間房間可以更換,且更換過程令人惱怒:當我拿着前台所給的鎖咭到房間時,發現並不能開門,返回前台詢問,該職員才笑笑口的告知,他把房間弄錯了!態度就像跟你玩遊戲般快樂,試想想,如果我開門後才發現房內有人,是多糟的? 至於另一間房間,全間房間只有兩盞燈,廁所燈還是壞的!沒有房間換只好先住一晚,但那一夜真是前所未有的糟糕,冷氣聲音如雷,房間陰暗,充滿煙味,motel不如。第二天走到前台堅持換房,後面的三天才能安睡。 總結而言,該酒店除了地點,外觀外,真的和我認知的五星級酒店有很大的距離。建議大家不要入住二樓,實在太恐怖了。 另外,該酒店的house keeping很勤力,早上8時便會搞門兩下,直接開門入房打掃。要不是下了防盜鏈就更尷尬了。
閱讀更多
Nils
icon-商业
商业
10.0
/10
13 幾週前評論

Hotels.com verified review

Perfekt beliggenhed specielt hvis du vil udforske centrum. Dejligt hotel med charme og flot interiør. En del støj fra nærliggende vej grundet belægningen, men det er eneste kritikpunkt. Jeg fik meget for pengene.
sheldon
10.0
/10
13 幾週前評論

Expedia Group verified review

Great experience
Inmaculada
10.0
/10
14 幾週前評論

Hotels.com verified review

La limpieza de las habitaciones habría que mejorarla bastante
Simone
icon-休闲 亲子同住
休闲 亲子同住
8.0
/10
14 幾週前評論

Expedia Group verified review

Posizione ottimale a pochi passinda tutte le attrazioni di Sofia. Palazzo molto bello ed elegante.
Jeff
icon-商业 双人入住
商业 双人入住
8.0
/10
14 幾週前評論

Expedia Group verified review

Good hotel on one of yhe main shopping streets
Leyla
2.0
/10
14 幾週前評論

Hotels.com verified review

After check in I didn’t find a single hand towel for 2 days staying( just 2 big shower towels), no hear dryer, dirty cups from morning coffee and tea have been left in the room for 2 days. The worth thing is that my face massager which I have left on the bathroom’s ’ top I didn’t find yesterday afternoon, just a bag was left. Today during check out I did a complain at the reception, but in general that’s it shud not be happened. I didn’t know that I have to lock up my personal face care in my bag. I left my email address and phone number at the reception. Kind regards Leyla
閱讀更多
Kalen
icon-休闲 家庭
休闲 家庭
10.0
/10
14 幾週前評論

Expedia Group verified review

Perfect location in centre of Sofia within walking distance to everything. Only drawback is there is no official parking & drop-off area which was inconvenient. The property itself is wonderful with newly renovated modern rooms and smart features. Breakfast is wonderful and would recommend. We did not try the lunch/dinner options.
閱讀更多
georgio
10.0
/10
14 幾週前評論

Expedia Group verified review

The Sofia Balkan Palace Hotel offers a refined and comfortable stay in an unbeatable central location. The rooms are spacious, impeccably clean, and feature a stylish shower room that adds a touch of luxury. Staff are warm and welcoming, contributing to a pleasant overall experience. While the breakfast buffet could benefit from more variety—especially in drink options—the hotel’s elegance and convenience more than make up for it. I’d confidently rate it 4 out of 5 and recommend it to anyone visiting Sofia.
閱讀更多
Saeed A
icon-商业
商业
6.0
/10
15 幾週前評論

Expedia Group verified review

No well organized
Atanas
8.0
/10
16 幾週前評論

Expedia Group verified review

Great location in city center
PHILIPPE
icon-休闲
休闲
8.0
/10
16 幾週前評論

Expedia Group verified review

not a "palace", roughtly a "3star" range.
yoel
6.0
/10
16 幾週前評論

Hotels.com verified review

I’m truly sorry to rate this hotel only three stars, but I cannot give a higher score after staying three days and having to sleep with a fan in my room because the AC was not working properly. I reported the issue to the front desk three times, yet nothing was done. It was clear they were aware of the problem, as a cheap fan was already in the room upon my arrival, which did not match the comfort level of the rest of the accommodations. Aside from that, the hotel itself is gorgeous, and the location is perfect. The room appeared to have been recently renovated—spacious, with an excellent view, beautiful décor, modern style, high-quality linens, excellent toiletries, and top-notch amenities. It was fantastic. Improving the minibar temperature would be a welcome upgrade. The service was also first-class—everything you would expect from a five-star hotel. Unfortunately, the failure to resolve a guest’s issue prevents me from giving the rating this property could have easily earned.
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michael
icon-商业
商业
8.0
/10
17 幾週前評論

Expedia Group verified review

Conosco quest' albergo da quando era lo Sheraton, una grande differenza, secondo me non è più un 5 stelle, stanze pulite male personale delle pulizie rifanno il letto senza pulire la stanza, riempire il mini bar, cambiare gli asciugamani, non c'è un "vero ristorante" secondo me è un 4 stelle
Philippe
icon-朋友和家人
朋友和家人
6.0
/10
17 幾週前評論

Hotels.com verified review

Ein sehr schönes Hotel an bester Lage mit tolle moderne ruhige Zimmer. Leider funktioniert die Domotic nicht richtig und macht Lärm. Das ruiniert das Erlebnis und den Aufenthalt.
Konstantin
icon-休闲 家庭
休闲 家庭
4.0
/10
17 幾週前評論

Expedia Group verified review

The hotel itself is great. Room configuration, size and amenities were amazing. However, the room was extremely dirty, housekeeping was poor. Concierge services could not be reached, housekeeping didn’t bother to check that the body wash was running put, floor was filthy, could have been at least vacuumed and cleaned. Overall, the issue with the hotel is the poor management / if there was good management and sufficient supervision, this would be a great place to stay, considering the luxury level and the top location. Unbelievable also that in the morning during checkout there was nobody to help with my luggage, as the shifts were changing so the girl behind the counter just nodded. At the price point I pay, this means that usually the customer is wealthy and knows what he wants, so the management and guest services offered was not acceptable. I don’t think I will ever stay again there; which is pity due to the location and history of the place. Next time it will be either Radisson or Intercontinental. I recommend to look elsewhere if you Re considering to book this hotel
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Katsiaryna
icon-休闲 家庭
休闲 家庭
6.0
/10
17 幾週前評論

Expedia Group verified review

The hotel is beautiful, but AC didn’t work properly… it was crazy hot . No matter how I was lowering the temperature to low, it stayed on 25 C … the room 309 AC needs to be fixed
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