Best Western Plus Gatineau-Ottawa Downtown

Hotels
7.4
/10
Pleasant
944 reviews

What Guests Say About Their Stay

jack
10.0
/ 10
I stayed at this hotel many times and it is great for mu business... only 2 minutes drive to downtown Ottawa....
In the Area
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131 Rue Laurier, Outaouais, Québec, Canada, J8X3W3

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Best Western Plus Gatineau-Ottawa Downtown is a hotel in a good neighborhood, which is located at Outaouais. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Plus Gatineau-Ottawa Downtown

131 Rue Laurier, Outaouais, Québec, Canada, J8X3W3
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Discover More About Best Western Plus Gatineau-Ottawa Downtown

Location


Best Western Plus Gatineau-Ottawa Downtown is a hotel in a good neighborhood, which is located at Outaouais.

About Best Western Plus Gatineau-Ottawa Downtown

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Best Western Plus Gatineau-Ottawa Downtown.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Best Western Plus Gatineau-Ottawa Downtown is the right place to stay.

All facilities in Best Western Plus Gatineau-Ottawa Downtown

Others Best Western Plus Gatineau-Ottawa Downtown
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms

General

  • Parking
  • Swimming pool
  • Fireplace in lobby
  • Banquet

Public Facilities

  • Others
  • Elevator
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Indoor pool
  • Pool sun loungers

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Best Western Plus Gatineau-Ottawa Downtown

Important Note
  • Fee for full breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Plus Gatineau-Ottawa Downtown
133
Number of floors in Best Western Plus Gatineau-Ottawa Downtown
9
Another facilities in Best Western Plus Gatineau-Ottawa Downtown
Laundry service, Tours, Multilingual staff, Luggage storage, Express check-out

Frequently asked question in Best Western Plus Gatineau-Ottawa Downtown

What are available facilities at Best Western Plus Gatineau-Ottawa Downtown?
There are top facilites at Best Western Plus Gatineau-Ottawa Downtown such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Plus Gatineau-Ottawa Downtown?
The standard check-in time at Best Western Plus Gatineau-Ottawa Downtown is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Best Western Plus Gatineau-Ottawa Downtown provide breakfast?
Yes, Best Western Plus Gatineau-Ottawa Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Plus Gatineau-Ottawa Downtown?
Best Western Plus Gatineau-Ottawa Downtown is a 3.0-star hotel.
How many floors does Best Western Plus Gatineau-Ottawa Downtown have?
Best Western Plus Gatineau-Ottawa Downtown has 9 floors.
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More Reviews from Other Guests in Best Western Plus Gatineau-Ottawa Downtown

7.4
Pleasant
From 944 reviews
Cleanliness

7.6

Room Comfort

8.0

Service and Facilites

8.0

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Traveler Reviews Best Western Plus Gatineau-Ottawa Downtown

Number of reviews per page
20
40
Top reviews
shah
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I had a very disappointing stay at this hotel. The washroom had a serious flushing problem. Additionally, the air conditioning was not working, making the room extremely uncomfortable, especially in the heat. Overall, the maintenance and comfort level of the hotel were far below expectations. I would not recommend staying here until these basic issues are properly addressed. I checked in around mid night and they gave me parking 3 to park but in the morning that parking lot filled by the construction cars, my car got scratch as well.
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CHUAN
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Front desk staff EI-Meludi very professional and efficient upon check in and patiently answer questions despite of he was just done his shift at 23:00 when I checked in.
Cynthia
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good location. But the property is old and very basic.
Eha
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great view of the river and Ottawa shoreline
Oluchukwu
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Safe neighborhood
Monica-Lynn
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was fine for what we needed but the hotel is showing its age. Parking is a nightmare and limited.
Jean
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The receptionist was very welcoming.
Linda
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely spot. Nice pool.
Nisa
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Strong smell.
Bahareh
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean. But , very cheap. Had to argee to get like 2 bottle of water for the bedroom. Coffe machin in rhe lobby was broken. The on the room barley worked
Marcelle
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We waited in the lobby from 4.00 (we were there at 3.00) to 5.15 pm to have our room supposedly because of staff shortage
Verified traveler
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We arrived at 3:30 and the room was not ready. I understand that check in is at 4:00. We left the property and came back at 5:30. When we arrived we were given an extremely small room, there was a very unpleasant odour, stains on the carpet in numerous places in the room and windows were filthy. The room was so small I doubt there was two feet between the bed and dresser. We were extremely disappointed considering we paid $333.28 for the night. Definitely not the room we selected online and paid for. They could not change us rooms as the hotel was full. We then wanted to change hotels and they would not honour the change as per their cancellation policy. As it was a long weekend I know prices are inflated but this was beyond belief price gouging for the room we received. Never again!
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Vicki
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was in a great spot just across the bridge from Ottawa. It was nice to be able to spend the day in the hustle and bustle of the city but then come back to peace and quiet.
Rocky
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The poor parking caused us issues at night trying to find somewhere to park. We ended up being told to park as close to the building as we could. We had to be swapped to another room due to poor air conditioning. The second room had similar issues. Could not get the temperature to drop lower then 20.5. Definitely an issue for us.
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Juan Carlos
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent service
Magali
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Definitely will be coming back, everyone was so nice, helpful and friendly!
Tiffany
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Ended up coming here after a nightmare experience at a different hotel. One of the elevators went out of service (creating a jam packed ride with four guests, a staff member and his giant laundry cart) and the pool filtration system was definitely not functioning optimally but the stay was still pleasant. Front desk staff were all very friendly and kind to deal with and the room itself was clean and cozy!
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Jianfeng
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Rooms were not all ready when we arrived, and waited until 5pm got all rooms, but one of the rooms was not cleaned, we had to change again. Overall it was ok
Oksana
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hello, our stay was awful. I've never had such a terrible experience. The group of teenagers were running around all over the hotel till 11:40pm. We called to reception and asked to stop this mess as we couldn't sleep. The reception person didn't help. They even didn't come to our floor. Next time we went downstairs to complain to reception in person. But again they didn't help us, nobody came to our floor or to our room to solve this situation. Finally, we contacted the group guardian of these kids with a warning to call the police.
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Kathleen
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stayed 4 nights and They said they’d call when Restaurant was closed for renovations. Only 1 elevator worked, ran out of coffee for 2 days there. Chrome or Netflix didn’t work with wifii. Parking limited. They said they would call when room was available and they didn’t. They never answered phone when tried calling down for a wake up.
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.