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Empire Suites
Hotels
6.3
/10
Pleasant
512 reviews
What Guests Say About Their Stay
Alex
10.0
/ 10
I had to wait until 4 pm to get the room, but they were kind and kept my luggage.Breakfast is free but it's really bad... they have very little variety, they put out very little food and people have to wait for it to be refilled.
Michael
10.0
/ 10
Everything was great… Nice location, convenient for all kinds of sightseeing eating out and having drinks. Hotel was nice, clean, comfy, and the advance check-in made things even easier.
Suzie
10.0
/ 10
The hotel was well kept. The room was very nice with a beautiful bathroom. The hotel and rooms were very nice.
The only flaw is the staff didn't know where to go eat a smoked meat sandwhich.
In the Area
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1606 Rue Saint-Hubert, Downtown Montréal, Montréal, Québec, Canada, H2L 3Z3
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Empire Suites
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Per room per night (excl. taxes & fees)
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Empire Suites Address: Map & Location
1606 Rue Saint-Hubert, Downtown Montréal, Montréal, Québec, Canada, H2L 3Z3
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Location
Empire Suites is located in area / city Le Plateau-Mont-Royal.
About Empire Suites
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Empire Suites is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Empire Suites is the right place to stay.
All facilities in Empire Suites
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Banquet
- Microwave (shared)
- Fireplace in lobby
- Parking (surcharge)
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Business Facilities
- Conference room
- Business center
- Conference rooms
- Computer station
Food and Drinks
- Breakfast
- Cantonese breakfast
Things to Do
- Library
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Empire Suites
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Self parking fee: CAD 45 per day (in/out privileges)
- Rollaway bed fee: CAD 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of CAD 250 will be collected before check-in.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Empire Suites | 75 |
Another facilities in Empire Suites | Laundry service, Tours, Luggage storage, Multilingual staff, 24-hour Receptionist |
Frequently asked question in Empire Suites
What are available facilities at Empire Suites?
There are top facilites at Empire Suites such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Empire Suites?
Check-in time at Empire Suites is staring from 16:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Empire Suites provide breakfast?
Yes, Empire Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Empire Suites?
Empire Suites is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Empire Suites?
Empire Suites has 75 rooms in total.
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More Reviews from Other Guests in Empire Suites
Traveloka (1)
Other sources (511)
6.2
Pleasant
From 511 reviews
Cleanliness
6.8
Room Comfort
6.6
Service and Facilites
6.4
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Traveler Reviews Empire Suites
Number of reviews per page
20
40
Top reviews
Katiana
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Everything is good
Alex
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
I had to wait until 4 pm to get the room, but they were kind and kept my luggage.Breakfast is free but it's really bad... they have very little variety, they put out very little food and people have to wait for it to be refilled.
Mélanie
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Dans le lobby il y avait des détritus sous les chaises et des gouttes d'eau coulait du plafond / tuyau quelqu'un pouvait glisser et tomber. Dans la chambre La salle de bain moyennement propre des cheveux dans le bain, le coin des murs pas parfaitement nettoyé. Sinon les lits / literies nous semblais propre
Jefferson Filbert
Leisure with Friends
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel and room was okay. It's just I got a queen bed with sofa bed room instead of a double queen bed I have ordered through Expedia. My receipts show that I should receive a double queen bed room, yet the hotel claims that this is what they have in their system and that there's nothing they can do. I tried contacting Expedia, I am super disappointed. Although the agents respond fast, they don't offer any meaningful solution. Heck, they can't even contact the hotel (might be hotel's fault, but atp I am pissed). So 1 star!
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Cyril
Business and Leisure
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
There were mice in our room. And the staff was extremly rude and did not want to change us of room. We had to change hotel. I never write review but this time people should know where they are going to.
stephen
Friends and Family
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Horrible service no cleaning and very rude
Vaun
Leisure
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I took the hefty King Suite and it was terrible. The air conditioning system is dirty and spewing microbes, it’s making loud noises all night. The wall had a littéral hole in it near the air conditioning. The room had broken fourniture and the floor was all carpet so I can let you imagine how dirty it is.
The served food in the morning is bread and coffee. No eggs, no vegetables. Just cereals and some juice.
I know the hotel is cheap and near downtown but you will pay the difference in other ways. Don’t bother with this one.
I took 3 days but after 2 nights I had to leave early because I got a fever. On top of that they did not reimburse my 250$ deposit . Got screwed big time …
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Nanci Fabiola
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
camas excelentes, ubicación perfecta a una cuadra de estación de metro. el olor de habitaciones muy feo a mucha humedad, aire acondicionado no se puede graduar y lo peor que tienen es el desayuno que ofrecen es pan y jugo de caja.. mejor no lo ofrezcan. en la recepción no ayudan mucho
Michael
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Everything was great… Nice location, convenient for all kinds of sightseeing eating out and having drinks. Hotel was nice, clean, comfy, and the advance check-in made things even easier.
Franz
Business
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great price for downtown Montreal and clean and comfortable
Surinder
Leisure Family
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It took almost 45 minutes to check-in. Online Checkin didn’t work. Front staff was very rude when asked for assistance. Dirty curtains with food on it. No additional shampoo, conditioner or hand soaps received even when we stayed for more than one night. Small elevator that takes forever to arrive. Elevator was very dirty and smelled. Never staying here again. I don’t normally do any reviews but this place needed one.
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Pedro Gabriel
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very good
Suzie
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The hotel was well kept. The room was very nice with a beautiful bathroom. The hotel and rooms were very nice.
The only flaw is the staff didn't know where to go eat a smoked meat sandwhich.
Anghela
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Paid an extra $50 for breakfast which was not worth the cost. All they had was toast, pancakes, cereal & coffee.
Paid my deposit in cash and they didn't have change for me until the next day.
The location was central but there is a lot of construction taking place so I would advise booking outside of neighbourhood.
Ramon
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
For the room and price is ok but the breakfast included is not
octavio
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Slow to check in, elevator issues resolved in a few hours, breakfast very basic but enough to start the day.
Location is great near bus depot and metro line but outside the old Montreal
Room is clean and bathroom working very well.
Salim
Leisure with Friends
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Parking lot was terrible, you have better space outside if you want to park. Front desk workers were pretty rude and not helpful. We had asked for extra toilet paper and it took them more than 2 hours to bring it to our room. The included breakfast that comes with the room was not good and the pancakes were very undercooked.
Jay
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great place, and stay. Very limited breakfast. Great location but surrounded by homeless people. Have to be careful when you go out and about
Peter
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great stay. Good position in city for sightseeing. Carparking. Breakfast included.
George
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Short staffed poor service, disappointing breakfast no fruit, no eggs, no bacon. The hotel was clean.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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