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Fairmont Chateau Laurier
Hotels
8.7
/10
Very Good
2,108 reviews
What Guests Say About Their Stay
Megg
10.0
/ 10
The Château Laurier is a hotel. I choose to stay in almost every time I am in Ottawa. The location is perfect for business and pleasure. The hotel staff aim to please.
This trip as we were travelling as a couple, we upgraded our suite to provide a little more room and a beautiful view of the parliament buildings
The hotel bar makes fantastic cocktails, and the bartenders love to create for you
Although I did not go to the buffet breakfast this time, I typically indulge one morning as it is delicious and provide so many options.
The pool is great for swimming laps, but leaves a little something to be desired compared to other Fairmont hotel pools.
I am already looking forward to my next trip to Ottawa and my stay at the Château Laurier.
Steve
10.0
/ 10
Beautiful hotel in a great spot! Definitely recommend this for tourists/visitors.
MERVYN
10.0
/ 10
Would recommend it to anyone. The ambiance, the staff, the food.. was excellent
In the Area
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1 Rideau St, Ottawa, Ontario, Canada, K1N 8S7
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Fairmont Chateau Laurier
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Fairmont Chateau Laurier Address: Map & Location
1 Rideau St, Ottawa, Ontario, Canada, K1N 8S7
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Discover More About Fairmont Chateau Laurier
Location
Fairmont Chateau Laurier is a hotel in a good neighborhood, which is located at Ottawa.
About Fairmont Chateau Laurier
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Fairmont Chateau Laurier exclusively for you.
Fairmont Chateau Laurier is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Fairmont Chateau Laurier.
All facilities in Fairmont Chateau Laurier
Others
Hotel Services
- Laundry service
- Multilingual staff
- Express check-in
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Things to Do
- Indoor pool
- Garden
- Spa
General
- Parking
- Banquet
- Ballroom
Business Facilities
- Meeting rooms
- Business center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
Nearby Facilities
- Souvenir shop
- ATM/Banking
Transportation
- Valet parking (surcharge)
Connectivity
- WiFi (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Fairmont Chateau Laurier
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately CAD 42 per person
- Fee for in-room wireless internet: CAD 15.76 per day (rates may vary)
- Fee for in-room wired internet: CAD 15.76 per night (rates may vary)
- Fee for wireless internet in public areas: CAD 15.76 per night (rates may vary)
- Uncovered valet parking fee: CAD 67.80 per day (in/out privileges)
- Pet fee: CAD 60 per accommodation, per stay
- Service animals are exempt from fees
- In-room microwave fee: CAD 25 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The following facilities are closed seasonally each year. They will be closed from January 23 to January 31:
- Swimming pool
Hotel only accepts guests with minimum age of 19
Check-in/Check-out Time
Check-in:
16:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Fairmont Chateau Laurier | 426 |
Number of floors in Fairmont Chateau Laurier | 6 |
Another facilities in Fairmont Chateau Laurier | Laundry service, Multilingual staff, Express check-in, Wedding service, Luggage storage |
Frequently asked question in Fairmont Chateau Laurier
What are available facilities at Fairmont Chateau Laurier?
There are top facilites at Fairmont Chateau Laurier such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Fairmont Chateau Laurier?
Check-in time at Fairmont Chateau Laurier is staring from 16:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Fairmont Chateau Laurier provide breakfast?
Yes, Fairmont Chateau Laurier provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Fairmont Chateau Laurier?
Fairmont Chateau Laurier is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Fairmont Chateau Laurier have?
Fairmont Chateau Laurier has 6 floors.
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More Reviews from Other Guests in Fairmont Chateau Laurier
Overall Ratings & Reviews Fairmont Chateau Laurier
Traveloka (1)
Other sources (2,107)
8.6
Very Good
From 2,107 reviews
Cleanliness
9.0
Room Comfort
8.4
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Fairmont Chateau Laurier
Number of reviews per page
20
40
Top reviews
Megg
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The Château Laurier is a hotel. I choose to stay in almost every time I am in Ottawa. The location is perfect for business and pleasure. The hotel staff aim to please.
This trip as we were travelling as a couple, we upgraded our suite to provide a little more room and a beautiful view of the parliament buildings
The hotel bar makes fantastic cocktails, and the bartenders love to create for you
Although I did not go to the buffet breakfast this time, I typically indulge one morning as it is delicious and provide so many options.
The pool is great for swimming laps, but leaves a little something to be desired compared to other Fairmont hotel pools.
I am already looking forward to my next trip to Ottawa and my stay at the Château Laurier.
Read More
Balwinder
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Location was excellent
Russ
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
No AC, no fridge, no hot tub, no fan in washroom.
Russ
Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The air conditioning was minimal at best. They did driver a fan though. Still the room never dropped below 22. There was no fan in the bathroom so if you "sat down", you had to close the door after you sprayed something. No fridge to keep my things chilled. Only a mini bar. No hot tub. Television was mounted but not able to adjust.
Such a beautiful aesthetic and very rich in history. Like staying in a museum instead of a luxury hotel. Definitely needs to be modernized with simple luxuries as being able to move a television, turn a fan on in the washroom, climate control without having a fan or two, and a fridge to keep my items chilled. Other than that it was very nice.
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
For the price, our stay was just ok. The room was clean and big enough, but we had to call down for more towels and toilet paper because the supply in the room was low. The beds are bouncy, and all the closet and bathroom doors are ill-fitting and require a heft to open and close (which results in a loud noise). The gym is nice, but the gym lockers are rusty and the showers have low water pressure. Also, note this hotel has a nice historic pool but no hot tub.
Read More
Claudio
Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
My wife forgot a beautiful ring on the night table. I called in and ased to check and return it via post. Never got a reply. Further contacted by phone and email to management and Genevieve... Nobody ever bother to follow up with us!!!
I did not expect such miserable reaction for a so called 4 stars hotel!
i
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Thank you for the best customer service
Mehdi
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
All good!
Gunther
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Just mediocre
Ive seen motel 6 with comparable rooms. You are paying for the area. Definitely not a fairmont hotel standard.
Really not worth the $$.
1 and done
Leon
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Room was very outdated with old smelly carpeting. If you’re going to be a pet friendly hotel you need to eliminate carpeting at least in rooms! Most of the staff was like deer in headlights (seemed overwhelmed). Waiting 45 minutes for valet parking isn’t ok ! You can’t get by on historical and architectural beauty alone. Still need service !!!
Read More
Verified traveler
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
It was a great hotel, I just wish the room were nicer. I didn’t get the luxury feel in my room at all even tho it was EXPENSIVE. I could literally use the sink while on the toilet, water was dripping in the shower.
That said, the employees were incredible !!
Steve
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Beautiful hotel in a great spot! Definitely recommend this for tourists/visitors.
Abby
Leisure
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The biggest issue I had was my shower not working but the staff at Fairmont were so accommodating and did their best to rectify the issue quickly. It was greatly appreciated.
Kal
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Too expensive. Too old. Rooms smell. Only $70 valet. Goto casino in gatineau
Renate
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I liked the proximity to everything. I didn’t like the high surcharge for wifi.
Porter
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
?
MERVYN
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Would recommend it to anyone. The ambiance, the staff, the food.. was excellent
James
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
A classic old railway hotel with an abundance of character and a prime Ottawa location close to Parliament Hill and the ByWard Market. Only complaint is the parking situation is a shambles as they don’t allow self-park anymore and there aren’t enough staff to efficiently handle the number of arrivals. Checking-in time consuming as only one staff on counter on a Sunday afternoon.
Read More
Samantha
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We had a fantastic stay. We had an infant with us, and the hotel was very accommodating with extra items for the room
Jennifer
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing hotel. Would have preferred self parking, but completely understand that the hotel caters to higher end customers who prefer valet.
The staff were amazing. The beds were amazing, i usually dont sleep through the night and i never woke up.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Fairmont Chateau Laurier
Traveloka (1)
Other sources (2,107)
8.6
Very Good
From 2,107 reviews
Cleanliness
9.0
Room Comfort
8.4
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Fairmont Chateau Laurier
Number of reviews per page
20
40
Top reviews
Megg
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The Château Laurier is a hotel. I choose to stay in almost every time I am in Ottawa. The location is perfect for business and pleasure. The hotel staff aim to please.
This trip as we were travelling as a couple, we upgraded our suite to provide a little more room and a beautiful view of the parliament buildings
The hotel bar makes fantastic cocktails, and the bartenders love to create for you
Although I did not go to the buffet breakfast this time, I typically indulge one morning as it is delicious and provide so many options.
The pool is great for swimming laps, but leaves a little something to be desired compared to other Fairmont hotel pools.
I am already looking forward to my next trip to Ottawa and my stay at the Château Laurier.
Read More
Balwinder
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Location was excellent
Russ
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
No AC, no fridge, no hot tub, no fan in washroom.
Russ
Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The air conditioning was minimal at best. They did driver a fan though. Still the room never dropped below 22. There was no fan in the bathroom so if you "sat down", you had to close the door after you sprayed something. No fridge to keep my things chilled. Only a mini bar. No hot tub. Television was mounted but not able to adjust.
Such a beautiful aesthetic and very rich in history. Like staying in a museum instead of a luxury hotel. Definitely needs to be modernized with simple luxuries as being able to move a television, turn a fan on in the washroom, climate control without having a fan or two, and a fridge to keep my items chilled. Other than that it was very nice.
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
For the price, our stay was just ok. The room was clean and big enough, but we had to call down for more towels and toilet paper because the supply in the room was low. The beds are bouncy, and all the closet and bathroom doors are ill-fitting and require a heft to open and close (which results in a loud noise). The gym is nice, but the gym lockers are rusty and the showers have low water pressure. Also, note this hotel has a nice historic pool but no hot tub.
Read More
Claudio
Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
My wife forgot a beautiful ring on the night table. I called in and ased to check and return it via post. Never got a reply. Further contacted by phone and email to management and Genevieve... Nobody ever bother to follow up with us!!!
I did not expect such miserable reaction for a so called 4 stars hotel!
i
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Thank you for the best customer service
Mehdi
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
All good!
Gunther
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Just mediocre
Ive seen motel 6 with comparable rooms. You are paying for the area. Definitely not a fairmont hotel standard.
Really not worth the $$.
1 and done
Leon
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Room was very outdated with old smelly carpeting. If you’re going to be a pet friendly hotel you need to eliminate carpeting at least in rooms! Most of the staff was like deer in headlights (seemed overwhelmed). Waiting 45 minutes for valet parking isn’t ok ! You can’t get by on historical and architectural beauty alone. Still need service !!!
Read More
Verified traveler
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
It was a great hotel, I just wish the room were nicer. I didn’t get the luxury feel in my room at all even tho it was EXPENSIVE. I could literally use the sink while on the toilet, water was dripping in the shower.
That said, the employees were incredible !!
Steve
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Beautiful hotel in a great spot! Definitely recommend this for tourists/visitors.
Abby
Leisure
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The biggest issue I had was my shower not working but the staff at Fairmont were so accommodating and did their best to rectify the issue quickly. It was greatly appreciated.
Kal
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Too expensive. Too old. Rooms smell. Only $70 valet. Goto casino in gatineau
Renate
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I liked the proximity to everything. I didn’t like the high surcharge for wifi.
Porter
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
?
MERVYN
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Would recommend it to anyone. The ambiance, the staff, the food.. was excellent
James
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
A classic old railway hotel with an abundance of character and a prime Ottawa location close to Parliament Hill and the ByWard Market. Only complaint is the parking situation is a shambles as they don’t allow self-park anymore and there aren’t enough staff to efficiently handle the number of arrivals. Checking-in time consuming as only one staff on counter on a Sunday afternoon.
Read More
Samantha
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We had a fantastic stay. We had an infant with us, and the hotel was very accommodating with extra items for the room
Jennifer
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing hotel. Would have preferred self parking, but completely understand that the hotel caters to higher end customers who prefer valet.
The staff were amazing. The beds were amazing, i usually dont sleep through the night and i never woke up.
Number of reviews per page
20
40