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Fairmont Chateau Laurier
Hotels
8.6
/10
Very Good
2,108 reviews
What Guests Say About Their Stay
Jennifer
10.0
/ 10
Beautiful property and great location close to a lot of attractions. The only minor inconvenience was no hairdryer in our room.
Brandon
10.0
/ 10
Overall Rating: ★★★★★ (5/5)
My stay at the Fairmont Château Laurier was absolutely exceptional. From the moment I arrived, the service was warm, professional, and attentive. The historic charm of the building is undeniable — it feels like stepping into a Canadian castle with all the modern comforts.
My room was clean, elegant, and offered a beautiful view. The bed was incredibly comfortable, and every amenity was thoughtfully provided. I also really appreciated the central location — perfect for exploring downtown Ottawa, Parliament Hill, and the Rideau Canal.
Dining at the hotel was also a highlight, with delicious food and impeccable service.
Overall, I highly recommend the Fairmont Château Laurier for anyone looking for a luxurious and memorable stay in Ottawa.
Calvin
10.0
/ 10
Everything was great except the morning dining choices. I unfortunately opted for croissants and jam. The jam was too sweet to enjoy; it came with marscapone as well. When I asked for butter instead, all they had was salted butter. Help me here. Maybe this is how people eat in English Canada but certainly not in France or Québec. Otherwise, a perfect stay.
In the Area
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1 Rideau St, Ottawa, Ontario, Canada, K1N 8S7
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Fairmont Chateau Laurier
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What's around Fairmont Chateau Laurier
1 Rideau St, Ottawa, Ontario, Canada, K1N 8S7
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Discover More About Fairmont Chateau Laurier
Location
Fairmont Chateau Laurier is a hotel in a good neighborhood, which is located at Ottawa.
About Fairmont Chateau Laurier
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Fairmont Chateau Laurier exclusively for you.
Fairmont Chateau Laurier is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Fairmont Chateau Laurier.
All facilities in Fairmont Chateau Laurier
Others
Hotel Services
- Laundry service
- Multilingual staff
- Express check-in
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Things to Do
- Indoor pool
- Garden
- Spa
General
- Parking
- Banquet
- Ballroom
Business Facilities
- Meeting rooms
- Business center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
Nearby Facilities
- Souvenir shop
- ATM/Banking
Transportation
- Valet parking (surcharge)
Connectivity
- WiFi (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Fairmont Chateau Laurier
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately CAD 42 per person
- Fee for in-room wireless internet: CAD 15.76 per day (rates may vary)
- Fee for in-room wired internet: CAD 15.76 per night (rates may vary)
- Fee for wireless internet in public areas: CAD 15.76 per night (rates may vary)
- Uncovered valet parking fee: CAD 67.80 per day (in/out privileges)
- Pet fee: CAD 60 per accommodation, per stay
- Service animals are exempt from fees
- In-room microwave fee: CAD 25 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The following facilities are closed seasonally each year. They will be closed from January 23 to January 31:
- Swimming pool
Hotel only accepts guests with minimum age of 19
Check-in/Check-out Time
Check-in:
16:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Fairmont Chateau Laurier | 426 |
Number of floors in Fairmont Chateau Laurier | 6 |
Another facilities in Fairmont Chateau Laurier | Laundry service, Multilingual staff, Express check-in, Wedding service, Luggage storage |
Frequently asked questions about Fairmont Chateau Laurier
What are available facilities at Fairmont Chateau Laurier?
There are top facilites at Fairmont Chateau Laurier such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fairmont Chateau Laurier?
The standard check-in time at Fairmont Chateau Laurier is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
Does Fairmont Chateau Laurier provide breakfast?
Yes, Fairmont Chateau Laurier provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fairmont Chateau Laurier?
Fairmont Chateau Laurier has a 4.5-star rating.
How many floors does Fairmont Chateau Laurier have?
Fairmont Chateau Laurier has 6.
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More Reviews from Other Guests in Fairmont Chateau Laurier
Overall Ratings & Reviews Fairmont Chateau Laurier
Traveloka (1)
Other sources (2,107)
8.6
Very Good
From 2,107 reviews
Cleanliness
9.0
Room Comfort
8.4
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Fairmont Chateau Laurier
Number of reviews per page
20
40
Top reviews
LinLin
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Old, dirty, and expensive
Edward
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The parking was problematic. We were led to believe that it was a 24 hour parking with in and out privileges. We arrived at 5 pm Friday, but needed to be gone by 3 pm on Saturday. That was an issue as we were at a show at the NAC and could not be back to get the car until 4:20. We needed to get the car and move to another parking lot for the afternoon. It was an inconvenience.
Read More
Roxanne
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It's a beautiful hotel if your outside it looks like a palace..what i didn't like was i could bearly hear the car outside but overall it was good.
Jennifer
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Beautiful property and great location close to a lot of attractions. The only minor inconvenience was no hairdryer in our room.
Georgia
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Beautiful property but service was lacking. Hotel was overbooked due to a conference and no space was available for onsite/valet parking. Apparently there was a waitlist. Had to find overnight parking a few blocks away. Our room wasn't cleaned until close to 6pm after after calling to say that it was still not cleaned as of 4pm. Room service attendants were very nice.
Read More
Michelle
Leisure with Children
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
If it’s your first time in Ottawa it’s certainly near everything you’d want to see, but beware, the area gets a bit rowdy at night, and there’s a homeless problem mostly surrounding the CF Rideau Centre. The property itself is underwhelming. The rooms aren’t maintained well. The bathroom smelled like mildew. The pillows smelled like they've never been washed. The images of the parliament view room are actually quite misleading, the window is very small, I’d estimate about 3’x5’, yup that small, it’s hard to see beyond what’s directly in front the window. The pool had an extremely high smell of chlorine, and when splashed in the face, the water tasted extremely salty; had to get my little ones out right away. I can only imagine how much chemical was in there and zero filtration actually happening. The only reason service has 3 stars is because the check in was fast, and valet is efficient. However the checkout was excruciatingly painful. With one person in line, I waited 30 minutes to have my invoice printed and hand in my room cards. I wouldn’t stay here again. Disappointed with this Fairmont. Does not compare to the Royal York in Toronto at all (where we got married, and chose the Ottawa location to celebrate our anniversary this year)
Read More
Brandon
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Overall Rating: ★★★★★ (5/5)
My stay at the Fairmont Château Laurier was absolutely exceptional. From the moment I arrived, the service was warm, professional, and attentive. The historic charm of the building is undeniable — it feels like stepping into a Canadian castle with all the modern comforts.
My room was clean, elegant, and offered a beautiful view. The bed was incredibly comfortable, and every amenity was thoughtfully provided. I also really appreciated the central location — perfect for exploring downtown Ottawa, Parliament Hill, and the Rideau Canal.
Dining at the hotel was also a highlight, with delicious food and impeccable service.
Overall, I highly recommend the Fairmont Château Laurier for anyone looking for a luxurious and memorable stay in Ottawa.
Read More
Angela
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I love this hotel!
Jessica
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Friendly staff. Very helpful and kind.
Ravinderjit
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Excellent
Michael
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
A spectacular building and great service, but the rooms themselves leave a lot to be desired.
The bed was hard and creaky, the bathroom was tiny, and the view we paid extra for was through a pretty small window.
My advice for anyone in the future would be to come in for a meal or a coffee, walk around the building and save some money on another more modern hotel.
Read More
Calvin
Business with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Everything was great except the morning dining choices. I unfortunately opted for croissants and jam. The jam was too sweet to enjoy; it came with marscapone as well. When I asked for butter instead, all they had was salted butter. Help me here. Maybe this is how people eat in English Canada but certainly not in France or Québec. Otherwise, a perfect stay.
Read More
Mike
Business and Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Location to restaurants
Candido
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beatiful hotel. Staff was very helpful and friendly. Everything is close by, but bathroom needs an update.
Brad
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
This historic hotel has a rich history and excellent location. Zoe’s restaurant and bar serves good food and drinks and services were excellent. The housekeeping staff were friendly and professional. However the services at checkout, valet parking and bellman service were terrible. It was disorganized and chaotic and took long time.
Read More
Kei
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
very clean and well designed. Loved the chic interior and lobby designs.
KATHRYN
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Fantastic room with bay window. Very pleased! Great location.
Austin
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good
Elizabeth
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Beautiful hotel and fantastic location since we booked a tour at the House of Commons and Royal Canadian Mint. Many restaurants within 3 blocks and one block from the mall. Next to the water. Great service and room was clean and available early. Will stay again
Sandra
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel is old and the phone did not work hence we could not call the front desk, concierge never returns calls and is very slow. kk
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Fairmont Chateau Laurier
Traveloka (1)
Other sources (2,107)
8.6
Very Good
From 2,107 reviews
Cleanliness
9.0
Room Comfort
8.4
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Fairmont Chateau Laurier
Number of reviews per page
20
40
Top reviews
LinLin
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Old, dirty, and expensive
Edward
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The parking was problematic. We were led to believe that it was a 24 hour parking with in and out privileges. We arrived at 5 pm Friday, but needed to be gone by 3 pm on Saturday. That was an issue as we were at a show at the NAC and could not be back to get the car until 4:20. We needed to get the car and move to another parking lot for the afternoon. It was an inconvenience.
Read More
Roxanne
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It's a beautiful hotel if your outside it looks like a palace..what i didn't like was i could bearly hear the car outside but overall it was good.
Jennifer
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Beautiful property and great location close to a lot of attractions. The only minor inconvenience was no hairdryer in our room.
Georgia
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Beautiful property but service was lacking. Hotel was overbooked due to a conference and no space was available for onsite/valet parking. Apparently there was a waitlist. Had to find overnight parking a few blocks away. Our room wasn't cleaned until close to 6pm after after calling to say that it was still not cleaned as of 4pm. Room service attendants were very nice.
Read More
Michelle
Leisure with Children
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
If it’s your first time in Ottawa it’s certainly near everything you’d want to see, but beware, the area gets a bit rowdy at night, and there’s a homeless problem mostly surrounding the CF Rideau Centre. The property itself is underwhelming. The rooms aren’t maintained well. The bathroom smelled like mildew. The pillows smelled like they've never been washed. The images of the parliament view room are actually quite misleading, the window is very small, I’d estimate about 3’x5’, yup that small, it’s hard to see beyond what’s directly in front the window. The pool had an extremely high smell of chlorine, and when splashed in the face, the water tasted extremely salty; had to get my little ones out right away. I can only imagine how much chemical was in there and zero filtration actually happening. The only reason service has 3 stars is because the check in was fast, and valet is efficient. However the checkout was excruciatingly painful. With one person in line, I waited 30 minutes to have my invoice printed and hand in my room cards. I wouldn’t stay here again. Disappointed with this Fairmont. Does not compare to the Royal York in Toronto at all (where we got married, and chose the Ottawa location to celebrate our anniversary this year)
Read More
Brandon
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Overall Rating: ★★★★★ (5/5)
My stay at the Fairmont Château Laurier was absolutely exceptional. From the moment I arrived, the service was warm, professional, and attentive. The historic charm of the building is undeniable — it feels like stepping into a Canadian castle with all the modern comforts.
My room was clean, elegant, and offered a beautiful view. The bed was incredibly comfortable, and every amenity was thoughtfully provided. I also really appreciated the central location — perfect for exploring downtown Ottawa, Parliament Hill, and the Rideau Canal.
Dining at the hotel was also a highlight, with delicious food and impeccable service.
Overall, I highly recommend the Fairmont Château Laurier for anyone looking for a luxurious and memorable stay in Ottawa.
Read More
Angela
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I love this hotel!
Jessica
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Friendly staff. Very helpful and kind.
Ravinderjit
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Excellent
Michael
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
A spectacular building and great service, but the rooms themselves leave a lot to be desired.
The bed was hard and creaky, the bathroom was tiny, and the view we paid extra for was through a pretty small window.
My advice for anyone in the future would be to come in for a meal or a coffee, walk around the building and save some money on another more modern hotel.
Read More
Calvin
Business with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Everything was great except the morning dining choices. I unfortunately opted for croissants and jam. The jam was too sweet to enjoy; it came with marscapone as well. When I asked for butter instead, all they had was salted butter. Help me here. Maybe this is how people eat in English Canada but certainly not in France or Québec. Otherwise, a perfect stay.
Read More
Mike
Business and Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Location to restaurants
Candido
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beatiful hotel. Staff was very helpful and friendly. Everything is close by, but bathroom needs an update.
Brad
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
This historic hotel has a rich history and excellent location. Zoe’s restaurant and bar serves good food and drinks and services were excellent. The housekeeping staff were friendly and professional. However the services at checkout, valet parking and bellman service were terrible. It was disorganized and chaotic and took long time.
Read More
Kei
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
very clean and well designed. Loved the chic interior and lobby designs.
KATHRYN
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Fantastic room with bay window. Very pleased! Great location.
Austin
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good
Elizabeth
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Beautiful hotel and fantastic location since we booked a tour at the House of Commons and Royal Canadian Mint. Many restaurants within 3 blocks and one block from the mall. Next to the water. Great service and room was clean and available early. Will stay again
Sandra
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel is old and the phone did not work hence we could not call the front desk, concierge never returns calls and is very slow. kk
Number of reviews per page
20
40