Fairmont Le Chateau Frontenac

Hotels
9.1
/10
Exceptional
2,330 reviews

What Guests Say About Their Stay

Jack
10.0
/ 10
Chateau Frontenac is a venerable and iconic lodge that isn’t resting on its laurels. Despite being 150 years old, the service and staff and accommodations are still at the top of their game. My only complaint, and it’s a thin one, is that I understood there was a spa with a dry sauna and a wet sauna. Only the men’s locker room has both. The women’s just has a wet sauna but it was broken. Boo hiss. For a world class hotel, arguably one of the best in North America, this is unacceptable. We went to Strøm Spa instead and spent a wonderful day (and a not insignificant amount of money) enjoying the thermal spa facilities.
mark
10.0
/ 10
Unique hotel, with a lot of history. Michelin restaurant at property!. Excellent location! Close to everything, shopping, dining and sightseeing.
Barbara
10.0
/ 10
Great location. Scored an early check in. Beautiful property with great amenities. Hop on bus is right there. Lots of great pubs/restaurants nearby. Easy access to Uber and Taxi.
In the Area
See Map
1 rue des Carrieres, Québec, Capitale-Nationale, Canada, G1R 4P5

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Fairmont Le Chateau Frontenac is located in area / city Quebec . 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Fairmont Le Chateau Frontenac Address: Map & Location

1 rue des Carrieres, Québec, Capitale-Nationale, Canada, G1R 4P5
Discover More Places
Others Fairmont Le Chateau Frontenac
Others 2 Fairmont Le Chateau Frontenac

Discover More About Fairmont Le Chateau Frontenac

Fairmont Le Chateau Frontenac Rates per Night

Curious about Fairmont Le Chateau Frontenac hotel rates? Finding the perfect stay starts with understanding hotel prices. Fairmont Le Chateau Frontenac room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Fairmont Le Chateau Frontenac hotel rates? Traveloka is your go-to for the latest deals and promotions.

Fairmont Le Chateau Frontenac Location & Address

Planning your visit? Knowing the hotel address and hotel location is key. Fairmont Le Chateau Frontenac is located at 1 rue des Carrieres, Québec, Capitale-Nationale, Canada, G1R 4P5. It's situated in the heart of Quebec City, a city steeped in history and charm. The hotel is approximately 1 km from the city center.

How to go to Fairmont Le Chateau Frontenac from Airport

Need to arrange a hotel transfer? Getting from the airport to Fairmont Le Chateau Frontenac is easy. Here's how to get there:

  • Taxi (most direct): Taxis are readily available at Jean Lesage International Airport (YQB). The ride to the hotel takes about 20-30 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services are available at the airport. This is a convenient option, especially if you have the Traveloka app.
  • Airport Shuttle (most affordable): Several shuttle services offer shared rides to hotels in the city. This is a budget-friendly option, but the journey might take longer due to multiple stops.

Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct trip. If you're on a budget, the airport shuttle is a good choice.

Fairmont Le Chateau Frontenac Reviews & Summary

Want to know what others think? Hotel reviews offer valuable insights. Fairmont Le Chateau Frontenac is celebrated for its stunning architecture, exceptional service, and prime location overlooking the St. Lawrence River. Guests consistently rave about the breathtaking views and the hotel's luxurious ambiance.

A standout feature is the hotel's historical significance and its seamless blend of old-world charm with modern amenities. One guest raved, "Staying at Fairmont Le Chateau Frontenac was like stepping into a fairytale. The service was impeccable, and the views were unforgettable!"

Fairmont Le Chateau Frontenac Room Types Available

Wondering about your room options? Discover the different hotel room types available at Fairmont Le Chateau Frontenac. Here's a glimpse of what you can expect:

  • Fairmont Room:

    Offers comfortable accommodations with city views. Non-smoking rooms are available.
  • Deluxe Room:

    Features more space and often includes views of the St. Lawrence River. Non-smoking rooms are available.
  • Signature Room:

    Offers premium views and additional amenities. Non-smoking rooms are available.
  • Suite:

    Provides a separate living area and bedroom, ideal for families or those seeking extra space. Non-smoking rooms are available.

Pet-friendly rooms may be available; please inquire with the hotel about any additional charges or requirements.

Hotel Facilities in Fairmont Le Chateau Frontenac

What can you do at the hotel? Explore the hotel amenities and facilities at Fairmont Le Chateau Frontenac:

  • Indoor Pool:

    Enjoy a refreshing swim year-round.
  • Spa:

    Indulge in a relaxing treatment at the hotel's spa.
  • Fitness Centre:

    Stay active with a workout.
  • Restaurants and Bars:

    Dine at various on-site restaurants and bars.

Hotel Buffet or Restaurant/Cafe in Fairmont Le Chateau Frontenac

Ready to eat? Explore the hotel buffet and restaurant options at Fairmont Le Chateau Frontenac:

  • Restaurant Champlain:

    Offers fine dining with a focus on regional cuisine. Price per person: approximately $75 USD.
  • 1608 Wine & Cheese Bar:

    Enjoy a selection of wines and cheeses.
  • Bistro Le Sam:

    A casual bistro with a menu of classic dishes.

Signature dishes include the local seafood and the exquisite desserts.

Fairmont Le Chateau Frontenac Airport pickups and How to Book

Need a ride? Many hotels offer airport shuttle services. Fairmont Le Chateau Frontenac does not offer a dedicated airport shuttle service, but they can arrange a taxi or Ride Hailing service for you.

To book, contact the hotel in advance to arrange your airport transfer. Provide your flight details and arrival time. Advance notice is recommended to ensure availability.

Nearby MRT Station & Bus Stops

Need to get around? Here's information on nearby public transport options:

  • Bus Stops:

    Several bus stops are located within a short walking distance of the hotel.

Public transport cards are available for purchase at convenience stores and stations.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do? Here are some nearby attractions perfect for families:

  • Old Quebec:

    Explore the historic streets and architecture. Entry is free.
  • Citadelle of Quebec:

    Visit this historic fortress. Entry fee: approximately $18 USD.
  • Plains of Abraham:

    Enjoy a park with historical significance. Entry is free.
  • Musée national des beaux-arts du Québec:

    Discover art and culture. Entry fee: approximately $22 USD.
  • Observatoire de la Capitale:

    Enjoy panoramic views of the city. Entry fee: approximately $15 USD.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Fairmont Le Chateau Frontenac (Quebec City)

Hungry? Here are some nearby dining options:

Cafes/ Restaurants

  • Le Continental:

    A classic French restaurant.
  • Restaurant Initiale:

    Fine dining with innovative cuisine.
  • Chez Ashton:

    A local favorite for poutine.

Local Streetfood

  • Poutine:

    Try the classic Quebec dish.
  • Tourtière:

    A traditional meat pie.
  • Maple Taffy:

    A sweet treat made with maple syrup.
  • Crepes:

    Enjoy sweet or savory crepes.
  • BeaverTails:

    A fried dough pastry with various toppings.

Shopping places near Fairmont Le Chateau Frontenac (Quebec City)

Need to shop? Here are some shopping places near Fairmont Le Chateau Frontenac:

  • Quartier Petit Champlain:

    A charming area with boutiques and artisan shops.
  • Galeries de la Capitale:

    A large shopping mall with various stores.
  • Place Royale:

    Explore shops in the historic district.

Other Places to Stay Near Fairmont Le Chateau Frontenac

Looking for other options? Here are some nearby hotels:

Luxury/5–6 Star Hotels Nearby

  • Hôtel Le Germain Québec:

    A stylish hotel with modern amenities.
  • Auberge Saint-Antoine:

    A luxury hotel with historical charm.
  • Fairmont Le Manoir Richelieu:

    A luxury hotel with stunning views.

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby

  • Hotel Clarendon:

    A historic hotel in the heart of the city.
  • Hotel PUR Quebec, a Tribute Portfolio Hotel:

    A modern hotel with great amenities.
  • Delta Hotels by Marriott Quebec:

    A comfortable hotel with convenient access to attractions.

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby

  • Hotel Palace Royal:

    A comfortable hotel with a good location.
  • Hotel Sainte-Anne:

    A charming hotel in the old town.
  • Hotel Le Concorde Quebec:

    A hotel with great views.

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Reservations

Ready to book your stay? Check hotel availability and make your reservations with ease. Traveloka offers a seamless booking experience, ensuring you get the best deals and a hassle-free process.

Book your stay at Fairmont Le Chateau Frontenac through Traveloka today!

All facilities in Fairmont Le Chateau Frontenac

Others Fairmont Le Chateau Frontenac
Others

Things to Do

  • Romantic proposal packages
  • Hot tub
  • Indoor pool
  • Garden
  • Shops
  • Beach umbrella
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool cabanas (surcharge)
  • Pool sun loungers

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Rooftop terrace
  • Banquet
  • Ballroom
  • Reception hall
  • Lockers
  • Parking (surcharge)

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center

Family-friendly Facilities

  • Children games
  • Children pool

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Nearby Facilities

  • ATM/Banking
  • Souvenir shop

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Fairmont Le Chateau Frontenac

Important Note
  • Fee for buffet breakfast: approximately CAD 52.75 per person
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Fee for in-room wired internet: CAD 13.95 per night (rates may vary)
  • Self parking fee: CAD 50 per night
  • Covered valet parking fee: CAD 50 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 40.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Newspaper
  • Pool access
  • Hot tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairmont Le Chateau Frontenac
610
Number of floors in Fairmont Le Chateau Frontenac
18
Another facilities in Fairmont Le Chateau Frontenac
Romantic proposal packages, Hot tub, Indoor pool, Garden, Shops

Frequently asked question in Fairmont Le Chateau Frontenac

What are available facilities at Fairmont Le Chateau Frontenac?
There are top facilites at Fairmont Le Chateau Frontenac such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Fairmont Le Chateau Frontenac?
Check-in time at Fairmont Le Chateau Frontenac is staring from From 16:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Fairmont Le Chateau Frontenac provide breakfast?
Yes, Fairmont Le Chateau Frontenac provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Fairmont Le Chateau Frontenac?
Fairmont Le Chateau Frontenac is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Fairmont Le Chateau Frontenac have?
Fairmont Le Chateau Frontenac has 18 floors.
See All

More Reviews from Other Guests in Fairmont Le Chateau Frontenac

9.2
Exceptional
From 2,327 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Le Chateau Frontenac

Number of reviews per page
20
40
Top reviews
Gwen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was very convenient
Marianne
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everyone should stay at least once!
Jack
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Chateau Frontenac is a venerable and iconic lodge that isn’t resting on its laurels. Despite being 150 years old, the service and staff and accommodations are still at the top of their game. My only complaint, and it’s a thin one, is that I understood there was a spa with a dry sauna and a wet sauna. Only the men’s locker room has both. The women’s just has a wet sauna but it was broken. Boo hiss. For a world class hotel, arguably one of the best in North America, this is unacceptable. We went to Strøm Spa instead and spent a wonderful day (and a not insignificant amount of money) enjoying the thermal spa facilities.
Read More
mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unique hotel, with a lot of history. Michelin restaurant at property!. Excellent location! Close to everything, shopping, dining and sightseeing.
Barbara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location. Scored an early check in. Beautiful property with great amenities. Hop on bus is right there. Lots of great pubs/restaurants nearby. Easy access to Uber and Taxi.
philippe
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great historical property. centrally located.
KING LEONG
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful
Michael
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was not impressed with this property or the staff/service that we received. Our room was small and awkardly laid out. We stayed two nights and our room was not serviced - a maid only came by around 9pm to offer to turn down the room, but we were exhasted from travel and already in bed. I expected more from a Fairmont property, especially given the price.
Read More
Arun
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

One of the best locations for its central nature as well as views . Small bathrooms was the only thing I did not like .
Anthony
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean, luxurious but our room was so small the space between the bed and dresser was maybe 15 inches. Overall staff was pleasant and helpful.
Ramesh
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not worth the amount that we pay. Limited transportation from Montreal to Quebec. Better to book a tour package from Viator/expedia to visit and go back on the same day to save money and time. We do not much find much to stay here in quebec.
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We love this hotel- Old Quebec is a treasure as is this historic hotel!
John Tye
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely magical. Loved everything about it.
Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely beautiful architecture. Took the tour of the hotel which we highly recommend. Room very clean. Enjoyed the evening service of fresh towels,etc. All staff very pleasant.
Kristi
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s a beautiful place to stay. The hotel is jaw dropping beautiful. The only complaint I would have is you had to pay for the guided tour of the hotel. I felt that should have been included for people staying at the hotel especially for how expensive it is to stay there
ohaness
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was clean and the check in was fast the food was Amazing
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A beautiful hotel in a beautiful setting
LINDA
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Elegance at its best, however after a few issues we were able to enjoy our 3 day stay! Our first room had scaffolding and we could not see out of the window when we were told we had a Riverview! The TV wasn’t working and there were cobwebs hanging over our bed when we returned to our room the first day our room was not cleaned at 5 o’clock. The management team was very gracious and made sure we were satisfied!
Read More
Stephan C
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location
Michael
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was everything I expected. We pay extra for the Gold Room lounge. We were most unhappy. Service was either excellent or you had to stand on your chair and wave to get service. The worst was the food. Previously, there were warming trays with excellent food promoting the cuisine of Quebec. Now, breakfast reminded me of staying at a Holiday Inn. Didn’t stay over lunch, but in the evening, more disappointment. I could hardly believe I couldn’t get a coffee. Mind you, I overheard the staff offering to get coffee for another customer. So, I didn’t count, I guess. The pastries were less than inspiring. So, I will never stay in the gold rooms again.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Fairmont Le Chateau Frontenac

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 2,327 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Le Chateau Frontenac

Number of reviews per page
20
40
Top reviews
Gwen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was very convenient
Marianne
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everyone should stay at least once!
Jack
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Chateau Frontenac is a venerable and iconic lodge that isn’t resting on its laurels. Despite being 150 years old, the service and staff and accommodations are still at the top of their game. My only complaint, and it’s a thin one, is that I understood there was a spa with a dry sauna and a wet sauna. Only the men’s locker room has both. The women’s just has a wet sauna but it was broken. Boo hiss. For a world class hotel, arguably one of the best in North America, this is unacceptable. We went to Strøm Spa instead and spent a wonderful day (and a not insignificant amount of money) enjoying the thermal spa facilities.
Read More
mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unique hotel, with a lot of history. Michelin restaurant at property!. Excellent location! Close to everything, shopping, dining and sightseeing.
Barbara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location. Scored an early check in. Beautiful property with great amenities. Hop on bus is right there. Lots of great pubs/restaurants nearby. Easy access to Uber and Taxi.
philippe
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great historical property. centrally located.
KING LEONG
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful
Michael
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was not impressed with this property or the staff/service that we received. Our room was small and awkardly laid out. We stayed two nights and our room was not serviced - a maid only came by around 9pm to offer to turn down the room, but we were exhasted from travel and already in bed. I expected more from a Fairmont property, especially given the price.
Read More
Arun
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

One of the best locations for its central nature as well as views . Small bathrooms was the only thing I did not like .
Anthony
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean, luxurious but our room was so small the space between the bed and dresser was maybe 15 inches. Overall staff was pleasant and helpful.
Ramesh
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not worth the amount that we pay. Limited transportation from Montreal to Quebec. Better to book a tour package from Viator/expedia to visit and go back on the same day to save money and time. We do not much find much to stay here in quebec.
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We love this hotel- Old Quebec is a treasure as is this historic hotel!
John Tye
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely magical. Loved everything about it.
Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely beautiful architecture. Took the tour of the hotel which we highly recommend. Room very clean. Enjoyed the evening service of fresh towels,etc. All staff very pleasant.
Kristi
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s a beautiful place to stay. The hotel is jaw dropping beautiful. The only complaint I would have is you had to pay for the guided tour of the hotel. I felt that should have been included for people staying at the hotel especially for how expensive it is to stay there
ohaness
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was clean and the check in was fast the food was Amazing
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A beautiful hotel in a beautiful setting
LINDA
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Elegance at its best, however after a few issues we were able to enjoy our 3 day stay! Our first room had scaffolding and we could not see out of the window when we were told we had a Riverview! The TV wasn’t working and there were cobwebs hanging over our bed when we returned to our room the first day our room was not cleaned at 5 o’clock. The management team was very gracious and made sure we were satisfied!
Read More
Stephan C
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location
Michael
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was everything I expected. We pay extra for the Gold Room lounge. We were most unhappy. Service was either excellent or you had to stand on your chair and wave to get service. The worst was the food. Previously, there were warming trays with excellent food promoting the cuisine of Quebec. Now, breakfast reminded me of staying at a Holiday Inn. Didn’t stay over lunch, but in the evening, more disappointment. I could hardly believe I couldn’t get a coffee. Mind you, I overheard the staff offering to get coffee for another customer. So, I didn’t count, I guess. The pastries were less than inspiring. So, I will never stay in the gold rooms again.
Read More
Number of reviews per page
20
40