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Fairmont Le Chateau Frontenac
Hotels
9.2
/10
Exceptional
2,109 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
Review of Our Stay at Fairmont Le Château Frontenac – Golden King River View Room (24–25 June)
This was our first time staying at Fairmont Le Château Frontenac, and overall we had a lovely time, though there were a few areas that could be improved.
Firstly, upon arrival by car, we didn’t see any staff available to assist with valet parking. We had to unload our luggage ourselves and wait at the main entrance while my husband parked the car and returned. I waited about 10 minutes before a staff member eventually came to help with our bags. He was kind and friendly, which we appreciated.
Secondly, when we entered the hotel, no one directed us to the Golden Concierge check-in, so we went to the standard front desk. The receptionist there was very pleasant and helpful. He realised we were supposed to check in on the 14th floor but still assisted us with the check-in and gave us our room keys. He said we’d be contacted once the room was ready.
We went out to explore the Old Town and returned around 3:45pm, as we hadn’t received any update. We went straight to the 14th floor and spoke to another receptionist, who was absolutely wonderful. She confirmed our room was ready and kindly gave us a tour of the lounge and explained how everything worked. Her warmth and understanding really turned the experience around for us. She made a real difference, and we were very grateful.
The room itself, located on the 11th floor, was clean, comfortable, and the river view was truly stunning.
Fiona
10.0
/ 10
I was a last minute booking on an extremely busy Saturday Night. The staff were amazing. An obviously well organized team. The room is beautiful and I’m lucky a silly mistake brought me here instead
Joseph
10.0
/ 10
The hotel and staff are amazing. It is centered in a very walkable are for shops and dining. I would recommend this to everyone
In the Area
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1 rue des Carrieres, Québec, Capitale-Nationale, Canada, G1R 4P5
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Fairmont Le Chateau Frontenac
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Fairmont Le Chateau Frontenac Address: Map & Location
1 rue des Carrieres, Québec, Capitale-Nationale, Canada, G1R 4P5
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Discover More About Fairmont Le Chateau Frontenac
Location
Fairmont Le Chateau Frontenac is located in area / city Quebec .
About Fairmont Le Chateau Frontenac
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Fairmont Le Chateau Frontenac exclusively for you.
Fairmont Le Chateau Frontenac is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Fairmont Le Chateau Frontenac.
All facilities in Fairmont Le Chateau Frontenac
Others
Things to Do
- Romantic proposal packages
- Hot tub
- Indoor pool
- Garden
- Shops
- Beach umbrella
- Spa
- Health club
- Sauna
- Steam room
- Pool cabanas (surcharge)
- Pool sun loungers
Hotel Services
- Tours
- Multilingual staff
- Laundry service
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
General
- Parking
- Rooftop terrace
- Banquet
- Ballroom
- Reception hall
- Lockers
- Parking (surcharge)
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Meeting rooms
- Conference rooms
- Computer station
- Business center
Sports and Recreations
- Ski storage
- Fitness center
- Ski
Family-friendly Facilities
- Children games
- Children pool
Food and Drinks
- Bar
- Breakfast
Transportation
- Limo or town car service
- Valet parking (surcharge)
Nearby Facilities
- ATM/Banking
- Souvenir shop
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Accommodation Policy & General Information in Fairmont Le Chateau Frontenac
Important Note
- Fee for buffet breakfast: approximately CAD 52.75 per person
- Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
- Fee for in-room wired internet: CAD 13.95 per night (rates may vary)
- Self parking fee: CAD 50 per night
- Covered valet parking fee: CAD 50 per night (in/out privileges)
- Pet fee: CAD 60 per accommodation, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CAD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: CAD 40.25 per accommodation, per night
- Additional inclusions
- Fitness center access
- Fitness/yoga classes
- Newspaper
- Pool access
- Hot tub access
- Sporting facilities or equipment
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property uses eco-friendly cleaning products
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Fairmont Le Chateau Frontenac | 610 |
Number of floors in Fairmont Le Chateau Frontenac | 18 |
Another facilities in Fairmont Le Chateau Frontenac | Romantic proposal packages, Hot tub, Indoor pool, Garden, Shops |
Frequently asked question in Fairmont Le Chateau Frontenac
What are available facilities at Fairmont Le Chateau Frontenac?
There are top facilites at Fairmont Le Chateau Frontenac such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Fairmont Le Chateau Frontenac?
Check-in time at Fairmont Le Chateau Frontenac is staring from From 16:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Fairmont Le Chateau Frontenac provide breakfast?
Yes, Fairmont Le Chateau Frontenac provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Fairmont Le Chateau Frontenac?
Fairmont Le Chateau Frontenac is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Fairmont Le Chateau Frontenac have?
Fairmont Le Chateau Frontenac has 18 floors.
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More Reviews from Other Guests in Fairmont Le Chateau Frontenac
Traveloka (3)
Other sources (2,106)
9.2
Exceptional
From 2,106 reviews
Cleanliness
9.6
Room Comfort
9.2
Service and Facilites
9.4
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Traveler Reviews Fairmont Le Chateau Frontenac
Number of reviews per page
20
40
Top reviews
Louise
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Amazing stay!! Gorgeous place!! Excellent service!!
Brandon
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great location and friendly staff!
Donald Edward
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Excellent!
pablo
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Too big
Christopher
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Beautiful hotel, staff were great and food options delicious
Parsa
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Although it's a landmark hotel with historical charm , I think there are more comfortable or better-value hotels in Quebec
Luisa
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
For the price I was aspecting better rooms and bathrooms are very small
TOMOKO
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
n.a
Alton
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great
Richard
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Only negative is the tourist crowd swarming the lobby.
Michael
Friends and Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room was small and overpriced. They charge for everything in the snack bar and a resort fee. The overpriced valet stole our cell phone chargers from our car.
Verified traveler
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Review of Our Stay at Fairmont Le Château Frontenac – Golden King River View Room (24–25 June)
This was our first time staying at Fairmont Le Château Frontenac, and overall we had a lovely time, though there were a few areas that could be improved.
Firstly, upon arrival by car, we didn’t see any staff available to assist with valet parking. We had to unload our luggage ourselves and wait at the main entrance while my husband parked the car and returned. I waited about 10 minutes before a staff member eventually came to help with our bags. He was kind and friendly, which we appreciated.
Secondly, when we entered the hotel, no one directed us to the Golden Concierge check-in, so we went to the standard front desk. The receptionist there was very pleasant and helpful. He realised we were supposed to check in on the 14th floor but still assisted us with the check-in and gave us our room keys. He said we’d be contacted once the room was ready.
We went out to explore the Old Town and returned around 3:45pm, as we hadn’t received any update. We went straight to the 14th floor and spoke to another receptionist, who was absolutely wonderful. She confirmed our room was ready and kindly gave us a tour of the lounge and explained how everything worked. Her warmth and understanding really turned the experience around for us. She made a real difference, and we were very grateful.
The room itself, located on the 11th floor, was clean, comfortable, and the river view was truly stunning.
Read More
James
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel holds a special place in Canadian history, and it certainly has charm. However, I'm not convinced that simply staying here is worth the bragging rights—especially if you opt for one of the lower-priced rooms, which are extremely small unless you choose to upgrade.
During our visit, parts of the hotel were under restoration, and the main entrance lacked the visual appeal you might expect from such an iconic property.
I was also a bit let down by the upscale dining experience. A family with young children was seated near us late in the evening, which disrupted what we had hoped would be a quiet, special meal. It would be ideal to have a designated adults-only section for those celebrating special occasions.
As for the surrounding area, the local dining scene is starting to resemble other tourist-heavy destinations like Niagara Falls—with fewer traditional French restaurants and more standard offerings like pizza, sandwiches, and ice cream. The tourist shops, too, lean heavily toward mass-produced, made-in-China souvenirs rather than unique local goods.
Read More
Sunil
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful property, dog friendly, friendly staff.
Scott
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff was amazing!
Danay
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing customer service and attention to details!
Antoine
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Highly recommended
Fiona
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I was a last minute booking on an extremely busy Saturday Night. The staff were amazing. An obviously well organized team. The room is beautiful and I’m lucky a silly mistake brought me here instead
Shirley
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Elegant property centrally located! Close to everything. Clean and safe!
Joseph
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel and staff are amazing. It is centered in a very walkable are for shops and dining. I would recommend this to everyone
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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