Holiday Inn Express & Suites TORONTO AIRPORT WEST by IHG, an IHG Hotel

Staff was amazing. Highly recommend.

Convenient airport transport helps a lot. Excellent breakfast menu. Thanks.

The front desk staff were great, rooms were dirty,

Room was clean and organized. Conveniently located near the airport with shuttle service. Staff was polite and assisted per need.

Room was small, but no problem for a solo stay. Free airport shuttle was good. Breakfast was good.

For a quick stopover it was fine. We sat and watched other hotels come with 2 or 3 shuttles while we waited 45min for ours though. The rooms were good, the hallways and elevators needed to be vacuumed. We were booked in here for another night but we canceled and rebooked at another hotel. When you only have so many hours for sleep on a layover that 45 min of waiting makes a difference!

The room had a bad smell qnd dirty

The room is not too big. There is a strong smell of chlorine at the lobby. Probably from the pool. Our room was not clean and we see some bugs on the cabinet. Breakfast was ok.

Thanks

Arrived around 1:40 a.m. Front desk staff was efficient to get people their rooms given the late hour.

Computers systems down. Couldn’t check in. Had to go for supper without freshening up after long travel hours and wait to see if we if we could check in at all. Once in the room, the room STUNK of dirty feet. Dirty carpet? Disgusting

Good choice in Mississauga

It was extremely busy and noisy. A group of children ran into the exercise room screaming and jumping on equipment. Informed them they could not be in the exercise room without an adult/parent. Ignored me and continued screaming and running around. I spoke with front desk. Eventually parents came into exercise room and was able to resume workout. The hallway was noisy Thursday night with people speaking loudly after 2 a.m. There were beer cans in the hallway and stairway. 2nd night (Friday) not as brutal, but still extremely busy and loud. I would like to locate another hotel that would be quieter when paying for a place to stay. Staff were good.

Room was clean, towels clean and fresh, good brend of toiletries (shampoo and such), bathroom equipment is pretty new.

Liked everything

My wife (wheelchair user) and I stayed there for 3 days. We got an accessible roll-in shower room. It was very disappointing. The room was on the second floor at the very end of the hallway. People with disabilities should not have to walk (roll) all the way to the end of the hotel. Other than the tiny shower having a folding bench, the room was in no way accessible. The room was so small, it was impossible for my wife to go anywhere other than from the bed to the washroom. Doors were regular sizes. Sink was too high to accomodate a wheelchair user. Walls are so thin, we could hear anything the people in the next room said. I would not recommend this hotel to anyone with accessibility needs.

Nice beds

Stuff are very friendly, very clean and the bed comfortable

Hotel had many hockey teams staying there and they were very disrespectful. Very loud to all hours of the night and banging on my door at 2 in the morning. Not good. Very disappointed.

All was good, only thing that would have made it better is if breakfast started earlier -- early flight it would have been nice to at least grab a muffin or something