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Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel
Hotels
8.2
/10
Very Good
864 reviews
What Guests Say About Their Stay
Skyler
10.0
/ 10
Our experience at the Holiday Inn in Downtown Ottawa was top notch from start to finish. Nicholas at the front desk was amazingly helpful when checking us in and definitely went above and beyond. The room was clean and stocked with all the amenities! The cleaning staff came in and thoroughly cleaned our room while we were out enjoying the city and were so warm and friendly! As was the gentleman who takes care of the elevators. This hotel will be our first pick when we visit Ottawa again. Thank you so much for a wonderful stay!
Connie
10.0
/ 10
Was walking distance to downtown/parliament. Had soft pillows and nice bed. Spacious room and bathroom.
Sylvain
10.0
/ 10
Amazing service in french or english!
Method of payment included an higher deposit, but the experience in itself was great! Particular thanks to Kelly who was extra friendly and helpful! I will definitely go back there for routine with the girls just because of her!
In the Area
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402 Queen Street, Ottawa, Ontario, Canada, K1R5A7
Main Facilities
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AC
Parking
WiFi
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Available Room Types in Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel
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Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel Address: Map & Location
402 Queen Street, Ottawa, Ontario, Canada, K1R5A7
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Discover More About Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel
Location
Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel is a hotel in a good neighborhood, which is located at Ottawa.
About Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Get precious and unforgettable moment during your stay at Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel.
All facilities in Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel
Others
Things to Do
- Casino
- Fitness center
Accessibilty
- Accessibility equipment
- Accessible parking
Transportation
- Parking with surcharge
Connectivity
- Free WiFi
General
- AC
Public Facilities
- WiFi in public area
Hotel Services
- Laundry service
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Tennis
Accommodation Policy & General Information in Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Maximum of two animals per room, twenty five dollars per stay up to five nights. Long term stay options available.
General Information
Popular Facilities | AC, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel | 177 |
Number of floors in Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel | 11 |
Another facilities in Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel | Casino, Fitness center, Accessibility equipment, Accessible parking, Parking with surcharge |
Frequently asked question in Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel
What are available facilities at Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel?
There are top facilites at Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel such as AC, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel?
Check-in time at Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel?
Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel have?
Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel has 11 floors.
How many rooms are available at Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel?
Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel has 177 rooms in total.
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More Reviews from Other Guests in Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel
Overall Ratings & Reviews Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel
Other sources (864)
8.2
Very Good
From 864 reviews
Cleanliness
8.8
Room Comfort
8.8
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel
Number of reviews per page
20
40
Top reviews
Gerard
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Handy for Parliament Hill
Brian
Leisure with Children
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The property was ok. A bit too far from center for someone with limited mobility but all in all a good hotel.
Breakfast is very slow as they dont have enough staff on at a Sunday
Gilles
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Air conditioning was to load and room was very small. Pictures were not accurate to reality of hotel.
Ambikaiselvan
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I was not informed prior to my arrival that refugees were living in the units. This was a disappointment for me, as I booked expecting to stay in a regular hotel environment.
Had I known this information in advance, I would not have booked this property. I believe it is important for guests to be made aware of such arrangements before confirming a reservation.
I hope you take this feedback seriously and improve transparency for future guests.
Read More
Skyler
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Our experience at the Holiday Inn in Downtown Ottawa was top notch from start to finish. Nicholas at the front desk was amazingly helpful when checking us in and definitely went above and beyond. The room was clean and stocked with all the amenities! The cleaning staff came in and thoroughly cleaned our room while we were out enjoying the city and were so warm and friendly! As was the gentleman who takes care of the elevators. This hotel will be our first pick when we visit Ottawa again. Thank you so much for a wonderful stay!
Read More
Eugene
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Très propre et confortable
Diane
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The fire alarm was malfunctioning our second night and we had to evacuate at 3am and again at 4:30 am! Certainly not a great way to start off our vacation but the staff were as helpful as possible.
Connie
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Was walking distance to downtown/parliament. Had soft pillows and nice bed. Spacious room and bathroom.
Yue
Leisure Family
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The hotel charged me $30 for parking, which they did not explain clearly in their price. Also, the hotel charged me about $10 extra for booking through Expedia. So don't book using Expedia if you can.
Colin
Leisure with Friends
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Everything was either within walking distance or a 5-10 minute drive.
Thomas
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Location - close to Bluesfest but inflated prices because of it. Also an extra fee for 4 people in a 2 - Queen room.
Kreg
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
More parking for the hotel. It was full and people just parked wherever
Scott
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
N/A
Sylvain
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Amazing service in french or english!
Method of payment included an higher deposit, but the experience in itself was great! Particular thanks to Kelly who was extra friendly and helpful! I will definitely go back there for routine with the girls just because of her!
Tyrone
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great place
Kelli
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Location couldn’t accommodate a large SUV for parking on a busy night. We drove home rather than staying over since the area was also less than safe and the hotel wildly unclean. Ridiculous. Thank you to the woman at the front desk who was honest.
Nehemiah
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very professional and accommodating staff, we enjoyed our stay and would be going back on our next visit.
sharon
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff were very helpful. Room was clean and spacious.
Angela
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great hotel. We stayed there to attend Bluesfest. Our over stay was great. Other than they didn't shut the gate to the underground parking when it was full and we ended up getting stuck in it along with other vehicles.
Also the next morning we received a knock on our door at 8:50am asking when we will be checking out. Check out was at 11am.
Read More
Warqa
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The counter staff were very helpful, Erfan and his boss .
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel
Other sources (864)
8.2
Very Good
From 864 reviews
Cleanliness
8.8
Room Comfort
8.8
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Holiday Inn OTTAWA DWTN - PARLIAMENT HILL by IHG, an IHG Hotel
Number of reviews per page
20
40
Top reviews
Gerard
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Handy for Parliament Hill
Brian
Leisure with Children
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The property was ok. A bit too far from center for someone with limited mobility but all in all a good hotel.
Breakfast is very slow as they dont have enough staff on at a Sunday
Gilles
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Air conditioning was to load and room was very small. Pictures were not accurate to reality of hotel.
Ambikaiselvan
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I was not informed prior to my arrival that refugees were living in the units. This was a disappointment for me, as I booked expecting to stay in a regular hotel environment.
Had I known this information in advance, I would not have booked this property. I believe it is important for guests to be made aware of such arrangements before confirming a reservation.
I hope you take this feedback seriously and improve transparency for future guests.
Read More
Skyler
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Our experience at the Holiday Inn in Downtown Ottawa was top notch from start to finish. Nicholas at the front desk was amazingly helpful when checking us in and definitely went above and beyond. The room was clean and stocked with all the amenities! The cleaning staff came in and thoroughly cleaned our room while we were out enjoying the city and were so warm and friendly! As was the gentleman who takes care of the elevators. This hotel will be our first pick when we visit Ottawa again. Thank you so much for a wonderful stay!
Read More
Eugene
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Très propre et confortable
Diane
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The fire alarm was malfunctioning our second night and we had to evacuate at 3am and again at 4:30 am! Certainly not a great way to start off our vacation but the staff were as helpful as possible.
Connie
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Was walking distance to downtown/parliament. Had soft pillows and nice bed. Spacious room and bathroom.
Yue
Leisure Family
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The hotel charged me $30 for parking, which they did not explain clearly in their price. Also, the hotel charged me about $10 extra for booking through Expedia. So don't book using Expedia if you can.
Colin
Leisure with Friends
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Everything was either within walking distance or a 5-10 minute drive.
Thomas
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Location - close to Bluesfest but inflated prices because of it. Also an extra fee for 4 people in a 2 - Queen room.
Kreg
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
More parking for the hotel. It was full and people just parked wherever
Scott
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
N/A
Sylvain
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Amazing service in french or english!
Method of payment included an higher deposit, but the experience in itself was great! Particular thanks to Kelly who was extra friendly and helpful! I will definitely go back there for routine with the girls just because of her!
Tyrone
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great place
Kelli
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Location couldn’t accommodate a large SUV for parking on a busy night. We drove home rather than staying over since the area was also less than safe and the hotel wildly unclean. Ridiculous. Thank you to the woman at the front desk who was honest.
Nehemiah
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very professional and accommodating staff, we enjoyed our stay and would be going back on our next visit.
sharon
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff were very helpful. Room was clean and spacious.
Angela
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great hotel. We stayed there to attend Bluesfest. Our over stay was great. Other than they didn't shut the gate to the underground parking when it was full and we ended up getting stuck in it along with other vehicles.
Also the next morning we received a knock on our door at 8:50am asking when we will be checking out. Check out was at 11am.
Read More
Warqa
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The counter staff were very helpful, Erfan and his boss .
Number of reviews per page
20
40