Hotel Universel Montreal

Hotels
8.3
/10
Very Good
2,507 reviews

What Guests Say About Their Stay

Crystal
10.0
/ 10
Very close to walk to the metro which is only a 20 minute ride to downtown Montreal.
Chantal
10.0
/ 10
We stayed there overnight as we were going to the Biodôme the next day. It is a 10 minute walk from the hotel. There was a nice clean pool outdoors, a great restaurant, and the staff were helpful and friendly. I would definitely stay there again.
wansly
10.0
/ 10
I like the reception area including the staff. The room was fine. The gym was way to small.
In the Area
See Map
5000, Rue Sherbrooke Est, Mercier--Hochelaga-Maisonneuve, Montréal, Québec, Canada, H1V 1A1

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Universel Montreal is a hotel is located at Mercier--Hochelaga-Maisonneuve. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Universel Montreal Address: Map & Location

5000, Rue Sherbrooke Est, Mercier--Hochelaga-Maisonneuve, Montréal, Québec, Canada, H1V 1A1
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Discover More About Hotel Universel Montreal

Location


Hotel Universel Montreal is a hotel is located at Mercier--Hochelaga-Maisonneuve.

About Hotel Universel Montreal

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Universel Montreal exclusively for you.

Hotel Universel Montreal is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Universel Montreal.

All facilities in Hotel Universel Montreal

Others Hotel Universel Montreal
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Conference rooms
  • Computer station
  • Business center

Things to Do

  • Indoor pool
  • Spa
  • Outdoor pool
  • Sauna
  • Pool sun loungers

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Parking
  • Banquet
  • Ballroom

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Universel Montreal

Important Note
  • Fee for English breakfast: approximately CAD 7 to 20 for adults, and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 21 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The property will be renovating from October 28 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Universel Montreal
230
Number of floors in Hotel Universel Montreal
7
Another facilities in Hotel Universel Montreal
Laundry service, Tours, Multilingual staff, Luggage storage, 24-hour Receptionist

Frequently asked question in Hotel Universel Montreal

What are available facilities at Hotel Universel Montreal?
There are top facilites at Hotel Universel Montreal such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Universel Montreal?
Check-in time at Hotel Universel Montreal is staring from From 16:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Universel Montreal provide breakfast?
Yes, Hotel Universel Montreal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Universel Montreal?
Hotel Universel Montreal is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Universel Montreal have?
Hotel Universel Montreal has 7 floors.
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More Reviews from Other Guests in Hotel Universel Montreal

Overall Ratings & Reviews Hotel Universel Montreal

Traveloka (1)
Other sources (2,506)
8.4
Very Good
From 2,506 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Universel Montreal

Number of reviews per page
20
40
Top reviews
Annie
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Perfect
Crystal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very close to walk to the metro which is only a 20 minute ride to downtown Montreal.
Louis
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

La chambre ne ressemblait pas à la photo.
Chantal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed there overnight as we were going to the Biodôme the next day. It is a 10 minute walk from the hotel. There was a nice clean pool outdoors, a great restaurant, and the staff were helpful and friendly. I would definitely stay there again.
Divya
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I think they should improve bathroom doors...bcoz they dont have lock...just slidder
Daniel
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great value overall
Kamu
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice hotel and we will be back
wansly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I like the reception area including the staff. The room was fine. The gym was way to small.
Cinzia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was just fine!
Marilyn Joan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location to many attractions Great pool. Gym is a bit dated. The sauna is not very hot. Rooms are spacious and have a mini fridge which is grest id yoy make a stop at the jean Talon market ehich is a 3o drive. From tge hotel.
Melisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location
Scot
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The only thing I suggest for an improvement is to have the bar open past 10 pm on a Saturday evening. We came from the soccer game and almost weren’t able to grab a late dinner at the hotel. Other than that, great spot! Will definitely stay here again!
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient location. Friendly staff.
Sean
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel, a little older but well kept, friendly staff the only issue is the parking. If there is an event around the area they rent the parking lot out.
Amanda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were excellent. Pool was perfectly warm.
Gresham
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were helpful and courteous. The rooms were clean. The building, grounds and rooms are a little dated and worn. Certainly had a pleasant stay. The hotel is far from downtown. Close walking distance to the botanic garden which is nice.
Jessica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel was a surprise for me. Based on other reviews I was skeptical of staying here however it went beyond my expectations. I had no troubles checking in, the lobby was clean and spacious. There was also a jug of water in the lobby to quench your thirst. There are two elevators on the property. The room was spacious enough for my stay, and the washroom was clean. I was offered underground parking as my vehicle is considered high theft. I would stay here again as it was not too far from the city, very close to the botanical gardens and Parc Olympic.
Read More
Jose Fabrizio
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I really like the area and the people working there
Mariia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything is nice
Stefaniya
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great Service. Nice personnel WOW
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Universel Montreal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Universel Montreal

Traveloka (1)
Other sources (2,506)
8.4
Very Good
From 2,506 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Universel Montreal

Number of reviews per page
20
40
Top reviews
Annie
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Perfect
Crystal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very close to walk to the metro which is only a 20 minute ride to downtown Montreal.
Louis
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

La chambre ne ressemblait pas à la photo.
Chantal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed there overnight as we were going to the Biodôme the next day. It is a 10 minute walk from the hotel. There was a nice clean pool outdoors, a great restaurant, and the staff were helpful and friendly. I would definitely stay there again.
Divya
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I think they should improve bathroom doors...bcoz they dont have lock...just slidder
Daniel
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great value overall
Kamu
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice hotel and we will be back
wansly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I like the reception area including the staff. The room was fine. The gym was way to small.
Cinzia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was just fine!
Marilyn Joan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location to many attractions Great pool. Gym is a bit dated. The sauna is not very hot. Rooms are spacious and have a mini fridge which is grest id yoy make a stop at the jean Talon market ehich is a 3o drive. From tge hotel.
Melisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location
Scot
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The only thing I suggest for an improvement is to have the bar open past 10 pm on a Saturday evening. We came from the soccer game and almost weren’t able to grab a late dinner at the hotel. Other than that, great spot! Will definitely stay here again!
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient location. Friendly staff.
Sean
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel, a little older but well kept, friendly staff the only issue is the parking. If there is an event around the area they rent the parking lot out.
Amanda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were excellent. Pool was perfectly warm.
Gresham
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were helpful and courteous. The rooms were clean. The building, grounds and rooms are a little dated and worn. Certainly had a pleasant stay. The hotel is far from downtown. Close walking distance to the botanic garden which is nice.
Jessica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel was a surprise for me. Based on other reviews I was skeptical of staying here however it went beyond my expectations. I had no troubles checking in, the lobby was clean and spacious. There was also a jug of water in the lobby to quench your thirst. There are two elevators on the property. The room was spacious enough for my stay, and the washroom was clean. I was offered underground parking as my vehicle is considered high theft. I would stay here again as it was not too far from the city, very close to the botanical gardens and Parc Olympic.
Read More
Jose Fabrizio
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I really like the area and the people working there
Mariia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything is nice
Stefaniya
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great Service. Nice personnel WOW
Number of reviews per page
20
40