Premier Residences

Enjoyed our stay. The AC works great and having the multiple rooms worked wonders with the kids!

It is rare to find a place to stay for families- this was perfect for our family stay

Nice huge suite and very affordable!

Easy check in, apartment was quite spacious and overall clean but the place smelled like beer

Location

Was a wonderful little suite that made the stay in Fort McMurray easy and great.

Very nice place , however the TV needs to be upgraded to make it easier to use streaming services

I'll start off with the positives - The room itself was massive, with plenty of space for long term stays or large families. Additionally, the room had modern appliances and a full kitchen setup, and a fair amount of furniture. The negatives however were mainly the location and customer service. The hotel had only one single elevator that was busted and no stairwell from the parkade, so you literally had to go out the vehicle entrance and hall your luggage up various flights of stairs. At no time did they actually inform me of this beforehand or during my stay, aside from a sign on the elevator door. The room itself had some maintenance issues like shower doors not closing or plaster all over the carpet and walls, but this was minor. Another issue is the check in is actually at a different hotel, which was odd. The customer service was nonexistent, both times at check in and check out the concierge was too busy eating to manage the desk. I remember ringing the bell and someone came out of the office, i asked them if i could check out and they said "not my job". The front desk person ran over from the breakfast buffet afterwards and helped. I think if this property put more stock into customer service and property upkeep this would actually be a really good option to stay long term due to the actual rooms. I hate to nitpick but it was a lot of little issues that stacked up over time.

Very nice room

Always enjoy the stay! Beds are really comfy! I stay here every week on my day off!

It’s like your own little apartment, very nice and has everything you need for extended stays and comfort

Great value! Half the price for a better room than some of the big name hotels in Fort Mac. Includes underground parking, which I can fit my long box truck in.

Excellent

Light switches were all dirty, which was concerning, but everything else seemed clean. Beautiful room. Check in is at another hotel down the road but is was easy enough.

Stayed at this property for 10 days while working a Nightshift. Basically your own apartment with full home amenities including in suite laundry. A lot more value than a typical hotel, especially if you want to cook for yourself. Only downside is the highway noise. Overall, great stay.

Front desk was great . I will be booking in the future 100% plus price is great for the space u get . Hands down the best place in Fort McMurray I’ll be definitely recommending it to anyone if they ask:) if I gotta rate 1-10 definitely 10❤️

Cozy spot & big

Wasn't fully clean ... sock... Chips under the bed

Was a great stay the rooms are great

Nice room, separate bedrooms and nice kitchen