Hangzhou Tower Hotel

非常不错的酒店，地点位置非要好，酒店底下就大商场，下次会再来

從地鐵站到酒店只需5分鐘。 在機場出發可以坐機場巴士到武林門站，步行5分鐘到酒店。 房間很大。

暖氣很熱

Terrible front desk and booking service. I make a full paid booking through hotels.com, but when i checked in, the front desk couldn't find the booking. I called the website hotline and confirmed my booking existed and fully paid, and I let the hotline called the hotel to negotiate. After prolong waiting, the front desk agreed to give me a room, only if I agree to paid RMB600 as deposit, which I was promised to have it refunded to me when check out. It was late night so I paid the money, and was issued a receipt for the deposit. Unfortunately when I checked out the next morning, the front desk refused to make any refund, claiming the hotel's policy only required RMB200 as deposit, so they won't acknowledge the receipt when I showed it to them. I called the hotline again and emailed them the receipt, and let the hotline talked with the hotel again. The hotel staff changed their story this time, and claiming they still couldn't find my booking, so they charged me the money as the fee of a walk in customer, even though the receipt clearly showed the money is for deposit. After a week of continuous emails and telephone conversation with the hotline and the hotel, no conclusion was reached nor any refund was made.

在商业区，交通方便，但是卫生不太好，早上有装修的声音，影响休息。

酒店位置在市中心及夠近地鐵站，步行至地鐵站只需10分鐘以內，杭州大廈總共分為四座， A、 B座是專賣名牌 (如LV、CHANEL、Gucci、Dior.....等等)，C、D座是賣一般潮服，如果是打算在這裏購物的話，這間酒店是理想選擇之一，因為他樓下便是各大名牌集中地。 至於食肆方面，周邊的選擇也很多，步行的話也只是5分鐘至15分鐘內也可找到，所以尚算方便。 只是酒店所提供的早餐不如理，雖然它只是收＄45人民幣一位，但質素較差！ 順帶一提，清潔嬸嬸居然把我的面巾當作酒店的毛巾一起收走，其實我的面巾與酒店的毛巾顏色是較相似，但酒店的所有毛巾是帶有金色縫線和酒店標誌的，而我用的是沒有，另外我已特別將我自己的毛巾另外掛起，以免混亂，但最終也是難逃厄運！ 建議其他旅客與要自己攜帶毛巾的話，最好不要帶米白色的毛巾，以免又會被他們誤會及收走。

離西湖蠻近的，搭TAXI只要22RMB 只是剛到的時候有點找不到飯店入口 ＆ Check-in位置 可能因為在市區，服務態度沒有特別好但也沒特別差 沒有附早餐有點可惜～ 喜歡購買名牌的人很適合來這裡住，非常方便

电梯不方便

Hotel are in good condition. Location good. Good for business trip.

周邊沒有餐廳

浴室泡澡空間夠舒適

nice hotel , is near xihu

房间小但浴室挺大的 在杭州市中心 逛街也挺方便的 周边就有地铁 酒店服务人员服务态度很好。

服務上很nice,房間小一點但浴廁很大很舒服，整體乾淨，值的再去的酒店，地點當然沒話説，cp值高，超水準，下次出差首選

一切都非常好，說它六星級也不為過，非常方便又高尚，下次還是會選它。

좋았습니다! 메트로랑 연결이 되어있어서 찾기도 쉽고... 침구도 아늑하고 너무 편안했습니다. 방도 넓고.. 웰컴 과일 및 과자도 매일매일 주셔서 잘 먹었습니다. 청소도 잘해주셔서 다 만족이었습니다. 다시 항저우여행을 간다면 다시 묵고싶은 호텔이예요

市内の中心部にあり、商業施設やこうえ

清潔感あってよかったです。

エアコンが集中管理なのか、クーラーにしても暑くなる。あまりにも暑いので窓を開けたら閉まらなくなった。また1晩で部屋の電気が3回落ちた。落ちるたびに主電源を再度入れる必要があった。

저층은 쇼핑몰이고 고층은 호텔인 건물이다. 방은 크지는 않았지만, 상당히 깔끔했고, 고층이라서 전망이 매우 좋았다. 화장실도 깔끔하고, 크며, 각종 물품이 잘 갖추어져 있다. Wulin Square역이랑 매우 가깝고, B번 출구로 나가는게 가기에 편하다. 다른 출구로 나가서 쇼핑몰 아래를 통해 올라가는 방법도 있는데, 초행길인 사람에게는 어려워 보인다.