Liman Wenzhi No.1 Hotel Lijiang Ancient Town

Staff are extremely helpful and full of service passion. In case carry huge luggage, it's better to ask them to prepare the old town transportation well before arrival

Small quaint clean, comfortable, in the heart of "Old City" language barrier pretty high, but staff can't do enough for you. Only a few places to stay have English speaking help past basic. Food service for their breakfast not a strong suit for them but passable. I give them high marks on everything at a very fair price. I would go back.

staff is very kind and breakfast which we can select is very nice. Kalm location and good access!

location is a bite difficult to find, and the toilet was stuck but the housekeeper helped us to change for another room to solve the problem.

we were very happy , satisfied with everything. we will definitely go back if we go lijiang again

Nice place but close at 24:00 inconvenience And staff didn’t behave professional

Staff was friendly and helpful. In particular, the manager Tiffany was very caring and went out of her way to provide us with helpful information. Breakfast was simple but good and the room very clean and spacious. Convenient access to the bustling streets of the old town, yet providing a peaceful environment to rest and relax. Overall good value for money.

The staff is very friendly and helpful. It is inside the old town and no cars are allowed. We contacted the hotel and got the directions before we arrived. We just called the hotel when we arrived outside the old town and the hotel sent someone to pick us up. When we arrived at the hotel we were served the Chinese tea. Tiffany was the one who demonstrated how to make the tea. She is very nice and helpful. Overall we had a wonderful time and would recommend this hotel to our friends.

Great hospitality, staff and location! Staff went out of the way to make you feel welcome.

Very nice hotel in the old town, close to all attractions in a quiet street. Very friendly staff. Special thanks to Tiffany and Dara who were very attentive to all our requests. Dara (Miaomiao), the master of the tea ceremony, was always smiley and very helpful with recommendations for tours and restaurants. She personally took us to the bank, restaurants and around town. Highly recommend this hotel to all future travellers.

It was great facility and service. Especially, hotel staff is very high quality and good responsive.

The hotel is locate at a quiet area yet just 2 min walk and you will be one of the busiest tourist shopping area. The receptionist Ann is wonderful. She offered me Chinese tea (freshly brew) whenever I arrived the hotel. She offered me touring tips and basically arrange everything for me. I have been a frequent traveler and have stayed at many hotels around the world, This is the best customer service ever. It may not be a 5 stars hotel, its customer service supersedes all the 5 stars. One important tip, call the hotel around of time so that they will arrange someone to pick you up at the main street, or else, you will get lost in the LiJiang maze.

The hotel is in the heart of the Ancient Town, but at least is off the beaten path enough to not be a victim of crowds out front. The staff courteously met us as our taxi dropped us off and led us through the labyrinth of alleys we'd have had a hard time navigating solo. We had a lovely check-in with copious amounts of tea and conversation. The courtyard is charming and the breakfast was lovely. The staff helped us book tours, bus tickets and seats for a local dance and music show. Our room was an upgrade complete with a wonderful little private garden. The room itself was very well-appointed and pleasant, but a little creativity was needed to plug in and use the tea kettle, the phone was out of order and the TV remote was quite buggy. It's a small hotel, so any issue was easily solved by the staff a few meters away. I would not recommend sharing a room with someone who you are not on intimate terms with - the bathroom is part of an open floor plan and the toilet and showers have only a partial frosted glass pane around them. Not an ideal set up for many non-couples. Otherwise, it's a very charming hotel in a bustling spot!

Great location, great staff. Highly recommended!

Really nice hotel,great location only thing is could use a bit more privacy in toilet area.

The staff went out of their way to make our stay pleasant. The room itself was not really convenient. The bathroom is incorporated into the room. From previous reviews, I was prepared for a bathroom in the room but separate and with a door and privacy blind. That is not the case here. Luggage storage was also a nuisance.

Nice little hotel. Great staff especially MK. Comfortable rooms with a nice big bathtub. The only downside was the quality of the breakfast. There were three set menus available. I tried all three over the three days I was there. The Western style breakfast had undercooked potatoes. The Local breakfast with noodles was lacking flavour and served with an overcooked boiled egg. Seemed like staff were never prepared for it to be busy, so always waiting for coffee, bread etc to be topped up.

we booked for 5 nights and was confirmed by Expedia and notified that we don't have to re-confirm with the hotel. we sent an enquiry through email one week after the booking made, concerned about an airport pick up arrangement. then we were first notified that we had to stayed in another hotel next door for 1 night in the middle of our stay although they would upgrade us to a better room. it was one week from our departure and we had to accept it to avoid the complications of hotel change in the last minute. when we arrived, we found the upgraded room was just a tiny backyard attached to the ground floor room where the air conditioner compressor and a set of outdoor furniture were placed. the guy who brought us to the room emphasized that we had been upgraded two grades which was unusual and we should be grateful about. he didn't know that we were almost forced to move around rooms until we told him. basically we had to pack and unpack everyday because we had to stay in 3 different rooms due to their availability and one room was a new hotel next door which the room door was not even could lock properly. the three girls from the hotel were helpful though, but the guys like to argue with the guests when something was asked. the pictures on the website look much bigger than the actual.

Excellent hotel. Best stuff. Big and clean and very comftable room

Staffs here very friendly and helpful. Room comfort and values.