8.6
/10
Very Good
198 reviews

What Guests Say About Their Stay

catriona
10.0
/ 10
The hotel is centrally located with great access to restaurants and only a 10-15 min walk from west lake. It was clean and comfortable. Breakfast was lovely with plenty western options. It is attached to the merry shopping centre which is really handy also and a good landmark making the hotel easy to find.
Francis
10.0
/ 10
Great location. Surrounded with shopping, restaurants and day/night life activities. Facilities were awesome too.
Geaik Theng
10.0
/ 10
The hotel was amazing with comfort and cleanliness. Very nice rooms with big bathroom. Although was only a 2 night stay, it was really an experience. Thank you.
In the Area
See Map
No 6 Changshou Road Xiacheng District, Xiacheng Qu, Hangzhou, Zhejiang, China, 310006

Main Facilities

See more
AC
Restaurant
24-Hour Front Desk
Parking
note: hotel was previously named Midtown Shangri-La, Hangzhou Midtown Shangri-La Hangzhou is located in area / city Xiacheng Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Midtown Shangri-La Hangzhou Address: Map & Location

No 6 Changshou Road Xiacheng District, Xiacheng Qu, Hangzhou, Zhejiang, China, 310006
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Others Midtown Shangri-La Hangzhou
Others 2 Midtown Shangri-La Hangzhou

Discover More About Midtown Shangri-La Hangzhou

note: hotel was previously named Midtown Shangri-La, Hangzhou

Location


Midtown Shangri-La Hangzhou is located in area / city Xiacheng Qu.

About Midtown Shangri-La Hangzhou

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Midtown Shangri-La Hangzhou exclusively for you.

Midtown Shangri-La Hangzhou is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Midtown Shangri-La Hangzhou.

All facilities in Midtown Shangri-La Hangzhou

Others Midtown Shangri-La Hangzhou
Others

Public Facilities

  • Early check-in
  • Parking
  • Room service
  • Coffee shop
  • Safety deposit box
  • Restaurant
  • 24-hour room service

Hotel Services

  • Concierge
  • Express check-out
  • Laundry service
  • 24-hour security
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops

Food and Drinks

  • Buffet breakfast

Transportation

  • Car rental

Things to Do

  • Health club

General

  • AC

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Midtown Shangri-La Hangzhou

Important Note

Breakfast is offered to Adult only

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Midtown Shangri-La Hangzhou
417
Number of floors in Midtown Shangri-La Hangzhou
13
Another facilities in Midtown Shangri-La Hangzhou
Early check-in, Room service, Coffee shop, Safety deposit box, 24-hour room service

Frequently asked question in Midtown Shangri-La Hangzhou

What are available facilities at Midtown Shangri-La Hangzhou?
There are top facilites at Midtown Shangri-La Hangzhou such as AC, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What Time is Check In & Check Out at Midtown Shangri-La Hangzhou?
Check-in time at Midtown Shangri-La Hangzhou is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Midtown Shangri-La Hangzhou provide breakfast?
Yes, Midtown Shangri-La Hangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Midtown Shangri-La Hangzhou?
Midtown Shangri-La Hangzhou is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Midtown Shangri-La Hangzhou have?
Midtown Shangri-La Hangzhou has 13 floors.
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More Reviews from Other Guests in Midtown Shangri-La Hangzhou

8.6
Very Good
From 191 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Midtown Shangri-La Hangzhou

Number of reviews per page
20
40
Top reviews
Yingshi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Mike 张 is excellent!
Teo
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Best hotel
Man Choi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel wasn’t bad. But our experience was terrible. It was because one day morning when we went out of our room (no. 1034) we found a group of monks was having religious ceremony in a room next to the main corridor and we quickly realized someone was dead in that room before. That was so awful and made our trip much less enjoyable.
Read More
Wenxun
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

很喜欢
Wenxun
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great!
catriona
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The hotel is centrally located with great access to restaurants and only a 10-15 min walk from west lake. It was clean and comfortable. Breakfast was lovely with plenty western options. It is attached to the merry shopping centre which is really handy also and a good landmark making the hotel easy to find.
Truc
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good choice
anil
icon-Business
Business
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Their credit card machine wont work for some reason, although i just prepaid the room a few hours before. Room was good. Did not try the Breakfast as i left early for the train station.
WEI LIN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I will be back !
Francis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great location. Surrounded with shopping, restaurants and day/night life activities. Facilities were awesome too.
Chunfeng
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

No1
Baisong
icon-Business
Business
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

great location and facility for business travel.
Geaik Theng
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The hotel was amazing with comfort and cleanliness. Very nice rooms with big bathroom. Although was only a 2 night stay, it was really an experience. Thank you.
Hanbing
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Slightly dated but very clean and well maintained still. Absolutely great location, steps away from famous night market and walking distance to West Lake. Staff are nice and helpful.
CHOONG HIOK
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Staff are friendly and helpful
Jian
icon-Leisure
Leisure
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

This hotel is clean with great breakfast.
Varsha
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

After much research, I chose this hotel due to location: it does not disappoint in this regard. It’s connected to a shopping wall and is in an area with lots of dining options and it’s a beautiful walk to west lake. The room itself is okay. It is a bit dated but comfortable. However, I was very disappointed with the concierge and their inability to communicate with English guests as on two occasions, we booked a taxi and showed them the location translated into Chinese and we were dropped at the wrong location. Due to this, we missed the impression light show two nights in a row and also lost our money spent on tickets.
Read More
Jiewei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Convenient location and easy to walk around.
Wiltven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Friendly service received from Jane Zhang
FENG
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

We paid extra for a Lake View to only see the back of a buildings parking lot—there is no lake view. On top of that, hotel does not feel like a 5 star hotel and the hotel receptionist staff is not professional.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Midtown Shangri-La Hangzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 191 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Midtown Shangri-La Hangzhou

Number of reviews per page
20
40
Top reviews
Yingshi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Mike 张 is excellent!
Teo
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Best hotel
Man Choi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel wasn’t bad. But our experience was terrible. It was because one day morning when we went out of our room (no. 1034) we found a group of monks was having religious ceremony in a room next to the main corridor and we quickly realized someone was dead in that room before. That was so awful and made our trip much less enjoyable.
Read More
Wenxun
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

很喜欢
Wenxun
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great!
catriona
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The hotel is centrally located with great access to restaurants and only a 10-15 min walk from west lake. It was clean and comfortable. Breakfast was lovely with plenty western options. It is attached to the merry shopping centre which is really handy also and a good landmark making the hotel easy to find.
Truc
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good choice
anil
icon-Business
Business
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Their credit card machine wont work for some reason, although i just prepaid the room a few hours before. Room was good. Did not try the Breakfast as i left early for the train station.
WEI LIN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I will be back !
Francis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great location. Surrounded with shopping, restaurants and day/night life activities. Facilities were awesome too.
Chunfeng
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

No1
Baisong
icon-Business
Business
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

great location and facility for business travel.
Geaik Theng
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The hotel was amazing with comfort and cleanliness. Very nice rooms with big bathroom. Although was only a 2 night stay, it was really an experience. Thank you.
Hanbing
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Slightly dated but very clean and well maintained still. Absolutely great location, steps away from famous night market and walking distance to West Lake. Staff are nice and helpful.
CHOONG HIOK
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Staff are friendly and helpful
Jian
icon-Leisure
Leisure
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

This hotel is clean with great breakfast.
Varsha
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

After much research, I chose this hotel due to location: it does not disappoint in this regard. It’s connected to a shopping wall and is in an area with lots of dining options and it’s a beautiful walk to west lake. The room itself is okay. It is a bit dated but comfortable. However, I was very disappointed with the concierge and their inability to communicate with English guests as on two occasions, we booked a taxi and showed them the location translated into Chinese and we were dropped at the wrong location. Due to this, we missed the impression light show two nights in a row and also lost our money spent on tickets.
Read More
Jiewei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Convenient location and easy to walk around.
Wiltven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Friendly service received from Jane Zhang
FENG
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

We paid extra for a Lake View to only see the back of a buildings parking lot—there is no lake view. On top of that, hotel does not feel like a 5 star hotel and the hotel receptionist staff is not professional.
Number of reviews per page
20
40